I originally felt that this pharmacy deserved 5 stars because for the past several months they have…read moregone above and beyond to go out of their way to actually help me with medication that I had trouble getting. I loved the fact that they provided delivery services too. My medication was supposed to be delivered on Monday 08/18/2025, between the hours of 9-5pm. I received a text at 4:11pm, stating the driver was stuck in traffic so delivery will be made between 6-8pm. In good faith I immediately texted the driver that the office will be closing at 5pm and to please reschedule it for Tuesday 08/19/2025, between normal business hours of 9am-5pm. I clearly made this driver aware that this was a business location. On Tuesday at 5pm, I contacted my wife to check on the delivery of my order and she said there were no deliveries made. I immediately contacted the pharmacy and I'm told it was delivered to the front desk/receptionist. My wife's office does not have a receptionist or front desk. I was sent a photograph of the party that was given my medication but not told the suite or office number it was incorrectly left. My wife explained to pharmacy staff that she has no idea who the person was in the photograph or the office she's in but it was definitely not her office. I am extremely angry and frustrated that my medication, personal, privileged and confidential information was given to a complete stranger simply because the shipping service was careless, negligent, and clearly incompetent. They obviously do not follow simply delivery instructions. It is bad enough that I have been without this medication for a while simply because there was no follow up or communication from the pharmacy with me and that I had to contact the pharmacy to find out why. I immediately contacted my physician to send a new script. But I can not ignore in good conscience that this experience has been horrible and horrendous ordeal. To be left without my medication again simply because the shipping service staff are complete and utter morons, is not right or fair. I also feel that something seriously needs to be done about releasing my personal medication along with my personal information to a complete stranger in the wrong office or building, is a serious problem that will be dealt with and investigated. So my new delivery was scheduled for Wednesday, 08/20/2025, between 9-5pm, and once again I received a text message from the shipping company at 4:33pm to let me know that the delivery driver was stuck in traffic again so my scheduled delivery between 1-5pm would now be delivered between 6-8pm, which I clearly advised will not work. I honestly do not understand why this company continually refuses to deliver this medication during normal business hours. Considering they delivered my medication to the wrong person, office or building on Tuesday, you would think that they would have bent over backwards or at least go out of their way to make sure that my medication was delivered but they certainly did not. This entire experience with this shipping company has been a nightmare. This shipping service does not care about patients needing their medications or doing what is morally and ethically right. At this time, I feel that the pharmacy was made fully aware of this ongoing issue and problem and they have adamantly refused to take any accountability or responsibility to ensure that I receive my medication in a prompt, professional or timely manner. I plan on contacting my insurance company, medical provider and New York State Department of Health Pharmacy Complaints and the division of licensing services to file a complaint about what I feel is serious gross negligence misconduct and incompetence. I am extremely concerned that due to sheer incompetence or stupidity my private, confidential and personal information was compromised because it was released to the wrong party, building or suite and the pharmacy has yet to take any affirmative action, responsibility or accountability to resolve this matter.

This place is becoming. I am becoming and they keep it righteous. I like to go there to spend the…read moredollar bill.

When my kids were sick over the weekend, this was the only pharmacy nearby that had Xofluza in…read morestock. I know the price isn't the pharmacy's fault, but oh lord, it was $100 for one small pill! While the store was clean, it took almost an hour and 20 minutes for the prescription to be ready. I'm glad they had it, but the wait time was quite long when dealing with sick children. Cuando mis hijos estuvieron enfermos el fin de semana, esta fue la única farmacia cercana que tenía Xofluza en existencia. Sé que el precio no es culpa de la farmacia, pero ¡ay Dios!, ¡fueron $100 por una sola pastilla pequeña! Aunque la tienda estaba limpia, tardaron casi una hora y 20 minutos en tener lista mi receta. Me alegró que la tuvieran, pero el tiempo de espera fue bastante largo considerando que los niños estaban enfermos.

By far the best pharmacy. Personalized service. Great staff…read moreI especially like the pharmacists.

I have been going to Salem Drugs for a couple of years now. The people have been nothing but…read moreprofessional and kind. I greatly appreciate that and would recommend Salem Drugs to anyone.

I recently had wrist surgery and my doctor sent a digital prescription for Percocet to Salem…read morePharmacy for post-operative pain management. When I arrived around 6pm to pick it up, I was told they did not have the medication in stock. The frustrating part wasn't just the inventory issue -- it was that no one contacted me or my doctor in advance to let us know. By the time I found out, my surgeon's office was already closed for the day. Because the prescription was sent electronically, I was told it couldn't simply be transferred to another pharmacy. For something as critical as post-surgical pain management, proactive communication is essential. Being surprised at closing time left me scrambling and concerned about managing pain once my nerve block wears off. I understand that supply issues can happen, but better communication could have prevented a very stressful situation.

The pharmacy is top notch the man called Marcos is a life saver. He is one of a kind. He provides…read moreincredible personal service calls you speaks to you and goes above and beyond this isn't a chain store this is mom and pop the difference is enormous I cannot say enough about the kindness and attention you get. you'll see what I mean you'll never go back to the three letter place.

I can't begin to tell you how angry I am at my health insurance for forcing me to go to CVS, when…read morethis gem of a pharmacy is right in town. Short of medications though, we come for cards, household necessities and more. I even got my eye test here, rather than deal with the DMV! When the COVIS-19 pandemic hit, we've found TP here when the supermarket was wiped out. They even have face masks behind the counter, including quality N95 masks in 10 packs. So happy Stuart's exists. Wish I could dump CVS and just come here all the time!

I have never had an experience with a pharmacy or pharmacist like this before! My mother-in-law…read morecalled me early this morning with an ailment that was very concerning. I called her doc and he said he would call in a prescription. He had her pharmacy on file Harbor Hill -and said he would call it in. Since it was July 4th, I called to see if they were open. Irene, the pharmacist picked up. She said the pharmacy was not open but they will open for emergencies and she would happily go there to fill it. She then filled the prescription and delivered it herself! I am so grateful to her and her special pharmacy who showed how they really care about their customers! I wish we had a place like this near me!

This is the most welcoming pharmacy I've ever been to. John and Mariana always greet me by name…read more They are very accommodating.

Chris is an amazing pharmacist. He is compassionate, kind, and goes above and beyond. And I love…read morethat they deliver whatever I need right to my door, when I'm not able to pick it up. This pharmacy is the best!

Do not go to this pharmacy! One star is too many. I give them zero. Recently discovered that,…read moresince 2016, they have overcharged my family by more than $10,000. They have used our credit cards without our permission. They have defrauded Express Scripts and Medicare. They have ignored the true co-pays and charged us exorbitant amounts. They have double billed us for medications. They have charged us for things we haven't purchased. They have charged our credit card when we were out of town or out of the country! Run, don't walk, away from this pharmacy. They are currently being investigated by the Attorney General, the District Attorney, NYS licensing bureau, and the IRS. They may seem friendly. Trust me, they are your worst enemy. If you've had similar problems, contact the Attorney General hotline at 1-800-428-9071. Believe me, they want to hear from you.

I went into Great Neck Chemists because My dentist prescribed a compound medication that only they…read morewould make. I was struck immediately by how incredibly nice they were - a real pharmacy - with nice people - family owned - not like these horrible chain pharmacies like CVS. I immediately transferred all my prescriptions to them. They deliver as well - I have never been happier!

This is an amazing pharmacy. Everything openly displayed perfectly and lots of cute items as well…read moreas kids gifts. Received vaccine and it was handled wonderfully. They have full Solgar line and even refrigerated Probiotics. Not busy and huge parking lot. Will be back.

Wonderful place to get your pharmacy needs/prescriptions…read more Like a small town shop- friendly, courteous, no long lines. People who care!! Highly recommend!

best pharmacy on Long Island!! many medical supplies and the workers and pharmacists are the best!!read more