I'm very pleased with the Cube Smart in Wayne! It's an absolute joy working with Elba. She is…read morealways willing to assist. Every business should have an Elba - the world would be a happier place!

Elba is so helpful. Every time I call or go there she is so helpful. I would not hesitate to…read morerecommend this place.

We were given a rate of $67 a month and told it was not a promotion that this was the rate. A few…read moremonths later we were billed $97 without warning and without notice to give us a chance to move. Called customer service and they said, in the fine print in the contract it says: rates subject to change. Its a scam they get you in at one rate once you move everything rate they up the rate.

We just opened a unit today, and found Ryan courteous ,professional and very helpful. We thought…read morewe would shop around for a storage facility before making a decision, but Ryan made it unnecessary to look any further. Dolores Ramiza

Just stored our belongings here while we were transitioning to a new house within town. This place…read moreis awesome! First of all, the staff is super friendly and very helpful which makes a big difference. The facility itself is super clean and secure. Easy to park to load and unload trucks or car. The unit was perfect for what we needed. Highly recommend this place if you need storage.

This is my first time using a self storage unit. The process was made so easy and the customer…read moreservice was excellent. You cannot beat their prices. Job well done!

We tried to rent a U-Haul from here. They had the wrong mileage on record when we left and tried to…read morescam us.....claiming we drove WAY more miles than we actually did. Good thing we took a photo of the odometer when we left and were able to prove it. But we still had to fight their corporate office to get a refund. Terrible

We rented two 10x10 units for approximately 17 months. Although we did not have insurance on the…read moreunits, our wool rug was seriously damaged by moth larvae. When we opened it in our new home, we had to immediately throw it out since moths were still in the rug and began to fly around. After numerous unanswered emails and phone messages that I left with the manager, as well as a picture of the damaged rug, the owner of the company called me regarding the issue. The owner said that the company was not responsible for the moth larvae damage and that the moths could have come in with my belongings. (Side note: there are only wire ceilings on the units, so the moths had to have entered through the top of my unit from someone else's belongings. Also, moths LOVE wool, so they went straight to my rug.) I had a long, and not so pleasant, conversation with the owner, during which I explained my side of the issue and asked for some compensation for the damage to put toward a replacement rug. The owner asked what compensation would I be satisfied with. I asked the owner if he would be kind enough to compensate us a measly $300 for the damage to my rug, which was what we originally paid for it years ago (wool rugs of our size now cost $1,000+). He refused any compensation. Needless to say I was and still am not pleased. In my opinion, this is the first company in my experience that has not provided good customer service including compensation when damage has been done by no fault of mine, but rather by the company's, to my property. Renter beware.

Fantastic customer service experience provided by store manager Nina Gonzalez. Nina took the time…read moreto explain my options and provided me with all the details necessary. Very pleasant, organized and professional. This facility is spotless clean and very easy to access. Very comforting security protocols in place. Plenty of hand carts available. The office/store has a variety of boxes,packaging tape, locks etc. for purchase. Thank you, Nina for making this a stress free experience.

Bait and switch!!! Got a 10x20 unit for $340, Was told no one wanted the basement units, why it…read morewas such a good price. 3 months latter no call, no notice. Suddenly it's $425. What a total scam ! Take your business to a honest business.