Went to Riverpoint a few nights ago with 2 other friends.
This was the first time we'd been and were really looking forward to it after reading all the great reviews on various websites.
In terms of atmosphere, you'd be hard pressed to find a better restaurant. It's got an excellent location, overlooking the river in the new Wandsworth development in an iconic building. The atmosphere is relaxed, laid back and not at all stuff.
The menu is excellent, a really good range of British and European dishes - good portion sizes too. The wine list was extensive and not at all that expensive.
The only thing that lets this place down is the service - maybe we just had a bad experience, but it was fairly terrible. First there is a small oriental girl (I'm not sure if she is the maitre'd or just a waitress) who is very aggressive and confrontational. I think we arrived at the restaurant about 10 minutes after our booking time as our friends had problems with their babysitters - we were spoken to very sarcastically and she physically rolled her eyes when we explained why we were slightly late. After ordering we waited over 55 minutes for our food, even though we only ordered main courses and when we enquired about its whereabouts the waiting staff were very confrontational and rude. After much complaining we finally got 20% taken off our bill, which we were grateful for, but the restaurant wasn't even that busy and they didn't offer us any explanation as to why our food was delayed. It seemed to me that there was no allocated waiter/waitress for our table; we counted that we were served by 7 different people. Maybe if they'd have had one staff member serving our table then communication would've been a lot better.
In summary, the food and atmosphere are excellent, which is probably why we'll be returning again - but the service and attitude of the staff really does let the place down. If they get this sorted, it'll be a real gem. read more