What a gem in Pasadena, CA this boutique is. Couldn't believe it's been at this location for 20…read moreyears. Beautiful scarfs, fabulous clothing from dresses, blouses, pants outfits and unique jewelry sets/items. My sisters and I had a ball shopping here and Cynthia was such a great host/salesperson. She gave top notch customer service and assisted with selections to enhance an outfit. Her and her mother have done a great job with this boutique. Everything was nicely displayed. We will definitely be back again soon

I discovered this wonderful boutique completely by accident, when I was leaving a luncheon at a…read morenearby restaurant. I have never been in this area before. The window display looked cute, so I stopped in. I loved everything in the store and ended up buying 7 pieces of clothing and a ring! It was very well priced. Cynthia, Bessy's daughter, was very nice and helpful. They have lost a lot of customers due to the Altadena fire, so I was very happy to support this family-owned business. Their stock is very size-inclusive, seasonal and fun. I love small boutiques where you can get things no one else has. I will definitely be back!

Love Anthropologie. Love this location as well! Staff is very friendly and always helpful. I come…read morehere often and there's always new items displayed! Truly love this store!

I wish I could give this location zero stars. I drove out of my way to the Pasadena store after the…read moreAnthropologie app showed my size in stock for pants I needed for an event. When I arrived, staff seemed reluctant to check the back, and the item was not available. A sales associate suggested a different size and color, despite my explaining multiple times that it would not work. I also shared that I had tried to order the item online for overnight delivery but was unable to. She then offered to have the store ship it, which initially seemed helpful. However, once I provided my address, the process became disorganized. The associate appeared confused about delivery timing, became increasingly unhelpful and extremely rude, and was unable to confirm when I would receive the item. She kept saying you "should" get them by X date. I explained again that I needed to overnight them. That was four days ago, and I still have not received my order. Customer service has only told me it is "being processed," with no clear resolution. They said it was out for delivery when it hadn't even shipped yet (still hasn't shipped). My payment was taken immediately, yet I still do not have the item I needed for my event. Had I known I wouldn't have bothered with the order at all. This experience was a significant waste of time and energy, especially given the distance I traveled.

This review is strictly to recognize and employee who every time I shop at J. Crew does not…read moredisappoint! I came here today for some holiday shopping, I was greeted and assisted by Christina G. As she was helping me I realized she helped me once before and provided the same excellent customer service! I told myself to make sure I wrote a review today because great customer service is hard to come by! Especially on two separate occasions! She is very patient and helpful, gave me some great feedback and is so genuine. During the holiday season helping customers can be exhausting and overwhelming, but Christina being attentive in her role is just a clear indicator it's who she is naturally. Her hard work and warm personality should be recognized! Much appreciated!

Alyssa helped me with the sales and finding a fitting room - they do this cool white board thing…read more. their t shirts are the best too, always stay fresh and fittef well, even after the wash!

I love this store. Their selection is unmatched, size inclusion is appreciated, and the prices are…read morenot out of line! The team who works there is kind and helpful, and even with all of the terrible things that have come their way, they haven't lost their sparkle. I can't wait for them to reopen in a few weeks so I can go back and shop more! P.s. love love love the wallpaper in the dressing rooms!

I love this store! So many great fun clothing options and the store is so beautiful inside. Support…read morewomen owned local businesses!

Went to try on some jeans because I had a pair before that lasted me very long, they just don't fit…read moreanymore. Although they may be pricey, the quality is good. The staff was so kind and helpful. The cashier was able to assist me with some sizing questions. Another worker at the fitting room provided me with options for other jeans. I felt very comfortable in asking for help. I would come back!

After losing our home to the fire, we were left shaken, overwhelmed, and uncertain about what came…read morenext--especially having to rebuild a professional wardrobe. But in the midst of all that chaos, Madewell became a source of steady support and genuine care. They didn't just offer help -- they showed up in every way that mattered and continue their support to fire victims. It means more than I can put into words. When you lose so much, you begin to see very clearly who stands with you -- and Madewell is the place I've been able to go. Thank you for being a light in a dark time. This company didn't have to go above and beyond -- but it did, and we'll never forget it. I put my outfit together today and realized something was missing -- a belt. Sadly, all of mine (including everything I owned) perished in the fire. I'm wearing the belt I came in to purchase to complete my look, and walked out wearing it. I am obsessed.

Two level store with escalator and elevator. Women's section is downstairs and the men's section is…read moreupstairs. They have a large selection of clothes and shoes There was a decent line but it moved very quickly. I found a nice pair of sneakers that I liked! It's close to Foothill Blvd. And Rosemead Blvd.

I got a NORDSTROM GIFT CARD for Christmas last year so I went on the YELP app to search for the…read morenearest Nordstrom Rack near me. This Nordstrom was also located in the same plaza as Boot Barn and Handel's Handmade Ice Cream... I thought to myself maybe they would have good deals since it's a Nordstrom Rack! I did go to Nordstrom a couple weeks ago and I found some sweaters for $40 and dresses for around $70-100 on sale. I thought to myself maybe I should wait to see if there's better deals at Nordstrom Rack... BIG MISTAKE! I should have just bought what I found the other day at NORDSTROM because what I found at the NORDSTROM RACK was priced higher! SERVICE: The lady at the fitting room was really nice although she did seem tired. After all, it was close to 9pm she must have had a long day. I hope she gets a nice rest... I found one dress for $174 and another one for $247! I thought to myself oh dear! That could definitely buy a lot of nice meals rather than a dress. So I decided to try it on to see if it was worth the price or NOT? It was not worth the price. For $174 and $247 it should FIT LIKE A GLOVE and feel like a MAGIC CARPET RIDE! WILL NOT BE BACK At NORDSTROM RACK!!!

I really enjoyed my experience at this particular location…read more The salespeople did not hassle me. I was able to shop in peace. I want that dress ....

Self-serve shopping was fine. The customer service was elementary, poor even. The THREE sales…read morereps were gathered around the main counter and chatted amongst themselves the entire time. I received no welcome or greeting; they all but ignored the self-serving customers, and reluctantly answered questions and presented the fitting rooms. I carried four pounds of clothes around the store for twenty minutes before my hand were freed up. Upon check out, I encountered an inconvenienced and rigid employee whose obligation to interact with a customer felt to me like it was a major inconvenience in her day. Get it together Free People! Customer service in this beautiful and potentially posh location was rudely underserved; customer service and congenial conversation with guests is clearly undervalued by the employees. What a shame, because I otherwise enjoyed shopping the store!

ALO is definitely taking the world by storm -- it really feels like it's becoming the new Lululemon…read morein the yoga fashion world. I've always liked their material, and my wife loves their styles too. We visited during their early Black Friday sale (30% off) and picked up a few things to bring on our HK trip as Christmas gifts for friends. The bucket hat was a total hit, and the yoga pants are super popular and well-made. Great store with a nice vibe and quality pieces. We'll be back!

I was really excited to visit an Alo Yoga store for the first time, as I've purchased several items…read moreonline and have always liked the brand. Unfortunately, my in-store experience was disappointing. When my husband and I walked in, no one greeted us or offered assistance. I even made eye contact with an employee near the front, but she didn't acknowledge us, so I initially assumed she was a customer. As we continued walking through the store, multiple employees passed by without saying anything. After a few minutes, I realized the person at the front was in fact an employee, which is when I decided to leave. I did mention the situation to someone before leaving (it was difficult to tell who worked there since no one was wearing name tags), and I was told they usually have a greeter and that the employee "didn't see me." As a customer who came in ready to make a purchase--and even wearing the brand--it was a frustrating experience. Unfortunately, it left me feeling unwelcome and has made me reconsider shopping with Alo in the future. After looking at other reviews I see that I am not alone in this. ALO definitely doesn't seem to care about customer service at all and it looks like good customer service is not a company value

I've been trying to refresh my wardrobe especially with the weather being cold one minute and hot…read morethe next. And I'm tired of wearing jeans and a sweater every day. I loved the layout of the store, there's so many options and colors. And I pulled an item from the sale rack. A cute cerulean blouse that fit too well not to buy. The sales associate Audrey was so kind and helpful when I asked for suggestions on jeans. She recommended a few and I loved the comfy Jean light culottes. It's hard for me to find wide legged pants that don't make me look shorter or rounder. But these really fit me in the right places. I'm so happy with my purchase and I'll be back to get more styling tips!

This boutique was my last shot of getting a dress for a wedding event the next day. (Majorly…read moreprocrastinated) Audrey was amazing in helping me pick a suitable dress. She was very detailed in considering fabric and silhouette. Even bringing additional dresses for suggestions. The best customer service!!!!! She definitely saved me in finding a perfect dress that also covered up all my tattoos too. I really appreciate it so much! Will definitely return!

Beautiful vintage clothing and accessories! Lovely shop owner: Adira! Go check it out!read more

I spent two hours here with the owner trying on dresses, she was so kind and helpful. I feel like I…read morestepped back in time, this place has so many options from different eras. The owner is a seamstress by trade and knows what dresses will fit your shape- priceless!!!