Customer Service is HORRIBLE!!! If you need lumber supplies…read moreI suggest going to Lowe's or out of town to a Home Depot! Had to exchange a few bowed posts and pickets that were delivered in my order. Pulled up to the yard, saw multiple people walking around yet not one came to assist or even ask if I needed help. Literally sat waiting for 13 minutes until finally an employee approached to ask "you need something?" ....not Hello, not how can I help you, but..."you need something?". Acted as if it was a bother I was there and he had to come ask me. Explained had bowed posts and pickets that needed to exchange. Was told to go to another area on the yard. Get to that area, and again.....wait! Almost 10 mins. Finally someone on a forklift comes up and again..."Did you need help?" I'm sorry but what else would someone be doing there? I guess customer service doesn't exist? Is it a self service yard? So again It's explained that I needed to exchange a few posts and pickets. The employee gets the posts and brings them over. But there was no hurry while he did this. I then ask what about the pickets....I was then told I had to go BACK to the original area I was at to get them. I go back, the 1st employee came out with a receipt for me and says "here you go". I ask what about the pickets? He says what pickets? I say I had asked you about exchanging the 3 posts and pickets because they were bowed. I got the posts and was sent back here to get the pickets, I assume the 2nd employee must have contacted him since he came out with a receipt? The employee then responds in a rude and irked way to me "you're doing an exchange?! You said a return. Great now I gotta do the paper all over, you said you were returning them. That's different and you said you're returning them" I explained I never said anything about a return and when I saw him the first time I explained I had some pieces that came in my order that were bowed and I needed to just EXCHANGE, I never said I was returning anything, He goes to change or fix the paperwork and returns to give it back to me. I then asked what about the pickets? The staff member was rude and unprofessional in his actions, and their demeanor suggested they were bothered by my request for assistance. This made the interaction uncomfortable and discouraging. I was told I could go get the pickets myself. I asked him if he could help me and he questioned me for asking him, by saying "you need my help getting them?"Their customer service is unacceptable, and I will not be coming back. Which is a shame because there are few options in this area, but I honestly encourage anyone needing services to take their business somewhere else. Unless you like being ignored, treated like a burden for needing their help or products!

Night and day difference between this Meek's and the one in SLT. This one has a friendly staff…read morethat greets you as you walk in. When I first dropped by, it was just to scope out the yard products and get some ideas for a DIY project. One of the yard workers drove up to me and asked if I needed a hand and said just give a yell if I decided I needed anything. When I came back to buy, their yard folks helped me load lumber and bags of fence post mix into my pickup on multiple occasions. Nice! And if you don't know, their lumber prices beat the big box store that's just up the road.

A great selection of hardscape building materials…read more You must know what you are looking for.. not the best at offering customer service. They don't even venture away from behind the Desk. Ordered our stone , received a call when it was available. Picked it up. An easy transaction.

This review is a few months overdue, but I wanted to make sure I shared my experience…read more We purchased our pavers from Peninsula Building Materials for my project and I had a very positive experience working with Kevin Castner and the entire PBM team throughout the entire process. I originally had my pool deck installed back in 2009 and I wanted to match for my current project. Kevin helped coordinate a special-order request by working with the manufacturer's representative to especial order the exact product. After about two months, the pavers arrived and were delivered. However, I noticed right away that the quality was not the same as my original pavers. Since it was a large order, I was very stressed and immediately contacted Kevin to see what could be done. Kevin quickly arranged for a sales representative to come to my home and inspect the pavers. After reviewing them, the representative explained that the manufacturing materials had changed compared to the original product. As an end user, I would not have known this difference or how it might affect the final result. Unfortunately, the return request was initially denied. Kevin didn't stop there--he escalated the issue to higher management on my behalf. Within just a few days, the return was approved. He then helped me quickly reorder a different paver option so my contractors could continue the project without delay. Throughout the entire process, Kevin was extremely responsive, patient, and supportive. In addition, when I visited their showroom, I purchased some natural stone pieces on clearance for my patio steps. After the installation was partially done, I realized the color did not match my patio as expected, and Kevin kindly accepted the return without any hassle. Overall, Kevin was incredibly kind and helpful, and the rest of the Peninsula Building Materials team was also very professional and supportive. Their pricing was also unbeatable for the quality and service provided. I highly recommend them for excellent customer service and their willingness to go the extra mile. Thank you so much, Kevin!

All The employees are excellent. Always very helpful and give me advice and help me deliver…read moresupplies efficiently. Definitely my favorite and number one roofing supply house!

Just discovered this little gem, if you need drywall or roofing this is the place to go. They're…read morecompetitive with the big box stores but load your products for you

I came to Golden Valley Material Supply on Wednesday the 29th to inquire about purchasing some…read morerocks for delivery for my front yard. The staff there was very helpful directing me to all options of choice, showing me a guess on approximately how much I'd need to possibly order, & verifying what I was ordering would match what I currently had. They had flexibility for delivery days & times, including Saturdays. Your best bet is to order more than you probably anticipate as I've found it's usually not enough to cover the ground you think it will. You're also paying a delivery charge at all places, so the more you order, you're getting more bang for your buck. Highly recommend this place.

FRAUD ALERT! I wish I could give then zero vs one…read more DO NOT WASTE YOUR TIME OR MONEY WITH THIS PLACE. Save yourself the headache and go to Manteca or Lathrop instead. This was by far the worst customer experience I've ever had. I came in simply wanting white rocks for my yard and worked with MARIANA, who was distracted, unprofessional, and completely careless. I clearly told her I wanted the medium size after she herself recommended it over the large one and agreed to her reccomendation for both styles. I even showed her a photo for reference, and she agreed medium would look better. Despite that, she forgot to update the original invoice and kept the bigger size on the invoice she made me sign. I paid over $1,100 total--plus an unnecessary $50 delivery fee even tho I live 30 seconds away. When the rocks were delivered, they were completely wrong. I called repeatedly, but no one answered until the driver intervened. Mariana then tried to cover her mistake by lying, saying I changed the order--when I didn't even know the sizing names (1.5" vs ¾") I keot referring to them as med and lg. She then asked me very disrespectfully: "Why didnt you say something before they dumped it". I mean if she had common sense she would know that a normal sized human would not be able to see the rocks in the delivery trucks because of the height of the truck walls. Even after admitting the confusion, she refused to make it right unless I paid another $50 to redeliver the right one. To make things worse, I called back to fix the order so it can get simplified for them and I was told "too late, it's already dumped we wont pick it up." They kept saying Manny the manager will call me but No manager ever called me despite multiple promises. Now I'm stuck with the wrong product, a ruined yard before my event, and a $1,113.89 charge for something I didn't order. This fraudulence will be reported to my credit card and I will ensure to the get the correct item from a other place. This business is unprofessional, dishonest, and careless. Avoid them at all costs. (P.S. Ask around and look at the other reviews it seems like the screw over people often)

Jeff has done several jobs for me. Both bathrooms remodeled and the kitchen floor. I love the work…read morehe has done. He is reliable , courteous. Knows what he is doing and does it well. I am currently trying to schedule another project with him. I would wile heartedly recommend his services.

Jeff has done several tile jobs for me and I would highly recommend his work. He is thorough and…read moreneat. He is excellent at what he does. By the way after he did my bathroom, one year later the tile was cracking and he came back and fixed it. No arguments, excuses or grief. He is a real pro and also a good guy.

I've been doing business with them for a little over a year, they have great prices. I never had…read moreany major issues until today.. luckily I gave them a call and they solved my issue with the materials purchased. Thanks for your honesty to your customers.

The ONLY Lumber Supply store in Lodi!…read more After visiting Lowe's ( http://www.yelp.com/biz/lowes-home-improvement-lodi ), looking for Treated Fence Posts to repair sections of my Fence in the backyard.... there were just too many blems and rejects from the 4x4s and 4x6s at Lowe's to be worthwhile. Decided to go to Payless Building Supply... Treated 4x4x8 $8.99 Treated 4x6x8 $16.99 The only item Payless didn't have which I wanted was a Treated 4x8x3/4" Plywood Sheet... only had 1/2" thickness for some reason.. about $19. But, it could be "Special-Ordered" from their other store locations... Later, I went to Lowe's and checked out their 4x8x3/4 Treated Plywood Sheets - all of them, despite being stacked, had some sort of warpage. $43. Dedicated to just Lumber Products.. and related items. Very few blems and rejects among the Fence Posts and Plywood Sheets which I observed... far less than Lowe's... Only negative is... they don't deliver!

Excellent customer service! They have quality granite for home and kitchen remodelingread more

My husband and I were looking for materials for our bathroom remodel. Tiles, Vanity, countertops,…read moreetc. We came in on 2 different occasions and I can not recommend Granite Expo. On our first trip, it was busy and no one really seemed to want to help. Since it was our first time, we walked around for about 2 hours really trying to narrow down our decisions. Some of the displays are confusing as to what the prices and choices are so it was a little difficult. If you were lucky enough to get a sales person (we were not) then maybe you were able to get more info. We wrote down our choices and left. I came back by myself during the week hoping it was not as crowded so that I could actually get someone to write me a quote. When I walked in the front door, there was a young women sitting at the first station. She looked up and said good morning. I said good morning and then I went to look at the bathroom vanities. I knew I still needed help, so I walked up to her to ask for help. She turned from her computer monitor, looked me in the eye and said "I am busy right now" and went back to work. What? OK, that was rude. When she saw I was still standing there, she looked to the gentleman to her right and said "Oscar, you are too busy to help her as well, correct?" Oscar looked at me and said I can help you in about 10 minutes. I wish I had gotten her name because she was incredibly rude and disrespectful. After a few minutes, Ocsar tried to help me. I could tell he was rushing and really didn't want to help me so I just gave him some of my choices so I could at least get a quote. I think if you are a contractor they treat you better than just a regular person coming in to look and get prices. My contractor was not with me, so maybe if I had brought him it would have been different. For me, customer service is terrible, pricing and choices are confusing if you are just trying to look around and overall this was a bad experience. I would not come back, especially if someone like the young lady talks to customers that way. We wound up going to another bathroom company to ultimately purchase our vanity, cabinets and counter top.