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Clear Water Pool Service

2.5 (31 reviews)
Closed 7:00 am - 7:00 pm

Services - Clear Water Pool Service

Pool chemical testing and balancing

Pool draining

Pool skimming

Pool winterization

Clear Water Pool Service Photos

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Recommended Reviews - Clear Water Pool Service

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Pool now
Mike H.

Everything was good in the beginning and just after 2 months the emails stopped, they never showed up for weekly service but lied and said they did. Now my pool is green and I have another pool service coming out next week

Even the owner agreed they weren't as professional as they should be. I'll be waiting for the recommendation.
Ashley H.

So I reached out to these guys last month (my pool guy was on vacation) and at first getting response was difficult but, I finally got ahold of after I asked to cancel (because there wasnt a scheduled day). Then they come and left the pool still green ( my pool guy does a shock treatment that takes a day) but cleared up a day later, no problem. Then they dont show up, and I have to hound him again! Them he sends his guys and they admit hes nonresponsive and laugh it off! Then the next week they dont show! I call and he's on vacation. He swears his guys came but I call security and no one checked in, I have no missed calls. He said he thinks he called but they couldn't get in.... they did a decent job the first time but every time after was just lame. Now let's fast forward to this week. I get a text saying will we continue service in may? (I would be charged again) However I still have one more pool service left I paid for! I call and text, then finally he responds and says yes you have one more pool service left... Well one guy comes and checked the pool on Tuesday but doesn't clean it! So its turning green! He didnt even turn on the pump! Ove called and hes too busy but says hell call me back.... still nothing! A lack of consistency seems to be this company's motto now looking at the previous reviews. Dont waste your money here (135.00 month) for half done service. UPDATE: So today I had another pool company come out and look at our pool.. it's a mess! Not only did they not add and chemicals to balance the pool, they also never checked the pumps once! So I had to pay $$ to clear out 6lbs of debris from the system. The owner responded with photos of the very first cleaning of the pool they did and none of how they left it..

Yeah... super clean.
Joshua K.

Horrible. They skipped a week last month, I reached out... no reply. Came last Friday and took a picture of my pool saying it's clean and it's filthy and it's so much worse a few days later. Reached out by text, phone and messaged them and have heard nothing back while my pool sits in disgusting water. I'll have someone else out tomorrow to fix the issue and I'm done with them.

(Thursday July 27 2023) I have been contemplating writing this review. I unfortunately started services with out reading the reviews, communication to get my business started out great but once they had it they fell flat. The first appointment was supposed to be Saturday April 26th at 7am. A little early but I was okay with it. I wait and I wait and no one is showing up I try to reach out and call multiple times to no response. I finally look online and see the reviews that should have been the cautionary tail. I finally reviewed a response at 9am saying that he had an emergency. And someone would be out soon. Greg (who is no longer employed by the company) arrived at my house shortly after and I expressed my concerns about the yelp reviews and communication so far. Greg told me that the owner Corey was not good at all with communication and gave me his number to reach out to. He cleaned the pool and it looked amazing. The same was said for the next few weeks. But then eventually it started to be later and later they came or a day to two days after they said they would. They hardly replied to messages regarding any change in schedule. The quality also went down with time. It seemed like the hard to reach places were left untouched. If I were to have this record of poor quality work and attendance at my own job I would be let go from the company. I'll make a helpful suggestion to the owners. Communicate efficiently and if you are overwhelmed with your current client list do not take on new clients. I would strongly suggest if you're not able to take this criticism to close down. (Update with photos, July 30th 2023. The pool is looking disgusting and I will have some work cut out for me. I requested a refund from Corey. He replied saying he would zelle it to me. He also informed me saying he sold the business and sent it in an email. I was not informed of this at all as there was nothing in my inbox and to my knowledge he still owned it on the 27th which was three days ago) (update August 2nd 2023. Corey has still not refunded the money and I'm forced to escalate the matter.

Out pool after 5 weeks of "service." It was perfectly fine for years before we started with Clear Water.

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5 years ago

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6 years ago

Business owner information

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Clear W.

Thank you for the kind review! We appreciate your business!

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5 years ago

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4 years ago

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Clear W.

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4 years ago

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4 years ago

Business owner information

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Clear W.

Thank you for your feedback!

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3 years ago

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5 years ago

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6 years ago

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6 years ago

Very prompt and courteous. Competitive rates and no hidden charges. Highly recommend.

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5 years ago

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6 years ago

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6 years ago

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5 years ago

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6 years ago

They always do a good job on my pool. Show up on time and charge a fair price. Thanks

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5 years ago

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6 years ago

Tried numerous pool services but these are the best I've found so far. Highly recommend

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6 years ago

This guys came over to clean my extra dirty pool and did an awesome job .. I strongly recommend this guys any time

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6 years ago

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Ask the Community - Clear Water Pool Service

Review Highlights - Clear Water Pool Service

Corey was amazing, responded to my quote request right away.

Mentioned in 9 reviews

Read more highlights

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Aqua Caliente

(41 reviews)

Sunrise

I don't even know where to begin. Horrific experience- I would not recommend to say the least. We…read moremanaged to get pool drained and new tile on in a timely manor, but the decking was nothing but a cob job! Unprofessional, sloppy work, paint on our house, landscape stone, garbage left in our pool. Used our hose, got paint all over it and just tossed it in the yard. This is all with the owner on site. He took a 3 day process for the deck and crammed it into one day. We said repeated, no hurry on this, we just want it done right. We have to move on from this nightmare of a company!

RUN AS FAR AWAY FROM THIS COMPANY AS YOU CAN. CHECK OUT THE NEGATIVE REVIEWS AND AVOID HAVING THAT…read moreEXPERIENCE. Complete incompetence, horrible workmanship, trashes the backyard, won't install plastic at chip out, all the chip out dust goes everywhere including on the pool furniture fabric, etc.... Even though we were told they would protect our stuff with plastic they give a BS excuse when they don't and say they'll clean it. They send a crew that "gets it to the best they can" leaving the homeowner to clean it themselves. We had selected the Midnight blue upgrade with horrible results. See photos. They told us the same "brush it twice a day for 3 months" that didn't work at all. They came back to acid it wash it twice and the results were so bad they chipped it out and replastered. We even downgraded the color to French Gray to increase the success of receiving an acceptable outcome. They just replastered again, trashed the yard and planting beds and ripped us off on the cobalt blue glass beads we paid extra for. This company is dishonest (especially Tony) - He offered to upgrade the glass beads for free if we bought his guys lunch, which we did, he then asks to be compensated for the glass beads when their done. They trash your pool fittings and then slap some glue on it to fix it. Again, sheer incompetence as the glue wasn't applied to a clean joint and then lapped over the pool shell. Today they replastered again. Gave them the plan in the photos, discussed with Mike twice including earlier today, and this is what we received for the $3600 we paid for the glass beads. Finish is still jacked. We have been dealing with them for a year. And this is what we got. See photos of all this. AVOID THIS COMPANY!

The Pool Guy

The Pool Guy

(11 reviews)

Sunrise

So happy with John. My last pool guy did a horrible job. I hired him to drain and clean the plaster…read moreand refill. My pool barely looked any better. Gave me the excuse that the plaster would get damaged if they cleaned it any better. They would come and spend 15 mins on cleaning my pool weekly and never look any better. They would leave and there would be dirt on the stairs. I finally had enough I hired John the pool guy. I was so impressed after the first visit. He has real equipment and even blows out the dirt in the backyard after each visit. He's repaired a few things that have broken. My pool is not where I want it to be yet, but it's getting better every week. John has gone above and beyond. Always responsive and he's fair.

Worst service ever!!! My biggest mistake was paying him before the job was completed, because he…read morewon't return calls or texts! When we saw the top step that he botched pulling up plaster and painting over it he said he would fix it if we bought the paint. I have never heard of a customer having to pay for a contractors mistake! He was also supposed to paint the pool deck after his work and of course never showed to do that either. He also never gave me a invoice even though we have asked several times. He said his work was guaranteed for a year, but good luck reaching him with a problem or just getting him to finish his work. The minute we paid him he became a lot harder to get in touch with! I guess I have no choice but to contact the Nevada State Contractors Board and the Better Business Bureau !

PoolSmart - PVC leaks fixed!

PoolSmart

(17 reviews)

Westside

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Clear Water Pool Service - poolcleaners - Updated May 2026

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