My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!

The best! Seriously. Everyone here is just so friendly, nurturing and professional. Dr. Hood and…read morehis team are good at what they do!

Dr.Betsy is the best! She makes you feel so comfortable and calm during your appointment! Would…read moreabsolutely recommend her to anyone who asked! Jill at the front desk is so accommodating and extremely friendly!

I cannot say enough good things about Dr. Erik Sayles. I saw him for severe complex TMJ disorder…read more I will start this review by saying I have dealt with many, many Drs in the last 15 years because of the MS and several co-morbid illnesses that I've had to contend with. I have a well rounded experience with Drs who make a difference and those who don't. With saying that, I highly recommend Dr. Erik Sayles, Oral Maxillofacial Surgeon. He is a doctor who makes a difference. He was on time, alert and attentive, extremely knowledgeable. Who also carries the best bedside manner and is friendly, compassionate, listened, intelligent, thought outside the box, thorough with exam, and thorough with suggestions and options to proceed forward, as well as, has great follow up to make sure you are well taken care of. He made sure that I was completely comfortable with all the decisions along the way

The entire experience sucked! From meeting the so called dentist ERIC, who has absolutely no…read morebedside manners, to him yelling at me for making loud noises (because I was nervous) and was having 2 molars extracted, as he tells me to be quite because he had other patience in the other rooms and didn't want them to hear me, to the fact I never received my prescription for my antibiotics after calling twice. I DO NOT recommend this place for anyone!!!! OH yeah, I was told the extractions would run me about $300. Then they found out I had dental insurance and charged my insurance company almost $1,000 and I had to pay $160 out of my pocket as well. So over $1,000 for two teeth to be extracted and he left a piece of one tooth in my mouth!!! I will not be going back there ever!

I've been to 3 dentist in my adult life. I've always stayed close to home as I don't like to…read moretravel. But now I'm driving 45 minutes one way, to receive the wonderful, honest treatment we all deserve. From walking in the door my first time, to leaving was quite pleasant. A friendly staff that made me feel comfortable, as I am terrified of the dentist. I saw a guest hug one of the dental assistants goodbye when I came in. That was a first. They helped me with my parking as I was unfamiliar with the area and even put quarters in the meter for me. Never underestimate a second opinion. I was told by my previous dentist that my tooth had to be pulled that had a previous root canal done. Dr. Elfman assured me that that wasn't the case. And a week later I have a new crown instead of a hole in my mouth. I'm so relieved. His demeanor was gentle and kind. And I got to see my new tooth being made right in front of me. Very efficient office. Very accommodating to the times and days that work for me. The dental assistant, Debbie, talked me through every step in detail, so I understood what was going to happen next and was kind and considerate of my feelings as again I struggle with going to the dentist. I understand nobody loves going, but I'm truly scared. They showed me all kinds of pictures of my teeth which was helpful in understanding my mouth. Debbie even gave me a little squishy school bus toy to hold on to that made me laugh, to fidget with through the process. The little things. I'll be going back to this dentist from now on. I thank them so much for everything. Dr. Elfman and his team are one of a kind. Tanya

I have been to his office several times. In all honesty, I cannot recommend. Initially, I went…read morefor the bottom half of a tooth broke off. The tooth had to be extracted, and I was in pain over a week. I was advised to replace bridge I had would cost a certain amount, I felt the price was too high. So, while he was addressing one issue, I asked if the price could be lower. He went back and forth what would be needed. He kept bragging how he was the best dentist. Finally, when he realized I would not go for price he stated. He stated he could do nothing. At my last visit for teeth cleaning, a different person than the one I had been accustomed to did my cleaning. This woman did not explain things well, was extremely rough, and never gave me a breather. She started to floss my teeth, and I had to stop. When I went to the receptionist, I was very angry. I was not going to say anything. Then, this totally unprofessional woman goes to the receptionist and says she (meaning me) just got up and left. At that point, I got mad and stated why I was so angry. Woman then says that she was cleaning my teeth (that justified her extreme roughness) and at that point I lost it. She then says why didn't you say anything-I just looked at her (how can someone say something when something is in their mouth). Then, she and the receptionist go running to the dentist like two idiot children. At that point, I left. Finally, I cannot comprehend how this dentist was ever rated number one.

LOVE this place. I loathe dentists and have been to many in several different states, but this…read moreplace is TOP NOTCH. You step inside a historic downtown Springfield building (major bonus points for having a business in a historic Springfield building) and the inside is beautiful. A lot of windows/natural light creating a modern industrial look. The staff are very friendly from the front desk folks to the dental hygienist to the dentists. I've been there twice so far and each time a great experience. They also offer a WIDE range of services and make great referrals in the rare case that they need to. They didn't shame me when I was a little behind/slow to respond for follow ups either :) I will say the prices are a bit on the high side so if you are paying cash, be aware of that. Otherwise, no complaints at all and strongly recommend!

this dentist is the worst. he just wants your money !!! he said take a second mortgage out for the…read morehollywood smile. stay away, run out of his office!

Sadly I would not recommend this practice. My two teen kids switched over to them after their…read moreother dentist closed unexpectedly. We wanted another dentist in town that took our insurance. After submitting all intake paperwork online, my kids went to their appointment and then I got a call that they had received none of the paperwork for one of my kids. We had to walk through everything over the phone. After that, they didn't even get cleaning appointments that day. It was solely an intake appointment. So one of my kids went back a few days later for her cleaning. Her next cleaning was then rescheduled for 15 months away from now. Every 6 months is standard. I'm not having my kids wait over a year between cleanings especially when insurance covers them every six months. So...we're already switching. If you are that over booked, then you should not accept new patients. I called them to get records sent to a different practice, and they haven't called me back yet, so this isn't an organized and responsive office. The staff were polite and friendly, but we did not have a good experience.

Horrendously inefficient and manipulative. Called over a month ago, gave my insurance which they…read moresaid they took. While I was driving there ( and I am an hour away) they called to say that I would have to pay and that they would NOT take my insurance. They said that they don't check it until the morning of the appointment ! I was going there because they took my insurance. It's a con job.

Dr. Hausman and staff are the best! They are professional, knowledgeable…read moreand caring. I feel like I'm having a visit with a friend! I am extremely happy with my dental care!

Always a positive experience! Dr H is a great dentist! I had to have my front tooth pulled and he…read morewas able to match so perfectly you could never tell! Chantal is a great hygienist always so pleasant and does a great job cleaning. Highly recommend this office very ethical and trustworthy and the entire staff is so pleasant a great team!!

Dr Mackler and his team are the best in the business. Always friendly, caring and attentive. I…read morehighly recommend this practice to everyone.

Dr Mackler has recently died. His associate, Dr. Scolar, who referred to me as "Lady" as posted in…read morea recent review, advocated that I have my only remaining lower molar, pulled. This is after she put a crown in a few months back, over a cavity. Dr. Mackler once commented to me that she moves very fast. She moves so fast that she advocated me going to a place she said she uses, to remove a tooth which was not loose and was not bothering me and maybe could be saved. I found a five star dentist who specializes in challenging crown situations and yesterday, he performed a successful surgery to remove the cavity and seal up the crown. He said when he got in there, that the cavity wasn't that bad and the situation wasn't all that dismal. Dr. Scolar had told me that if I didn't pull the tooth out that because of the cavity, I might die of an abcess. I feel that her emphasis on moving fast without empathy or connection to the patient is not at all helpful and I am now changing dentists to the dentist I found her expressed both understanding and compassion.

Everything there dentist is very impatient tells you you're not in pain when you are they take a…read morebreak and come back to you. 20 minutes later like you don't matter. Pricing is extremely high and they charge you for services that they don't even do or should I say they overcharged you for services they do. Not sure they are never clear.

Scam central!!! They lure you in with the promise of a cleaning and xrays for a lovely low cost…read morethen do the xrays and a consultation and come back with a price tag in the thousands for the actual cleaning to be done. I do NOT recommend this dental group to anyone anywhere.