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    7-Eleven

    2.3 (4 reviews)
    Open • Open 24 hours

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    6 years ago

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    Perks Coffee House - Seattle Freeze

    Perks Coffee House

    4.0(221 reviews)
    3.2 mi
    •$

    This review has been in the drafts, I'm sorry! Our food was…read moreyummy and our drinks were even better. Both paninis were toasted to perfection and deliciously cheesy. I chose I believe a psl style freeze this day, which I remember really hit that ~basic b, early fall, pumpkin spice everything spot that I wanted it to lol. The seating area was nice and perfect for when it's not too hot. Perks is a staple for this town, and it deserves its continued success

    The only issue I had was the customer service. I came here Saturday the 23rd around 3:00-3:30 PM…read morewith 2 friends. The girl at the counter was on the phone before taking our order. She saw us walk in, and it took about 5 minutes before she acknowledged us and said she'd be with us. We honestly didn't mind waiting at first, but while standing there we could hear her personal conversation on the phone. At first we thought it was work related or maybe she was taking an order, but she was actually giving someone directions on how to post photos on her damn IG .SMH. When she finally took our order, one of my friends asked questions about the drink she wanted, and the employee was pretty short with her answers. My friend ended up getting what seemed like strawberry milk instead of the coffee drink with strawberry foam/syrup she expected, so unfortunately her drink was kind of a mess. Me and my other friend got the Seattle Freeze, and that was actually really good super delicious. We sat down and about 10minutes later she went right back on the phone. Another customer came in a couple with their kid and this time she clearly saw them walk in. The customers stood there waiting and looking at her, but she still didn't acknowledge them. Then she says whoever she was talking to on the phone..." Oh...customers just walked in" when the customers had literally been standing there already watching her. This is unprofessional ..customers were not a priority at all. The wait itself wasn't the issue, it was more the fact that she didn't seem to care.

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    Perks Coffee House - Board games and a tv show

    Board games and a tv show

    Perks Coffee House - Adorable and comfortable outdoor patio!

    Adorable and comfortable outdoor patio!

    Perks Coffee House - Open seating area.

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    Open seating area.

    Bad Ass Coffee - Register and menu

    Bad Ass Coffee

    4.2(233 reviews)
    6.6 mi
    •$$

    Love this place - supporting businesses like this helps strengthen our local community, and that's…read moresomething I can get behind. Great people, everything has been great, and definitely worth checking out.

    It was my first time coming here and it will be my last, what a dissapointment. I do not give bad…read morereviews lightly let me just say that. I drove 45 minutes to get here to try it out. Placed my order online, I am a very anxious person so knowing before hand made it easier for me, so I loved they had that option, when I get there, walked over to the pick up area, and the worker just says "we are out of the cheese sandwich" no greeting, no apology for the inconvenience, nothing else, so I just stood there, and I asked "ok can I substitute it for anything else?" She says I can get 2 breakfast sandwiches to compensate the price, ok I pick my options and wait, at this point everything was ok, I did think the customer service was definitely not there but I dont like judging based on a first time. I get my sandwiches and go to my car, the coffee was pretty good, I am going to be honest, I got the iced coffee with coconut and maccadamia, so since I drove 45 minutes, I decided to placed another order of the same coffee because I had almost finished it, placed the mobile order, and walked in to wait in the tables with the AC, email said my order would be ready in 15 minutes, theres literally no one there, So I wait the 15 minutes and nothing, so I walked to the pick up area so they can see me because at this point I notice theres literally no one in the front, so Im thinking they probably forgot about my order, I go over to the counter, to kind of peek to see of theres anyone I can get their attention, when I notice a coffee just sitting there, I go over to check and it is my order, no one told me it was ready, they saw me sitting there waiting and at no point did anyone say "oh your coffee is actually ready" this is my first time, I dont know their dinamics, usually in any coffee place they call your order or name to let you know its ready, but nothing, so Im just waiting there, I dont know how long the coffee has been there, It was a huge dissapointment. I was actually so excited to try it, I mean I drove 45 minutes to get here, I was very surprised with the type of service at this establishment, the drinks might be ok, but unfortunately this experience would not make me come back here and rather take my business elsewhere. I have never experienced this type of awful customer service anywhere. And this is the reason for my negative review.

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    Bad Ass Coffee - Coconut and Macadamia Nut Latte 50% sweet and delicious!

    Coconut and Macadamia Nut Latte 50% sweet and delicious!

    Bad Ass Coffee - Macaroon coffee

    Macaroon coffee

    Bad Ass Coffee

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    7-Eleven - convenience - Updated October 2026

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