Normal service was able to get what I needed efficiently. The staff was very attentive and helpful…read more I liked that they were able to help us with our making us wait or tell us they don't know.

New location is way much nicer better yet it's much faster to get your tags I was in & out in 35…read moreminutes during lunch time

I have to add that I was in and out of the office in less than 10 minutes. Customer service is…read morerated 20 out of 10, yeah they're that good. So sorry I have to wait until next year to visit again. .

I wish they had a 0 stars choice. I was on hold for 91 minutes to order a form that I needed to…read morecancel Medicare Part B. When i got it, it was double printed with a ghost of another form overlayed on top of it. The self addressed stamped envelope to return it in was not icluded as promised. When I tried to take the blank form out of the envelope, it was stuck to the paper like glue and it tore. I filled it out anyhow and had to call again to get an address for mailing it back. Now its been 8 days since I mailed it and it has not been processed . I hope they keep the government shut down forever - who needs it.

If there was a zero rating available, I would select it. I signed up for medicare Part A & B and…read moresocial security (retirement) prior to my 65th birthday. I have yet to receive a SS check, and the amount of the monthly payment and the payment for Part B continues to change. I have called and documented my calls each time. I completed paperwork for an adjustment, mailed in November and still have not heard anything back from the office. I tried to set up a meeting for an in-person visit, but based on my responses to their questions, a in-person visit was deemed not necessary. I am a retired federal worker, and this office is a freakin joke. One representative told me that issued a penalty for 9 months because I did not sign up for Medicare. I told him, I just turned 65 two months ago, and you know I had 3 months before and 3 months after to sign up for Part B. How can you penalize someone who just turned 65. Oh, I have to talk to a supervisor. I have never seen incompetence at this level before in my life. Today, I spent an hour holding, then the phone clicked. It was 4 pm., so I guess the local branch closes at 4 pm. Freakin unbelievable the service you get these days.

One of the newer halfway houses and rehabilitation centers. Surprisingly it was clean and…read moreorganized. The staff was very polite and down to earth. My son was transferred here until placement. Seems like the have a lot going on he does not want to be here. He said the treat him good and are doing their best to help him get his life together so he does NOT come back. They are trying to get him in at the Salvation Army adult rehabilitation center on Harry Hines since it's much better for a young adult. I'm so glad there he'll get a job, counseling, room and board, and tools to help him make better choices.

a place where choices are made and souls live and work here. yes it's a prison but for us who…read morevisit and serve as prison volunteers ; it's an opportunity for hope found in Jesus. i serve along ministries Bill Glass and Mike Barber. Behind the walls and beyond their families are not forgotten no matter which uniform one wears Jesus loves you.......we are always praying for you

Went here to day not for SSN stuff but for a Disability hearing. The place is very quiet. We…read morewere the only ones there when we arrived at 0900. A few others came and hour later and it was still quiet. While the hearing was going on, I sat in the waiting area and talked to the individual providing security. He is actually part of Homeland Security, he's not a contract business. Found that interesting. He was a great guy, passed the hour and half pretty fast chatting with him since it wasn't busy. Place is clean. There was another older gentleman on the other side of the sliding glass window answering phones. That was sort of weird actually, he was a bit loud even even with the window closed. Building is nice. Not sure it's age, tho it doesn't look old. Been well kept. Exterior shares a cobblestone drive courtyard with a high rise hotel. It's really pretty out there with all of the trees. If you come here, it's because you have to, it's not a place to recommend as it's not an elective place to attend. Tho, if you do have to come, it's a pleasant experience.

So... We all know government agencies are somewhat nonsensical :)…read moreTook a friend to get a replacement for their SS Card, not a bad wait. Here's the kicker, at some point a certified birth certificate is not acceptable? Go figure.. She was told needed a doctor's statement with name & dob signed & stamped!! Kid you not! The response to shock was "I don't know this is you" This says welcome FRAUD. We all know there are bad actors in every profession. So you could create multiple versions of identities. Sent request to Doctor office, stated had to be stamped. Finally got the letter, no stamp (they don't have one) Went right back, 20-25 minutes later process completed. Birth Certificate works to get a passport (at least it did) Can you think of any reason it would not be accepted for replacement SS Card & since when? Oh! If you are trying to get SSD for anyone this after 400+ days. 1st thing I heard when I got a person is well you know Covid-19 backlog! Additional fact this is for Widow's benefits spouse passed 11/2024. recording says 200 days

If you need services of this nature. You need to come here to Health and Human Services off of…read moreSherman St. IN Richardson. The ladies behind the Glass are very knowledgeable and helpful. If they can help ans you qualify for services they will assist you with absolute certainty. They are curious and very polite. Even when it's busy they get to you with quickness, in comparison to other health and human services

I had a disappointing experience at Texas Health and Human Services. When I arrived, the front desk…read morewas unattended. After waiting, a staff member came toward us visibly upset and spoke with a very rude attitude. She said, "Well that's why I'm here and not to just grab a paper packet," which felt unnecessary and unprofessional. I understand offices can be busy, but basic courtesy and clear communication go a long way. This interaction made an already stressful visit even more uncomfortable.

This place is a downer! Described by other lawyers as a Kangaroo Court, I did have a good…read moreexperience here since the prosector was a pro. The Judge never showed up so I can't comment on him/her, but my client's tickets were dismissed anyway. P.S. - I know Yelp says this place is CLOSED, but trust me, it was open this morning, like a Venus Fly Trap!!

Who the heck writes a review for a government center? I do...and let me tell you...this place…read moredoesn't suck as bad as you think it will. Sure its not fun to go and stand in line to get your plates, registration or other government related business done, but you have to sometimes. The great thing about this place is, they seem to move people along pretty quickly and get you in/out and back on your way. Think "under 20 min" type of fast! Also, the times I've been here, I've never seen any of the employees just standing around, not helping, while one window is open...and everyone is just STARING and the lazy employees standing around (looking at you post office). No..instead you have several windows open of people who are happy to help you with whatever process you need, and friendly enough to engage in conversation distracting enough to make the time fly by. Props to whoever is hiring and training these government workers. Tip: do be sure to bring in all your documents including vehicle insurance if you're getting a new registration sticker. Also don't forget this is a government building so leave those kids and firearms in the car! Overall, I don't dread going to this place because I know I'll be out quickly and I won't wait in line for an ungodly amount of time. Enjoy!

I have never had any trouble with any of the staff here everyone has always been polite and greeted…read moreme with a smile and been very professional. I remember this area when it's the building used to be the old Kroger by Garland High School. As of today they are remodeling and doing renovations to make the place bigger. So please look at the pictures I have posted for address on other locations.