I recently had wrist surgery and my doctor sent a digital prescription for Percocet to Salem…read morePharmacy for post-operative pain management. When I arrived around 6pm to pick it up, I was told they did not have the medication in stock. The frustrating part wasn't just the inventory issue -- it was that no one contacted me or my doctor in advance to let us know. By the time I found out, my surgeon's office was already closed for the day. Because the prescription was sent electronically, I was told it couldn't simply be transferred to another pharmacy. For something as critical as post-surgical pain management, proactive communication is essential. Being surprised at closing time left me scrambling and concerned about managing pain once my nerve block wears off. I understand that supply issues can happen, but better communication could have prevented a very stressful situation.

This pharmacist (Paul) is a crook. When I went to pick up my wife's prescription, I was told (by…read morePaul ) he couldn't get the medication from any of his wholesalers. As an alternative, he told me he could obtain "the powder" and he could compound it but he would have to charge me $300. I reached out to the doctor who immediately transferred the prescription to another pharmacy. The new pharmacy immediately filled it. I looked into the old pharmacist, and apparently I'm not the only person he's done this to.

Jack at Hunold went out of his way to help me identify & find a particular type & size of medical…read moresupply we needed for a minor emergency. He let he send him a photo, researched it right away, and offered to get it for me quickly - faster than a big company. He was very nice and stayed on top of the situation. As a caregiver, I appreciate his kindness and dedication to doing what he could to take care of us. We will be back!

Hunold Pharmacy is an EXCELLENT small store that provides service you'll never find at a big box…read moredrugstore. Recently, a kind and helpful pharmacist stayed open an extra half hour while I waited for a call from my mother's doctor. Long story, but he solved a difficult problem for me, and we were able to get my aging mother an urgently needed prescription before the weekend. To say he went the extra mile would be an understatement. THANK YOU, JACK. And THANK YOU, HUNOLD!

I've had multiple interactions with Esther at this Stop & Shop pharmacy, and each one has been…read moreconsistently rude, dismissive, and lacking basic empathy. Her tone is sharp, her communication feels hostile, and there is no attempt to be helpful or understanding. Pharmacies are places where people are often dealing with health concerns, stress, or vulnerability. Being met with nastiness and insensitivity in that setting is not just unpleasant , it's alarming. Professionalism and compassion should be non-negotiable when you're working with medication and patient care, and unfortunately that has not been my experience here. I truly hope management addresses this, because no one should feel spoken down to or disrespected when accessing their medicine.

This pharmacy is the greatest! Jason and the other pharmacists and the staff could not be more…read morehelpful or friendly. They are willing and able to answer all my questions. Not least of all, they always get everything right, including my request for a regular (not safety) cap. It is a dramatic improvement over the chain pharmacy that I switched from. I am at high risk for a serious allergic reaction from the COVID vaccine, but decided to get it anyway. The pharmacist who administered the shot could not have been more solicitous and reassuring. She monitored me for ten minutes longer than the usual time. The convenience of being able to shop for prescription and OTC drugs in the same place has been very important to us during the pandemic - my husband and I are of a certain age.

Miscounted my prescription drugs. They were a schedule 4 drug. Pretty sure someone stole my pills…read moreon their end.

Simply the best Pharmacy around. Always treat us like family, and are always warm and friendly…read more Much love - JGD.

The absolute worst pharmacy and store. With Rite Aid closing, our prescriptions were moved here and…read moreit's always a headache.

Didn't let me return my product that didn't work even though he said I could!!! I am very…read moredisappointed and am not impressed.

When I first came upon this page, I thought I'd accidentally stumbled upon the wrong pharmacy. So…read moremany glowing reviews. Nothing but praise from my friends and family for Town Pharmacy. How is that my wife and I had the exact opposite experience as all these people have had? Well, when the owners of said business decide to sell it two weeks after you enroll your prescriptions. So basically, you can pretty much disregard all of the reviews up until November 2025, as they were posted under Town Pharmacy's previous family-owned front. I don't know who these new guys are, but this place is as hot of a mess as it gets. Nobody currently working here seems to have any idea what they're doing. They consistently get confused. I've called three times asking to have the same two prescriptions refilled and delivered to my home. Each time, nothing was done. In one instance, someone answered and asked me to "Call my doctor to get the ball rolling" while he worked on getting my order. Uhh...isn't that what I just called YOU to do? The venerable icing on the cake was one morning when my wife called to order her insulin. She was told it would be delivered same-day. Gets a callback a little time later: "Sorry, it's too dark out. Someone will come tomorrow." It was 4pm. My wife and I were left speechless. Until, and IF, this place gets its act together, I'd avoid this pharmacy. Already, reluctantly, in the process of moving my scrips to Walgreens.

New management sucks and also keeps you on hold. Alan ran the pharmacy like a white glove business…read moreand knew who his clients were. I used this pharmacy for years and they slipped too many times under new ownership so I will be going elsewhere.

Very nice new staff working the pharmacy in the back. I also…read morereceived my COVID and Flu shots there. TIP: Go weekdays, Chrissie is great. I think the elder grouchy guys people are complaining about in these reviews are GONE. last year I had some issues, the guy in the back was so nasty, I'm so glad I could use this pharmacy again, Its a 1 block walk for me. The new girl also knows how to use a computer really well, she knew how to find my insurance information. It was a breeze..no Issues with price, using medicaid or anything!

***BUYER BEWARE*** This pharmacy is a rip off! I went to…read morepick up a Prescription that had a 25$ copayment and they wanted to charge me $75.00 stating he isnt making enough money on drug reimbursements. He was rude nasty and told me he can charge anything he wants and to get the F out of his store

Great variety store plus pharmacy T, hardware. Good service. Will order for you when item runs out…read moreand call you when arrives. Feed the meters!

Wide variety of items, and reasonably priced. Employees are helpful, courteous and knowledgeable.read more

Big decision when selecting a new pharmacy, but so far I have made the right choice. They respond…read morequickly to prescription requests, answer questions, and have convenient hours (although not open Sundays but that is common.) I was able to get a parking spot in front on the store on Plandome Road, but there is also a lot in the rear. I needed an OTC medicine and they had it and the price was good. Staff is very nice and knowledgeable. Grateful for this new pharmacy in town.

The most efficient kind people you'll ever encounter. I first began working with Nature's Remedy…read morein Great Neck, preferring their heartfelt personal service to the anonymity one has at a chain pharmacy. Five years later, I moved to the Bronx, and they are still superb. Skip the big names; at Nature's Remedy, you are a human being, nota birthdate and a list of prescriptions. I'll go somewhere else when I'm dead.

Chris is an amazing pharmacist. He is compassionate, kind, and goes above and beyond. And I love…read morethat they deliver whatever I need right to my door, when I'm not able to pick it up. This pharmacy is the best!

Do not go to this pharmacy! One star is too many. I give them zero. Recently discovered that,…read moresince 2016, they have overcharged my family by more than $10,000. They have used our credit cards without our permission. They have defrauded Express Scripts and Medicare. They have ignored the true co-pays and charged us exorbitant amounts. They have double billed us for medications. They have charged us for things we haven't purchased. They have charged our credit card when we were out of town or out of the country! Run, don't walk, away from this pharmacy. They are currently being investigated by the Attorney General, the District Attorney, NYS licensing bureau, and the IRS. They may seem friendly. Trust me, they are your worst enemy. If you've had similar problems, contact the Attorney General hotline at 1-800-428-9071. Believe me, they want to hear from you.