A very pretty and welcoming library with lots of light, soft seating, tables, and comfortable…read morereading nooks. There's plenty of free parking at the library and close to downtown and other interesting sites. It is clean and quiet with an excellent selection of books and materials along with a dedicated room for resources like sewing, printing, and special crafts.

"I have always imagined that paradise would be a kind of library." - Jorge Luis Borges…read more Today I walked into a new Library. Well, new to me. It's in Garland, Texas, a town not far from where I live. And it felt like a kids paradise from the moment I walked down the stairs into the children's area. I saw children gathered around for a special event, and they were all filled with joy and many were giggling. What a beautiful experience it was to see such happiness around books. And isn't that what being a child is supposed to be like? The walls were covered with creative nature scenes, just like you're walking into a storybook. And they carved out the sweetest little reading nooks so you could enjoy your time, privately, with a great story. There was a wonderful artistic mobile hanging over the area where you walk down to the children's area, and fun seating for storytime readings. And let's not miss out on the slide kids can go down to get to the children's area. What a fun idea! Hats off to whomever thought that one through! Every person I talked to in this library was genuinely nice. It truly felt like a safe and happy place to be - for both children and adults. I'm coming back with my grandchildren, and I already know it will be a great adventure for us all!

I wish they had a 0 stars choice. I was on hold for 91 minutes to order a form that I needed to…read morecancel Medicare Part B. When i got it, it was double printed with a ghost of another form overlayed on top of it. The self addressed stamped envelope to return it in was not icluded as promised. When I tried to take the blank form out of the envelope, it was stuck to the paper like glue and it tore. I filled it out anyhow and had to call again to get an address for mailing it back. Now its been 8 days since I mailed it and it has not been processed . I hope they keep the government shut down forever - who needs it.

If there was a zero rating available, I would select it. I signed up for medicare Part A & B and…read moresocial security (retirement) prior to my 65th birthday. I have yet to receive a SS check, and the amount of the monthly payment and the payment for Part B continues to change. I have called and documented my calls each time. I completed paperwork for an adjustment, mailed in November and still have not heard anything back from the office. I tried to set up a meeting for an in-person visit, but based on my responses to their questions, a in-person visit was deemed not necessary. I am a retired federal worker, and this office is a freakin joke. One representative told me that issued a penalty for 9 months because I did not sign up for Medicare. I told him, I just turned 65 two months ago, and you know I had 3 months before and 3 months after to sign up for Part B. How can you penalize someone who just turned 65. Oh, I have to talk to a supervisor. I have never seen incompetence at this level before in my life. Today, I spent an hour holding, then the phone clicked. It was 4 pm., so I guess the local branch closes at 4 pm. Freakin unbelievable the service you get these days.

It's a nice area and has free parking! I had to go for jury duty which was interesting. All the…read moreworkers were nice. The building is clean. My only issue is the signage, they have paper on some doors of where you're going & the vending machine was on the basement floor (listed on the elevator as "garage"). It should be in a more spacious area. We were all crowded in the space to get snacks.

Some interesting history in addition to being part of that old movie set. It is actually an antique…read morestore now and the lady that runs the place is really nice. She has some very nice stuff as well, so I recommend checking it out if you are going to see the place anyway. :)

Good little history lesson/adventure. Store was not openwhen we were there, but not sure kids would…read moreenjoy. They enjoyed learning the history of Lavon and Bonnie & Clyde.

I had an appointment and arrived on time. I was one of the first people there and stood in line…read morewith other appointment holders. Even though I had already filled out all forms at home and checked in online, I was told I had to fill everything out again once inside. Annoying, but fine. After that, I was told to sit down. That is when I noticed everyone else was being handed a paper number except me. The woman handing out numbers, the one with dark curly hair, completely skipped me like I did not exist. When I went up to her and calmly asked why I did not receive a number, she was immediately rude and dismissive. She acted irritated that I even spoke to her. She told me to go stand in another line for people filling out forms, even though I explained more than once that I had already completed everything online and my online check in number was 005. She did not listen at all. She talked over me and waved me off like I was a problem she did not want to deal with. Because of her attitude and refusal to do her job properly, I had to stand in yet another line for no reason. When I finally reached the appointment check in counter, I was told to sit down again and get a new number. By then, they were already calling numbers 10 and 12 while my online number was 005. At that point, I was angry and worried my appointment had been skipped because of her incompetence. I went back to the same curly-haired woman to ask why my number still was not being honored and why I was being sent in circles. Once again, she ignored me, showed no interest in helping, and treated me like I was invisible. Her behavior was cold, selective, and completely unprofessional. She had no issue being friendly and helpful to other people but chose to treat me with disrespect. The only reason this situation did not completely fall apart is because a kind Caucasian gentleman stepped in and actually listened. He treated me like a human being, reassured me, and made sure my number was accounted for. He was patient, calm, and genuinely helpful. He was the only bright spot in this entire experience, and I truly wish I could thank him in person. God bless that man. Even after the numbers jumped to 21 and people who arrived later were called before me, I was eventually seen. The woman who helped me at the counter was polite and efficient, which I appreciated. This location is extremely disorganized, but the biggest problem is the staff member with the dark curly hair. Her attitude and refusal to listen caused unnecessary stress and confusion, and she should not be in a public-facing role. One good employee saved the situation, but one bad employee almost ruined it entirely. Avoid this location if you can, or be prepared to stand your ground and advocate for yourself.

I have been to Garland once to get a license and new to get a copy of it and both times given help…read moreunderstressful circumstances and given curteous help. This is how Texas is supposed to act! Hook 'em!

If you need services of this nature. You need to come here to Health and Human Services off of…read moreSherman St. IN Richardson. The ladies behind the Glass are very knowledgeable and helpful. If they can help ans you qualify for services they will assist you with absolute certainty. They are curious and very polite. Even when it's busy they get to you with quickness, in comparison to other health and human services

very corruptive place not just this one but I witness this location tho, they deny those who need…read moresaying they make WAY to much with out looking that the monthly earning is not enough with the cost of living but i seen folks with LV,Gucci,Versace bags,sunshades, golden chains Iphones 17pro Max driving lates Escalades which they cost over 90,000$ and they approve them for stamps of over 1k and i know because some be talking about it in the lobby how much they getting or got this is very corruptive and lets not mention they are very racist

Who the heck writes a review for a government center? I do...and let me tell you...this place…read moredoesn't suck as bad as you think it will. Sure its not fun to go and stand in line to get your plates, registration or other government related business done, but you have to sometimes. The great thing about this place is, they seem to move people along pretty quickly and get you in/out and back on your way. Think "under 20 min" type of fast! Also, the times I've been here, I've never seen any of the employees just standing around, not helping, while one window is open...and everyone is just STARING and the lazy employees standing around (looking at you post office). No..instead you have several windows open of people who are happy to help you with whatever process you need, and friendly enough to engage in conversation distracting enough to make the time fly by. Props to whoever is hiring and training these government workers. Tip: do be sure to bring in all your documents including vehicle insurance if you're getting a new registration sticker. Also don't forget this is a government building so leave those kids and firearms in the car! Overall, I don't dread going to this place because I know I'll be out quickly and I won't wait in line for an ungodly amount of time. Enjoy!

I have never had any trouble with any of the staff here everyone has always been polite and greeted…read moreme with a smile and been very professional. I remember this area when it's the building used to be the old Kroger by Garland High School. As of today they are remodeling and doing renovations to make the place bigger. So please look at the pictures I have posted for address on other locations.

This place is ridiculously overpriced. And to get a "discount" you have to be a resident of…read moremesquite or know someone who has an ID with a mesquite address. OH! & they have to be present at the event the entire time. We found a girlfriend who lives in mesquite but we weren't even allowed to go in and start setting up until she showed up which was 20min past the initial start time of the minimum 4 hours & we still paid $300.. even though on the website it states 25/hr +$100 deposit cleaning fee unless it's a holiday which it wasn't this past weekend.. we held a baby shower on 2/3/18 for my sister. It turned out great but the woman who ran the place ticked my mother off pretty bad right front the start.