Had a wonderful experience with Blue West Coast Pools. They resurfaced my pool and spa and did a…read morebeautiful job. Great attention to detail with a thorough explanation of all the steps. Bernie was terrific and was very responsive and helpful throughout the process. Highly recommend!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Quick reply. Fair price. Quality work and on time! Rare find in Las Vegas. Highly recommended.read more

Updated to one star because the rock waterfall leaks nonstop on all sides…read more Previously 2 stars because the rest of the pool was alright but unacceptable to pay this kid of money for amateur craftsmanship. Would not recommend. Took almost two months to do the project because they showed up maybe once a week. No communication. Had to intervene a few times on the rock wall to correct craftsmanship and it still looks horrible. The fact now that it now leaks beneath the wall on all sides is completely unacceptable.

I DO NOT understand what all the hubbub is about but these guys are AWSOME…read more..... Mike came out in March of 2019 and gave me an estimate good for one year. Well, one year later I called them out and they came. They got here Monday and by Wednesday morning the job was Done........ Maribel and the entire staff was friendly and professional.... THEY DONT MESS AROUND! Quite frankly,I can't understand the other unpleasant reviews........

I don't even know where to begin. Horrific experience- I would not recommend to say the least. We…read moremanaged to get pool drained and new tile on in a timely manor, but the decking was nothing but a cob job! Unprofessional, sloppy work, paint on our house, landscape stone, garbage left in our pool. Used our hose, got paint all over it and just tossed it in the yard. This is all with the owner on site. He took a 3 day process for the deck and crammed it into one day. We said repeated, no hurry on this, we just want it done right. We have to move on from this nightmare of a company!

Boy.. did not want to have to leave this review. I gave Corey about every chance to keep…read moreservicing the pool and things just got worse. I was skeptical from the beginning. They are younger guys and told me upfront they don't do the major repairs (needed a major repair from the prior guys mistakes). He said they only do the maintenance and contract out big repairs. Fine. If they do a good job maintaining the pool, shouldn't have to worry, right? Wrong... First, we have a side gate that I asked multiple times for the guys to please shut to keep my dogs in. It's not the easiest gate to shut, but just a hard slam and shake can ensure it latches. They rarely did. Multiple times I heard it swinging open. Multiple times I complained. Once, came home to find my dogs running around in the street. I told Corey and he actually showed up with some dog treats and toys to apologize. Which was a good touch and I felt it was sincere and him doing that made me really want to keep his services. Then things just got worse. Started noticing problems with my pop-up system. Found out they never flushed the lines like their contracted guy told them to do. Turns out, they never check them. No idea how long they were not functioning. Then pool started getting green. Told Corey. I was actually impressed with him showing up the next day and he cleaned the filters and the pool came back a little bit. Couple weeks go by, pool is green again. Told Corey that there is no Chlorine in either the in-line system or the float. It needs more and the pumps were set to run very little throughout the day. He said the guy would come tomorrow. Never came. He came the following day. Pool got greener after. Shocking, I noticed the pop up system not working again. Waited to see if his guy would check it after complaining to Corey. He didn't. Didn't even realize the breaker had flipped and the Pop Ups were off. Next day, I checked. No chlorine tablets in either and pumps never adjusted. Even after complaining, the guy comes, takes the leaves out of the top of the pool and drops barely any chemical in the pool. I text Corey. He apologized. Said he was getting a new guy and the prior guy wasn't working out. Offered to come out the next day to fix it, but had nothing to say about this not continuing to happen. He had a very, "ya, my bad, I get it if you cancel services, I can come by tomorrow to fix but whatever you want" attitude. I told him I wanted him to stay on. Next day, he never showed up. Completely ghosted. He offered a refund when I first spoke to him about the issues, but no response after I told him I was done and never responded for the refund. Who knows if I will ever see that. These pictures, were taken 48 hours AFTER the service was completed and AFTER I had complained. I hate doing that, but you think the next service would be different after having just complained. Either Corey never even talked to the guy or the guy just REALLY doesn't care. Either way, it's not what you want.

AMAZING !!! I am so lucky to have found Clear Water Pools. A…read morepictures worth a thousand words. In just 1week they have bought my pool from green back to clear blue ( this they accomplished in just 1 visit. 1 visit back to blue, 2 visit Crystal clear ). Then there was the great leaf debacle. I was away, then my skimmer didn't get delivered... once again in one visit they got it all under control. I promised they'll never come and find my pool in that bad a shape again. I am so incredibly happy with the service I want them to see how much I appreciate them. Anyone with a pool should look into being serviced by Clear Water Pools, The service is amazing and the price, the price is right. !!!

After using over four different pool services since 2012, I will never trust my pool to anyone…read moreexcept Eric and EZ Pools. I've been his customer since July, 2017.   Eric is incredibly knowledgeable and professional. Not only does EZ do an excellent job of regular cleaning and maintenance, Eric understands the technical aspects of the actual pool equipment and is able to successfully troubleshoot the mechanical and electrical pool issues that occasionally arise.   Of course, Eric doesn't come every week to maintain my pool, however, unlike pool services I've used in the past, he has a knack for hiring diligent, honest and dependable people. They are skilled at both keeping the pool clean and monitoring the overall health of the pool. They are always respectful of my property and of me and my family.   I cannot recommend Eric and EZ (and his staff) more highly!

My husband bought a pool heater part, Pentair Master Temp 12S Replacement Manifold Kit, for…read more$262.00. The product came with a broken Bypass Valve. This product has a 30 day warranty. We have called and emailed EZ Pools in New Jersey numerous times for TWO MONTHS ! With zero response through email & when called, only to be told the exact same robotic shpeel, "I will push this through right away & email this order to the team". Today when I called the 3rd time, I asked to talk to the manager & was refused. Being told, "all Five managers were busy" ! THIS IS A NIGHTMARE OF A COMPANY...

Worst service ever!!! My biggest mistake was paying him before the job was completed, because he…read morewon't return calls or texts! When we saw the top step that he botched pulling up plaster and painting over it he said he would fix it if we bought the paint. I have never heard of a customer having to pay for a contractors mistake! He was also supposed to paint the pool deck after his work and of course never showed to do that either. He also never gave me a invoice even though we have asked several times. He said his work was guaranteed for a year, but good luck reaching him with a problem or just getting him to finish his work. The minute we paid him he became a lot harder to get in touch with! I guess I have no choice but to contact the Nevada State Contractors Board and the Better Business Bureau !

He stole our pool equipment. Started a job and said he couldn't finish and would be back but he…read moreleft with our equipment and everything torn apart.

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Cali Pools are the best! They're a father-and-son company that takes great pride in their work, and…read moreit truly shows. Everyone we worked with was incredibly professional, knowledgeable, and dedicated to doing the job right. They went above and beyond for us! We called last Thursday to schedule our pool replaster and new tile, and here we are today, already filling the pool. We couldn't be happier with the results and the service we received. We highly recommend Cali Pools to anyone looking for quality work and a company that genuinely cares about its customers.

It's been about 8 months since we got our pool done and it has been great! They were very punctual…read moreand did the job super fast. We have recommended them to a few other people and have heard great things. Thanks Chris ! I would use them again if needed.