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    Rite Aid

    1.0 (1 review)

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    3 years ago

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    Audrey B.

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    Ask the Community - Rite Aid

    Kinney Drugs

    Kinney Drugs

    3.3(7 reviews)
    0.8 mi

    I was concerned when our local Rite Aid closed and everyone's prescriptions got moved to Kinney…read moreDrugs. However, after a little bit of bumpiness, they have exceeded my expectations. A lot of the familiar staff from the other place now work there as well as many other nice folks. The store is large, clean and has good hours (though always check the hours of the pharmacy, they are different from the store). I have always received not just courteous but above-and-beyond service from everyone working at the pharmacy. They have an app that functions. They have an annoying AI chatbot that also used to answer the phones but when people complained, they listened and now we've only got the chatbot to reckon with. Other things I like - being able to buy local postcards OF MY TOWN for reasonable prices - good selection of seasonal and sale items - blood pressure machine - clean restrooms - drive thru pharmacy options available I've given feedback on my Kinney experience over email and gotten friendly replies from an actual person who works for Kinney. We are lucky to have them in our town.

    I had such a wonderful experience at Kinney Drugs in Randolph, Vermont, and especially want to…read morerecognize James for his exceptional kindness and customer service. I was sick and in quite a bit of pain on a Sunday and went through the drive-through close to closing time to pick up a prescription. I also needed a couple of over-the-counter medications, and James actually went into the store and got them for me so I wouldn't have to come inside. Even though it was near closing, he never made me feel rushed or like I was inconveniencing him. He was incredibly friendly, patient, and genuinely caring at a time when I really wasn't feeling well. That kind of customer service makes such a difference. James went above and beyond, and Kinney Drugs is very fortunate to have an employee like him. Thank you, James, for making a difficult evening a little easier!

    Rite Aid - drugstores - Updated September 2026

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