I went into the store @6:30 pm Saturday after a funeral to buy somethings for the perception . I'm not from the area and I assumed " hey if I purchase some maybe I'd be able the restroom . There were two employees behind the counter, one white one black so this is not a race thing . just so happens the black employee, which was a female stepped away to go finish putting up some items on the shelf so I was left with the employee and her name was Wanda as I tiptoed back-and-forth having the urge to use the restroom. I said Wanda may I please use the restroom she said oh I'm so sorry, honey. I said Wanda where do you use the restroom? I know you don't pee on the floor she said yeah I do. read more

These people are bad this is maybe the worst pharmacy I have ever seen in America. I have lived in five states and these people just don't fill your prescription. It doesn't matter if you need to take the drug everyday they will leave you up to 2 weeks without your medicine because they do not care about you. They do not inform you when a prescription is ready they do not tell you in a prescription is being filled they do not answer the phones and they take two to three hours for a lunch break. I have been trying to call for 3 days to find out if my meds are ready because my doctor called them in on Friday before closing for the weekend but I can't get anyone on the phone read more

They are very racist yesterday the Arab guy and the Hispanic woman were horrible they Arab guy called the cops after I simply added I was gonna call my doctor when he told me their store wasn't accepting anymore people with prescriptions... Hint... How did I get my meds there the day prior?!!! They are really disrespectful and I filmed the entire incident and I told the cop when he approached the same thing .. I left bc I had committed no crime... But asking for what meds my doctor had sent... Then a woman lied saying they don't have that med milligram for my meds just lying. The Asian practitioner was quiet but had issued the orders prior so it's just race hate when a strong handsome man hit the scene... They are horrible!!!! Clearly!!! read more

Terrible service Horrible wait times they don't answer the phone. They're automated payment systems sucks

Store is very clean , employees are friendly and always greet me when I come in making it a pleasant shopping experience! Thanks Rite Aid !

The pharmacy at this rite aid is insane. Both times I have come here to get vaccines, I arrive on time and have to wait like 15-20 minutes to get help (there was no line at all). Both times the ladies in the back are just gossiping about their lives and ignore me. I basically wait till they're done gossiping to even be greeted. They're not friendly at all and extremely disorganized. Getting a vaccine turns into an hour long event. Grateful to not have to come back after this time. read more

Very racist in here i was walking around with my face mask on shopping like a regular customer and i had left to go to bathroom to jack in box , and came back and they are sitting in the store watching me every move i do when I'm shopping, also i brought something in was waiting on my ride and a lady with tattoos fake talking on her radio saying security said i can't wait in the store , so they kicked me out and excused me of stealing very bad service maybe stop excusing people of stealing ! read more

Don't fill your meds on time. 1 week after I turned prescription in still not filled. They are the same as Rite-Aid on 7th street. This pharmacy has really gone down in the last couple of years. Several times they shorted me on my refills. I wonder where these pills are since I never get them? read more

this is my first time ever writing a yelp review and i just could not stand this older lady at the cashier and her attitude. this older lady, specifically with glasses and side part, has a nasty attitude. I have been coming to this rite aid since i can remember, and the same lady will not greet a person nor will be willing to talk at all ( couldn't even tell me my total) i am not entitled to anything but if you're gonna work somewhere at least work somewhere where you enjoy the environment. this is not the first occurrence, she just has horrible customer service. don't get me wrong, i have had a great experiences with other employees but this lady ruins everything and their reputation. read more

This store is a joke. I scheduled appointments for both of my daughters to get their covid vaccinations a week ago. My husband took the day off in order to help me with them. We arrive early for our appointments with everything required, and we are told that they are out of the vaccine for children. That they "should" have called us, but didn't. Seriously? My husband is out a day of pay for absolutely nothing. Just so this incompetent pharmacy could waste our time. read more

This is specifically for the Pharmacy. Any and every time I call and or go to pick up an order I get rude people. They have this attitude as if you are a bother to them. They take sooo long to assist you in drive thru as well. I usually love Rite-Aid and pick it over most pharmacies but this location is horrible. read more

Every time I come here, the cashiers just socialize with eachother and the lines are always out the door. I was getting ice cream today for instance, and a employee was buying ice cream. They spent 10 min talking about their security guard. Just chatting away while there was a long line. My time is valuable and I don't appreciate people wasting my time. read more

BIG shout out to MAYRA, who spent the time to show me products, coupons and discounts on stuff I really needed. No one ever takes the time like she did to help out this mama! THANK YOU read more

I had a unpleasant experience in ice cream dept the young girl with eye glasses and a pink head band that assist me today at 6:50pm was very sloppy. I asked for.a cone with double scoop and she served it in a cup. I told her I asked for a cone she just smear the ice cream from the cup over to the cone. And gave it to me all smeared. I asked her for a Vanilla cone she said there is no Vanilla read the labels. We only have what the labels say. read more

Very dissatisfied with their pharmacy! Picking up a prescription on time at this pharmacy is rare, it takes for ever with several wasted trips to get told it's not ready! read more

Pharmacy hours are not posted. Pharmacy doesn't open till 10:00am on Sunday. Pharmacy is slow in general. Had to go back at 10 because hours are not posted and got there right at ten and told my prescription won't be ready till noon. Ridiculous. I had a hospital prescription, so they don't call them in. So hopefully on my third visit today it will be ready for pick-up. Pain medicine to help me pass a kidney stone. read more

This is the best Rite aid. They only get 4 stars because they never have enough pharmacy staff. It takes a long time to get your meds filled. And when picking up, the line moves really slow. read more

Rite Aid - Remodeled store looks nice - Drugstores Near Me - Victorville, California

By far the worse Rite- Aid I've been to. The wait time for picking up medications is ever rarely less than 30 minutes. Both drive thru and in store. And the staff is not nice! I waited 1 hour in the drive thru! read more

How many employees does it take it your next in line to buy 1 Gatorade. I'm not ghetto so dont open till purchased....then a 4th employee walks up but only 1 who is now being taught to do returns one at a time???OPEN ANOTHER REGESTER ONE OF YOU OTHER 3 EMPLOYEES. That's usually how it works? Seriously 4 young ladies just apologetic but not helping anyone? WTF over the drive through at Jack in box it is as I cant stand on my feet long and stood NEXT for 10 min. Watching the new employee learns to return 10 or so items ??? Not learning well obviously just kept messing it up and the other like I said just keep apologizing. OPEN ANOTHER REGISTER AND CLEAR THE LINE BEHIND ME HELLO..... read more

Terrible. Dirty. And poorly managed. Previous manager seemed pre occupied with scoring with staff and customers opposed to cleaning and scheduling repairs to the store read more

I've been on hold on the phone for 20 minutes now. Horrible customer Service. All I wanted to call for my medication. I would not recommend calling this rite aid read more

Staff isn't friendly at all. Especially the younger Hispanic woman who seems to be a manager. If you hate your job, or just hate dealing with customers, find a different job. read more

The store is clean. The customer service has been below par every visit. My recent visit involved a cashier who was sneezing, wiping her nose on her hands, coughing and still being allowed to touch people's items and work a register with no sanitizer in sight. Send her to the pharmacy and send her home! read more

This is one of the nicest Rite Aid stores I've been in. The aisles are designed very shopper friendly. The store is clean and easy to find what you're looking for. read more

This is my regular rite aid. They handle most of my prescriptions. I like that it's local and they have great Ice cream.The prices ain't so bad either. read more

Rite Aid - Drugstores Near Me - Victorville, California

i was just there and the staff was so rude!!! i dropped my prescription around 12pm the lady at the drop off said it would be ready at 3pm i go there to pick it up at 5:20pm they say its not ready ! ooh and before that the cashier lady is taking other people i am just waiting in line , so why is there a line for??? all she said they been waiting ! i told her i been waiting for my prescription for hours too this was not fair !!it was only one order of pills and they took almost 6 hours seriously these people are awfully ridiculous they give priority to the people getting vaccinated and they would not care about other peoples prescription !!!! and btw they didnt even apologized for the delay of my one and only order ! so rude don't even go there people!! Don't even waste your time here go to cvs read more

This Pharmacy used to be great with only having to wait 20 minutes for new prescriptions to be filled, now they tell 1hr minimum. Refills are never ready doesn't matter how much time I give them. Today I went to drop off only a prescription not pick up and was told I had to wait to see the pharmacist and they could not take the prescription. I asked how long to see the pharmacist and was told they don't know they might be giving shots first. My family spends a lot of money at this store I'm going to have to rethink ever going back. read more

If there is more than 4 people in the store, expect to wait for 5 minutes in line. The store is very close to where I live, so I have been there multiple times. There is never more than 1 person working a register at a time, even when lines get long. If they call over the speaker system for another person to open a register, another person will not show up. They have most everything you'd expect from a rite aid, but the customer service is the worst I've seen from any other Rite Aid. read more

Waited over 30 min to exchange a propane tank I dont understand why they dont hire more people, they said only 2 people were on shift.

The customer service here is definitely lacking. Especially the lady with the pink hair. Please do us a favor and find a different job.

Horrible service! Was at the register, cashier was socialize the entire time with coworkers and did not even bag up my purchase. I'll never come back. read more

The pharmacy staff is very friendly and helpful. A real pleasure to work with. The store staff on the other hand are not exactly helpful. If you do find someone working other than the one or two at the register, they don't normally know where to find the things you ask for so they just send you in a random direction and hope for the best. Very disappointing. read more