Sad visit. If you have any since of style stay way from the hideous owner and the disgusting shop with outadated equipment. What it comes down to is this place is dirty and the owner is a screaming, sweaty and rude mess. This place is trash. I decided to visit the shop for the first time in ten years after being spoiled by amazing service at Nail'd It (Pasadena), Nail Garden (Sherman Oaks) and Sugar Nails (Valley Village). The owner was extremely rude and I was appalled. She acted as if taking my appointment of a fill with coffin nails and gel top along with a spa pedicure was a burden. Run. read more

I just found my new nail salon! They are amazing! Both Linda and Helen are a delight! Not only was it the cheapest nail salon I've been to the area, but the service was top notch! My gel mani is just what I wanted, and the pedicure was very relaxing! Plus they made it so safe with their covid precautions! I'm very happy! read more

Ritz Nails - Pedicure and nice barriers for covid precautions - Nail Salons Near Me - Pasadena, California

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Helen and Henry make this Salon. If a reasonably priced, clean Salon that does quality work is what your looking for this is the spot. Nice view of mountains, and love that I can just walk in without a appointment. This is not a high end Salon. It's a Salon to stop in between running errands, and get quality Mani pedi for reasonable price. read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

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Helen did a beautiful job on my nails. Got exactly what I asked for. I showed her some pictures and she was able to replicate them read more

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Helen is one of the best nail tech in town I have been coming here for years and have always been satisfied. She is very friendly and has amazing customer service. You can tell she takes pride in her craft and not to mention the pedicure man is amazing too... she has a great team and I will be going back read more

This is my second time coming in and omg I'm shocked as to how rude the owner is I see why she gets bad reviews. I told her I didn't like how my nail came out and she started to yell at me I've never been yelled at before by a nail tech crazy af. read more

Ritz Nails - She's the owner and rude - Nail Salons Near Me - Pasadena, California

This place is not good at all! Was very disappointed with the outcome. They will charge you $2.00 extra for a new color. Never have I ever had to pay $4.00 (feet & hands) for using a "new" color! I got a full set and the lady "Helen" was very rude and disrespectful! She did it all in a rush and when another person would come in that she knew, she would stop doing my nails to go work on someone else! Very unprofessional! I was only happy with the guy that did my feet. He was very gentle and took his time and was very polite. I will never return to this salon again because the experience I had with Helen! read more

Ritz Nails - Don't waste your time here! - Nail Salons Near Me - Pasadena, California

The service was mheh. Not bad, but nothing special. Charges, that is where the 2 stars comes in. I asked about a Spa Pedicure ($18) vs Signature Pedicure($17). They tried to explain it. I went with the Signature, or at least I thought I did. I very clearly said I would like the Signature (b/c it had a scrub, something my feet needed!) They preformed the services and it came time to pay. They charged me $23= $18 for Spa pedicure + $5 for the scrub, not what I asked for at all! I know its not a lot ($6) but the fact that they overcharged, for a service that was only so-so. Blah I say! Blah! read more

I have been coming to this place for years. The shop is always clean and the staff is friendly. I don't mind paying extra for sterile utensils that are freshly opened when they begin working on your pedi. Most days they are open before 10 a.m. which is nice I get in early and then start my work day. Henry is the best for Pedis ! I recommend making appointments. I dislike loud noisy nail shops. I appreciate the quiet time and soft music. I only do Spa pedies (the massage chairs make a world of a difference, love, love, love) and gel nails are nice for a clean professional look. -Helen read more

This is a tiny place along washington near allen...If you're a stickler for a clean place, I wouldn't come here. There was stuff laying around and the place is pretty cramped. Also, they don't have that great of a polish selection, and essie and OPI are for sale, but not on the regular manicure polish wall. Basically I'm giving this place 3 stars because the overall experience wasn't great or terrible. First off, I have natural nails, so this in no way reflects how they do acrylics. The polish is a little messy and all over my fingers, and the edges of some of my nails are a little rough, she wasn't thorough enough with the fine nail buffer - probably a day and a shower later it'll look fine. They people there are really nice, and they have a lot of return customers so they must be doing something right. A regular mani/pedi with designs on my thumbs and large toe ran me $30, so its pretty cheap. (FYI - my design was not detailed at all...simple white polka dots) No design mani/pedi is $20. they do take credit cards, but like most places, tips are cash read more

The ladies at Ritz didn't stop chattering when I arrived, despite the fact that I was the only potential customer in sight. When I meekly asked if I could get a pedicure, one looked up from her magazine long enough to bark "COLOR!" and point one long curved talon at the wall of cheap nail polish. They have Opi, gals, but it costs $6.95 a bottle. Other than that they have a big wall of cheap colors. I tried to say hi to the lady who came over to do my nails, but she just grunted and didn't look up. Thereafter every time she needed me to do something she grunted at me. Grunt. Switch feet. Grunt. tip feet forward. Grunt. Switch feet. They do the pedicures in tall, uncomfortable chairs- I had to balance carefully to avoid sliding off onto my butt, so it wasn't all that relaxing, but it was fast, thorough, and cheap- just $12 for a pedicure. Sure, they got some polish on my toes rather than the nails, but the $12 polish even included a hot towel on my legs. I think I'll be back, but it was a rather awkward experience. Update July '08- I went back and brought a pillow this time so I didn't keep sliding off the chair, and it was much more fun. For $12, this is definitely a 3-star deal (though if it were more expensive, I'd go down to 2 or 1 star) read more

I tagged along with my friend to her nail place that she always goes to. It's not a chain nail salon, but a cute mom and pop shop that has extremely nice employees. And I'm all for supporting local businesses. We both got spa mani/pedis and the ladies were super cordial. The place looked clean and I loved how my toes and hands looked! I've been to a few nail shops around Pasadena and so far, my experience at Ritz has been superb. Planning to make Ritz my shop to stop! read more

My mother's friend, told us about This place. She said it was great and cheap. So, I came to check it out today. Right when we got inside, we took a seat. No one bothered to say hello or acknowledge us. It is a Mom's and pop's place (litterally!) There was an older gentlemen doing pedicures. There, we waited half an hour! While waiting, we overheard a customer complaining that her nails were half painted by the older gentlemen. We decided that we would do a better job at home. We went out of there as fast as we could. I didn't really enjoy the place. It was dirty and very messy. You could see the supplies on the floor all scattered around. The colors were very old. I believe they should get new ones. Also, I would never recommend this place to ANYONE! I would rate this 1 star. read more

I definitely recommend coming here :) Helen is so sweet and I come here every time I need my nails done! read more

Ritz Nails - I got acrylic nails and they looked so flattering! She made them exactly how I told her! And I love the customer service - Nail Salons Near Me - Pasadena, California

amazing work! very clean! everyone was very nice and welcoming! helen did an amazing job with my nails and eyebrows! read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

This is my favorite nail place in town, Helen is the sweetest woman and the prices are fantastic!! I always recommend this place to my friends, I'll definitely continue coming back here in the future read more

Ritz Nails - My super cute Easter nails well done helen !! - Nail Salons Near Me - Pasadena, California

This place is highly unprofessional. The ladies are rude and speak in their own language and pay no attention to you. Ann yanked my nails to try to take my acrylics off with another plastic nail and really hurt me and made me yell out of pain. She was very rude to me and she made me feel like I was inconveniencing her time. They made me wait 45 minutes to get a manicure and they took their time and didn't care that I was on my lunch break. I have never been so upset getting my nails done. My nails discolored and start chipping after one day of going there and she cut my nails to the route without asking me. I will never step foot in this place again please be aware stay away. read more

Wowoowowow!! Do not even bother going here. I walked in on a holiday weekend since my regular place is closed. First they wouldn't help me match my color to my existing polish on my hands. I had chips on my toes and legitimately needed a polish change only. There's some old guy snoring away on the spa chair, the ladies are in the back eating corn on the cob, and I just feel so unwelcome!! Seriously! There is NO ONE HERE!! And I'm not surprised... It's awful! I keep explaining that I work out and my toes get chipped from the impact from my shoes and she's insisting it's something else. Wow. I would not have come if I wasn't desperate. :( So, anyway...now we near the end of this saga... She quoted me $5 for a polish change, and I tipped her a buck...I mean, she's still fighting with me about stuff and did not do a good job, only cleaned her mess by fingernail, not acetone... She put $4 in the pot and kept $2 to herself. So...it was a $4 polish change and not a $5 polish change. I basically gave her a 50% tip, not a 20% tip as I thought. Eek. Stay away people. This place is not for nice people who are used to good service and a work-product that anyone can be proud of. Really! And I end this with the wafting scent of some curry type dish they heated up in the back. Homegirl could not wait to get back to her buddies and their gossip sesh. RUDE. My photo depicts the dude snoring in the back, the ladies eating, and the one who did my toes giving me the stink eye! Sad! read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

Ritz is the best nail salon around! Helen is sweet and really skilled. I think she and Ann do a fabulous job with gel nails and pedicures, too. She has the best prices as well. The parking lot in the back is super convenient. read more

Best eye brows I ever got. Come and ask for Helen!!! I also do my nails here - very sanitary, all their tools are disposable and individually wrapped. Huge nail polish collection and best price in the town for spa pedicure and manicure!!!! And last but not least very friendly staff! read more

I came here for the first time because I was given a gift certificate. Helen did my nails. She did an okay job although I've had better. One of my nails looked chipped. I got a full set acrylic mani with French tips and it was incredibly fast. My complaints are; I felt Helen was rude to me. Maybe because she knew I had a gift certificate and was not paying on the spot? I initially tried to give her the benefit of the doubt and shrugged it off. But when I came in, I was the only one there, and eventually other obvious "regular clients" started trickling in. She welcomed them and was very friendly, having conversation with them and being social. Yet she continued to be short and rude with me. When I tried to engage in friendly conversation with her multiple times, she would grunt and not say much and seemed annoyed that I was there. After my nails were done I had to go get cash from a local ATM for her tip because they don't except cards. Once I returned with a tip ($5 in addition to the $2 left over on the certificate) she suddenly was friendly with me. It just didn't seem like good business practice. If someone gets a gift certificate as a gift, they should be treated like customers paying on the spot. I even tried to tell her (while she was doing my nails) that I would love to return there if I was happy. But she just seemed to dismiss everything I said and was so unfriendly. It's too bad, I really would have come back had she been more friendly. And I usually tip VERY well! It's just not nice to be that way with people. Especially if you want their business. Upsetting :( read more

Ritz Nails - I am mostly happy with the results. Except for the one nail. I could have asked her to fix it but she wasn't friendly. - Nail Salons Near Me - Pasadena, California

If I could give this place 0 stars I would. This lady in there Helen is SOOOOO rude! She nearly pushed over my grandma because she was wasn't going as fast as she wanted her too.. Not only that she did a horrible job on my nails.. They were uneven and I definitely walked out of there with nail polish all over my fingers after I told her twice. I came in with a big group of girls and she managed to piss us all off. Never coming back here again!!!! read more

HORRIBLE service. If I could give 0 stars I would. Nail techs are extremely rude and unprofessional (not mentioning their mediocre work.) Do yourself and go anywhere else. read more

Excellent service, clean facility, and friendly people. What more could you ask for? They've recently upgraded with 5 spa pedicure chairs, making the pedicure experience much more comfortable and still at a reasonable price. Lovely place; highly recommended! read more

They rush if there are a lot of people. They want to get as many customers in as possible and they don't do a good job. They need new nail polish to pick from. They're nice, but with 3-4 nail salons along Washington Blvd., they really need to be BETTER if they want people to continue coming there. I know they have their regulars who swear by them, but I just don't see a reason to keep going back, unless all the other salons are busy and they can take me right away for a simple pedi. read more

Helen did a great job! Reasonable prices and super fast. I love that they have lots of colors from OPI too. This is my only nail spot in Pasadena! read more

Ritz Nails - Nail Salons Near Me - Pasadena, California

I've had my nails done a few times here. Application and setting of gel is efficient and of good quality. My criticism lies in how the technicians will shamelessly talk about you with one another in Vietnamese. Whether its negative or positive commentary--jointly looking at a client and speaking about her is rude by any cultural standard. read more

I have been going to Ritz for years and love that the staff remember me. I rarely have to wait more than a few minutes for my spa pedicure, and I feel that whoever works on my feet gives my great service. I only don't give 5 stars because sometimes they don't have the color I want. And once, the label said it was the right color, but when it went on, it didn't look like what I remembered. Still, they are dedicated to giving great service at a reasonable price. read more

Overall great experience. I went about 2 weeks ago and Tom helped me. He was very nice and took his time with my mani/pedi. It looked great when he was done and just started chipping a day or two ago. This place is very affordable and they have free parking in the back. All the tools were clean and all the customers that were then seemed like regulars. read more

Ritz Nails is AMAZING! -newly remodeled -new spa/massage chairs -great prices- not overpriced like other nail salons -clean -kind staff -amazing manicures and pedicures that last -waxing Definitely go to Ritz Nails read more

Very nice and friendly people and it's very clean. They have a nice selection of OPI polish! Excellent price and convenient!

The WORST fill job I have ever gotten. The acrylic was all over my cuticles. My nails were filed unevenly and they are all in different shapes. Nails are not even fully painted. I told her continuously that my nails look slanted and uneven and she just went on to tell me that they were fine. After continuously telling her how I wanted each nail to be fixed for over an hour and a half, I could no longer take it anymore and just told her to finish so I could leave. waste of $15. read more

I did a pedicure last nite, Linda did a good job. But seemed like she wasn't in a very good mood, mayb just tired, it was towards end of the day. But I will say this, I had a facial few years ago , it was the worst facial!!!! All she did was put that heat blowing thing on my face for a very long time. ( and maybe put some moisturizer on too ) It reminded me yesterday when I was there , becuz I saw a lady go get a facial while I was there last nite, she too has that heat item blowing on her face for a long time, ( don't know what those are called ) while the owner was doing other stuff. I wanted to recommend to that lady getting a facial to go to Beauty Mermaid Skin care, on Colorado blvd. Doesn't do nails there, but facials, waxing , massages. Very nice relaxing place. Owner is very nice read more

WORST NAIL SALON EVER!!!!! this place is fucking filthy inside. this is what i get for trying out a new salon. this place is so disgusting i can't believe i sat there the whole time while helen did my nails! i got a simple gel manicure and it was the worst gel manicure i've ever gotten! they have such a limited number of gel options to begin with...my nails ended up way too thick and a hot fucking mess. she painted all outside of my nails like a 2 yr old. i told her her table was nasty and dirty and she put the nail tools straight on it instead of on a clean towel. so outdated and raggedy. she was lucky she even got paid!!!! no tip no compliments...nothing. this place won't get another dime from me. i hope this nasty ass place gets shut down. they should be ashamed. read more

Ritz Nails is the best nail salon, ever! the instruments are in sterile packs, sterilized by an autoclave!! I have been coming to this nail salon since 2001 and my entire family comes here. The salon is extremely clean and the staff is very friendly. Helen is the best!!! my manicures and pedicures are always perfect! Also, they have Essie & OPI polish. I will NEVER go to another nail salon. Ritz Nails is the BEST!! read more

Today I went to Ritz nail salon with my best friend and right when we walked through the door Helen assisted us ! Helen asked us what we wanted and she quickly got us started without any problems ! I recommend Helen and no matter how long you have to wait for her you should do it ! I give this a 5 star and I will for sure never go to any salon ! I recommend Ritz nail salon ! Emily read more

Excellent service. I called on short notice to get an appointment for a gel manicure with Helen (she was recommended by a co-worker. I had not been here before). Not only was I given an appointment, I was even seen on time and was able to have my nails done during my lunch on a FRIDAY! The salon is clean and the ladies are friendly. Gel manicure looks amazing! They have plenty of colors to choose from. I wanted a tri-color tip and Helen worked with me till I got what I wanted! I recommend Ritz nails and will definitely going back during my lunch! read more

I just moved to the area & decided to try this place out. My first impression : very clean & organized, great selection on polish and not very busy. Helen did my nails & I absolutely love them! The prices are good, & she shaped them very well. Will be back in 2 weeks! read more

Ritz Nails - Short Regular tip with French tip painted and red/pink coating - Nail Salons Near Me - Pasadena, California

I've been coming to Ritz Nails since I was in high school, about ten years. I love their gel manicures because they last so long. My favorite manicures are done by Helen and her husband Henry does great pedicures. Wonderful service and the shop is very clean. I would definitely recommend them! read more

Ritz Nails - I love this subtle color! They have great gel color! - Nail Salons Near Me - Pasadena, California

Love Ritz Nails. They are nice people and they work hard to do a good job. They are reasonably priced too for the waxing services as well as manicure/pedicure. I've been visiting them for a few years now and will continue to be a customer. read more