I've been using C-Tran for a couple of months now and all of the staff I've met are amazing! Big…read moreshout out to John at Vancouver mall and Jessica on the eastside of Vancouver, you guys are incredible!!!

Once again, the Red Line has cancelled a bus, making my wait time 30+ minutes. I shouldnt be…read moresurprised. Just last week they cancelled two red lines back to back. Never any explanation. Besides that, the signage often (very often) says a bus is cancelled, only to send it anyways several minutes late. And if i choose to begin walking to my destination based on Ctran's horrifically bad communication, I end up missing my bus. And of course it's the drivers who end up taking the blame, who are usually not at fault. It honestly feels like they get worse and worse every day. Fix yourself, Ctran. You're becoming absolutely useless.

I used Twin Transit while staying in a hotel for a little over a week. This service operates only…read moreduring daytime hours (up to somewhere between 6:00 and 7:00 PM) during the week with limited service on Saturday. There are four bus lines with transfer points for transferring between lines. I only used the Red Line, Bus Route 30. It routes through major points in Chehalis to include the Safeway Grocery then to the very cute old part of Chehalis, past the Fairgrounds, Wal-Mart, and all the way up to Amtrak. If you are staying in any of the hotels on Interstate Street in Chehalis, it's a brisk half mile walk to the closest bus stop, which is Route 30. The stop is at the Safeway, but it's in the back, behind, on 11th street, and it's near the garbage container so a little smelly. On the other hand, if you are staying at any of the RV parks, they are too far away from any bus stop. I found their schedules hard to read and somewhat confusing. For example, Bus Route 30 makes a complete loop. The Lewis County shopping mall is on Hampe Street, which can be accessed on both sides of this loop. The schedule does not make it clear whether the bus accesses the mall going north or going south on the loop. It doesn't even address WHEN it stops at this mall. From riding the loop, I discovered it DOES access the mall from both sides of the loop. Well, it would have been nice to know that on the schedule....... Another issue was that since it was a "loop," well, when the bus finishes the "loop" at the last "time point," does it start over again, or do they put another bus at "time point #1" at the beginning of the loop and you have to transfer to another bus if you happen to be on it going that direction? Found out it does keep going on the next scheduled loop, but it would have been nice to have that clarified on the schedule. I think there are so many situations like this that it would make their schedule too complicated and they are just trying to keep it easy and keep the schedule to one page. Another rider on the bus kind of joked, "This is usual for Centralia/Chehalis, they give you limited information and you have to fill in the blanks....." The busses are about the size you would expect but I was surprised at the small number of seats in the bus. They space the seats farther apart than the seats on busses in larger cities. Even a tall person can ride comfortably. In large cities, even though I'm short, I feel crunched in the seats, but on the Twin Transit bus, I had a lot of leg room.

Can't beat the price of $2.80. Took this from PDX airport to the rental car place but there's so…read moremany different drop offs. Very convenient way to get around. Also go to trimet.org to plan your trip as it will show both the bus system and light rail

A public transit line that gets you from downtown to the airport for $2.50 is pretty hard to beat…read more So much cheaper than ride share. Public transit always has its quirks but it's great for when I need it. Pretty much a savior when it snows and the city shuts down. Can't really complain.

Great place to catch the bus or go shopping close by. But some of the people are just rude and mean…read moreand they will accuse you of anything and will pick fights. Security does a good job and all but they don't even understand half the time how to deal with an emergency.

Public transit center for the Lacey area. 11 routes serve this center, including local service and…read moreExpress service to/from Lakewood and Tacoma.

The Max is dependable and although you might get some characters at times, it's very safe. I use it…read morefrom the airport or Cascade Station out to Hillsboro and it's inexpensive and reliable.

Great max red station near the mall. My hotel free airport shuttle dropped me off here so I can…read moreride it to go to city center / downtown Portland. There are shaded benches

Yesterday I am waiting on the side of the road in Satsop, like I have been for the last 10 months,…read moreand the driver almost went past me. Then he says "you have to go to the bus stop from now on cuz I'm not gonna stop here anymore". So today as I'm at the aforementioned bus stop the bus flies right by me. Then I call and the woman tell me that the driver said there was nobody at the bus stop!! LIAR!! Anyway now I'm gonna be 40 or so minutes late to work and this isn't the first time this has happened either!!!

Most of the time I would not ride this system unless I absolutely had to but since I don't drive I…read morehave to and I have to just get on and maybe have my chair strapped down when I want it strapped down and if the driver's in a super big hurry I just let them sit down and not strap me down very much at all I at least need one or two hooks but sometimes I don't even strap me down at all which makes me feel really unsafe but I just ride where I need to go and pray that I don't get injured in the process of my ride I only address the fact that I don't feel very safe when I absolutely have to but a lot of times I risk getting booted off the bus because I say what I say regardless of how polite I am I have in the past felt relatively unsafe but now I really don't feel safe now that I most likely will ride the bus on my wheelchair but sometimes I don't ride them bus on my wheelchair because I don't want to upset the driver by talking about how much I want my chair strapped down I would not advise anybody that has a disability development or otherwise unless you are really strong or eloquent in your speech

Family events. You…read moredon't need to rely on public transportation to appreciate Smart. Smart plans a few family events throughout the year that are just fantastic. During the summer, they schedule a several tours though Wilsonville on their trolley. Think this will be a slow meander though town? Think again. The trolley runs at the speed a regular bus would go, which means the wind whips though your hair, and your 3 year old squeals with delight every time you take off from a streetlight. If you live on the far south end of Portland, and you have little people, this is a summer must do. And you know what else? They don't charge for the trolley ride, they suggest a monetary donation that goes to the local food bank. Just when I thought my afternoon outing couldn't get any better, I was informed that my donation benefits the food bank. How cool is that?! During the winter Smart does a trip or two out the PIR to see the holiday lights. You park at the Wilsonville Community Center and board the bus- then your hassle is over. Go enjoy the PIR lights with my kid without worrying about navigating traffic? Um, please. Sign me up! Smart is definitely an asset to family life in Wilsonville!

This new stupid redesign is going to screw a lot of people.my bus takes 1 bus and 15 mins to get…read morewhere I need to go come the 3rd it will take an hour and two buses. West to go interstupid

I am an ambulatory wheelchair user, and I'm so horribly embarrassed and ashamed when bus drivers…read morefight with me about securing my empty wheelchair. It folds up safely and stores with my caregiver, so people who can not get out of their wheelchairs can have the space. I'm trying to respect their disability. Passengers have shamed me, glared at me, and harassed me, all because they strapped my empty wheelchair when I've asked them not to. (They will even fight with me sometime and I either relent or get off cause I'm so mortified) It's so bad I have panic attacks every time it happens, now, and I never actually want to ride the buses I need to depend on to get around idk what to do tbh. I feel so embarrassed and ashamed of my disability as I deal with people regularly staring at me when I get out of my chair..... I've complained to them many times, and I hear it's policy. Yet you can fold and store walkers and strollers, but my EMPTY wheelchair has to be secured. It's honestly not different from a walker, IMO? I stopped sitting in my wheelchair on the bus because bus drivers were leaving other wheelchairs and strollers behind because of me. I can get up, I can walk short distances, and I do not need to sit in my chair on the bus so that other people can have that space. It all depends on what bus driver you have. Some of them respect my wishes; some of them flat-out don't, citing a policy I can't find on their website. EVEN THEN, they have a Reasonable Modification clause that allows them to modify policy if needed. I want them to see how this singles me out and makes me a target cause I have a disability different from the norm. I get enough from other people I don't need my transportation to make it worse, sometimes I'm flat out too scared to get on a bus because all this.... I just don't know what to do anymore, and I'm so fed up and discouraged. I can't tell you how many times I've complained and nothing happens, or I get conflicting stories. I'm just so tired; it shouldn't be this hard to have reliable transportation that respects my needs and those of other people with worse disabilities than mine, who need the space over me. We absolutely should not be strapping empty wheelchairs, and we absolutely should be strapping in strollers with children. Why is that not policy????

This is the worst cab service ever. The drivers are great but the dispatcher, especially the one…read moresounding near asleep, is the absolute worst! There is no reason why the lame ass lazy dispatcher can't know where the cabs are in the city to provide an estimated pickup time. This is why we so need Uber or Lyft to take over!

Would give zero stars if possible purely for their operator. Asked for a time estimate and was told…read morethat none could be given, that the "drivers drive and I answer the phone." Truly unnecessarily rude and combative when spoken to with nothing but respect.