We stayed the night in Ely on our way back home. The hotel owner said there were only three places…read moreto eat in town; we chose SMASH N GRAB. I've eaten hamburgers all over the US and the World and the Mushroom and Swiss I had at the Smash n Grab was the BIGGEST and BEST burger I ever had! Hand made and bigger than the huge bun it was on! The two POUNDS of FRESH hand cut fries were perfectly cooked and overflowing the take out container with my hamburger. My wife ordered the Kid's Meal of Chicken Tenders and in addition to two POUNDS of fries got four huge tenders that could have easily fed several kids! A great place to eat!

Excellent burger! Very nice staff!…read more Downside- in a casino, so we just got our order to go.

Rolberto's for me is a must stop when I do my annual fishing trip to Eastern Nevada. Well worth the…read more6 hour drive!! Can't miss on the Wet Chili Verde Special. I have my sights set on the #7 next time I stop in. Service was fast and courteous. Highly recommend Rolberto's, wish they had one closer to home. I think I'll give the Winnemucca location a try next time as well! Yes! It's that good!!!!

I had a very disappointing experience at this restaurant. While dining with my family, another…read morecustomer became verbally aggressive toward me and my husband because my young children, both 2 year olds, were crying and because we were speaking Spanish, IN A MEXICAN RESTAURANT. Mind you, we are all natural born American citizens who speak two languages. I understand that children can be loud at times, but no one deserves to be spoken to disrespectfully while simply trying to enjoy a meal. Therefore I was disrespectful back, and while I understand two wrongs don't make a right, the restaurant acknowledged the situation but did not do anything about it. What was most disappointing was not the behavior of the other patron, it was the restaurant's response. The staff apologized, but no one stepped in to de-escalate the situation or address the customer's behavior. Instead, I felt like the only option was to leave after addressing the patron myself. I wasn't expecting anyone to take sides, but I did expect management to ensure that all guests could dine without being harassed. A simple intervention or request for the other customer to stop would have gone a long way. I hope the restaurant reviews how situations like this are handled in the future so that families and other guests feel supported and safe. This happened on 08.04 at about 6:30 pm.

Ordered through the app and ran inside quickly to grab a sauce I forgot. What I saw was…read moredisappointing. An older gentleman had been standing at the counter for about 20 minutes and hadn't been acknowledged at all. Staff were focused on the drive-thru and not paying attention to customers inside. When I asked if we could order at the counter, the manager came over with noticeable attitude. The gentleman ordered first, and I appreciated being able to help him get some service. Not everyone is comfortable using the kiosks, especially across different generations--and in this case, he only had cash. That should never mean being ignored. Once I got my sauce, I went back to wait for my order. The manager later came outside with a sheepish smile, which honestly felt like she knew the situation hadn't been handled well. I get that drive-thru can be busy, but completely ignoring in-store customers--especially someone waiting that long--is not okay.

Wow...I just spent $9 on a med vanilla latte and an apple pie and both items went straight into the…read moretrash. Why do u suck McDonald's? The coffee does not taste like either vanilla nor coffee and the pie was filled with air and it was definitely stale. Of course I was not given a receipt. I should have eaten a rock instead.

Nice clean place, we came in a little after 8AM on a Monday. Staff ignored me for around 3 minutes…read more I was the only customer in the place. There is no customer service! My problem with not only this establishment is these employees make at least $15 an hour and they don't do there job! They chat, talk on cell and takes forever to get two hamburgers, 14 minutes! I LOVE CARL'S JR, but definitely not this place

We went by there to get fuel yesterday, I think his name was Chad, was so kind and funny behind the…read moreregister. I can't eat much, so I ordered a kids meal. Nice hot fries and a good burger. It's in a truck stop, so many things for us to do, gas, food, drain our RV tanks and fill up with water. Fantastic service all around. Thx

The historic Hotel Nevada converted their restaurant to a Denny's franchise a few years ago. When…read morewe asked locals for a place to eat I'm unsure why more than one of them said, "don't go to Denny's". It's convenient, breakfast is included with your room, and it's really no different than any other Denny's anywhere. We went on two consecutive mornings when we visited Ely and although the service was a little slow during the breakfast the food was well prepared, presented and the server was very courteous. The food was exactly as expected, and I can't imagine how breakfast could be much better than this anywhere else in town. It was certainly several levels above any chain hotel buffet of heated up, pre-prepared foods. Tip - when staying for the free breakfast take the option of applying five dollars off of any menu item instead of the free breakfast. It's pretty skimpy. We paid about $25 for a very nice breakfast this way. Give it a try, especially if you're staying in the hotel. There aren't a lot of other options in Ely.

We came here for dinner. It was conveniently a few minutes walk from the place I was staying at,…read moreand I had a $5 off coupon. There was plenty of tables and service as good as we were rather early. We ordered the Wild Alaska Salmon and Salmon Salad Your Way. The food was very good and filling. Knocked off a star because the waitress said we could select two sides for the Wild Alaska Salmon, but not once mentioning there was extra cost; I would have liked a heads up and not be surprised when I pay the bill.

We stopped in here for dinner while visiting the area. The…read moreguy at the front counter recommended it. Service was great and friendly. I got the steak fajitas and they knocked them out of the park. Steak spices and veggies were a great mix.

A thousand happy faces greet you as you walk in the door. Customers celebrating their birthday can…read morehave their picture taken and posted on the wall, beams or pillars throughout the restaurant. La Fiesta is known for its signature cabbage salad served with chips and salsa. It's a unique item and worth trying. The bar area has a large TV for sports fans. There is a sunken pit next to the fireplace. Looks cozy on a cold winter night. Big menu, all the usual Mexican suspects are available and many dishes with Octopus. We had margaritas and the Mexican pizza sans the ground beef. It was a nice treat and thoroughly enjoyed snacking on it while we waited for the rest of our party to arrive. Wanting something light I ordered the avocado salad, it's under the tostada menu so I thought it would be on a tostada. Not so! But I crinkled some chips on it and splashed it with salsa. That made the salad pop with flavor. We also had three different burritos and all were tasty according to each of our party. Left the plates clean! Afterwards we enjoyed the Spanish coffee and it was a sweet ending.

I would give zero stars if I could. The customer service here was extremely rude and…read moreunprofessional. There were three employees working, and the way I was treated was unacceptable. My son simply wanted a kids sandwich with nothing on it -- just bread. I clearly stated that I was still paying full price for the kids sandwich. Instead of handling the situation respectfully, one employee raised her voice at me and said, "There better be something on that bread." I calmly explained again that I was purchasing the sandwich regardless of what was on it. She then continued speaking loudly and said she would "allow it this time" but not again in the future. As a paying customer, I should not have been spoken to in such a disrespectful and confrontational manner. The entire interaction made me feel uncomfortable and harassed. Customer service and professionalism clearly need improvement at this location. I will be filing a complaint because no customer should be treated this way. My son started crying saying. "So I don't get any bread?" Terrible service .

I came here today with my four kids as we were passing through. It's in a gas station, but it was…read morevery clean and maintained. Staff was helpful and polite. We ordered a "meal" which comes with chips and a soda, and you use the soda machine from the other side of the gas station. Minus one star for the soda machine tasting bad. Like couldn't drink it bad. We will likely stop by on our way back depending on gas levels in the car.

Margarita's Mexican Restaurant deserves better than the 3.9 score we saw when visiting on…read moreWednesday, June 17, 2026. The location is perfect, the food was great and the customer service was very good and friendly. This was our second night staying at the Prospector Hotel. We ate dinner at Margarita's on both of our stays (within the same week going to and coming back from Idaho) with breakfast this morning on our second stay. The staff were quite friendly and all were on their game and attentive. The food was very good and abundant. I had the Mexican Rib-eye steak last night and it was cooked a perfect medium rare. Breakfast this morning was Machaca and Eggs. Lots of it perfectly cooked and great to taste. Oh, and their salsa is outstanding! We'll be back if we ever head this way again. Margarita's was outstanding and so was the Prospector Hotel and Gambling Hall. They're both a gem in north-central Nevada!

I ordered a chicken quesadilla to go. It's supposed to come with tomatoes, sour cream and…read moreguacamole but it came with none of those. I did see some chopped carrots in there, though. If you order to-go, check your order before you leave to make sure it's complete. Also, they charge an extra fee for a to-go order and an extra fee if you use a credit card. Go somewhere else.

Fantastic fajitas on a trip through Ely. The place looks a bit worn down and the road construction…read moredoesn't help. But the food and service is great!

Food was tasty. Service was slow. Better have an hour and a half for lunch if you come here.read more