Perhaps, the staff can do more warm greetings and hellos to make you feel like a valued customer, instead of just a customer. Setup and location is clean. Lines are fairly short and speedy. Great usual sales with their makeups! read more

The advertising of what qualifies for discount on the rewards plan needs to be more clearly advertised. They put stickers all over the place making it look like the products in that area are all 2 for 1 deals. Then when you get to the register not only the cashier refuses to honor it, but gets rude and acts like it is your fault and you own the problem fir their lack of clear postings. They need better training in customer service and clearer price displays. read more

Who doesn't love Rite Aid (Thrifty's) ice cream... I have a dear older friend and this was her request one night. Two healthy scoops of Pecan ice cream. When I say healthy they were really nice scoops. It brought back so many memories when I walked up to the counter... My grandmother use to always reward us with this sweet treat...memories from a bygone era. It's still one of the best places to get ice cream. read more

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Rite Aid is usually more helpful & consider. But today the rude cashier mentioned that they ran out bags to carry my items in and she didn't apologize.I understand the store ran out bags, but the cashier job is make the customer feel better not worse. Next time Im going to Walgreens read more

Every place starts with 3 stars. Customer Service: -3 stars Customer service is one of those subjective qualities that vary from person to person. But I think everyone can agree that if you don't even answer the phone during business hours, you don't really give a shit about your customers. Not only are they rude in person, they're rude remotely as well. Conclusion: Fuck this place! There are a lot of pharmacy choices in MoVal. Granted, most of them are just as bad but that doesn't give Rite-Aid a pass. I'll hold out and keep looking for something better. read more

Wonderful experience with Zack! Super sweet and patient! He made connections with every customer! read more

I switched from Costco pharmacy to Rite Aid a year ago because it was closer. What a mistake! Poor service. Desk employees are not helpful at all. I phoned in my prescription last month. When I went to pick it up by drive thru their system was broken. I went inside to the pharmacy and I was informed their computers were down. I went back the next day and they had no record of my prescription. I had to completely re-order. Today on Friday afternoon I went in for my prescription ordered on Wednesday. They said they only could fill one prescription but could not give me my diabetic continuous monitor until Monday. No explanations, no apologies. Meanwhile my monitor needed to be replaced on Saturday. I need to find a different pharmacy! read more

The girl behind that ice cream counter was wasting everyone's time tonight. Everyone literally left upset they had like 8 flavors available and none of them were in the right place. I stood in her line for 15 cause it took her 15 minutes to check out two parties in front of me. Only to find out it wasn't even cookie dough where it was supposed to be so I had to leave upset with no ice cream after waiting for her to slowly check people out. Maybe she should stock shelves read more

The staff was nice when I went. Easy check out. Some customers can be rude but I just ignore them.

They always have my prescription without the long wait. I lost my eyedrops and the pharmacy returned it to me!

If you'd like your prescriptions when promised, go elsewhere!! The front end of the store is pretty good but gets crowded. They usually have a max of 2 cashiers which results in longer wait times. Prices are expensive as expected. Rite Aid like other drug stores, are pharmacies and sell other things as a convenience because it boots profits. My best experience here was buying patio furniture on sale early on a Saturday morning. The associate helped me carry all items to the front of the store and to my car. She answered all of my questions. Aside from that, if you aren't looks nag for clearance (it's always sold out) and you don't mind lines and extreme times for filling prescriptions, then visit this rite aid. read more

The pharmacy has the worst customer service in regards to answering the phone. The staff will put you on hold and never get back to you. I tried it several times with the same results. If this is an important medical situation, I think, they're not serving the public well. read more

I have unfortunately been coming here for eight months. The same prescription every month. They never have it in stock, which means I run out two days early. They forget the pick up times, extremely rude staff. I've had it today they have lost my business read more

Friendly staff! I think customers are rude AF but they remain professional. Gentleman working there went extra mile to help out with our prescription. read more

Been coming to this Rite Aid location almost every month for over a year now and it is what it is. They serve its purpose. Fills my monthly Rx. They do what they have to do. No more, no less. No frowns from associates but no smiles either. Not friendly, not rude either. I have an impression that employees here are trying so hard to do just the minimum requirements as possible. There's no time or room for small talks. Just come in, complete your business and then leave. They will not go out of their way to help you. Who cares if you can't find what your looking for? If it's not in the aisle, they probably don't carry that item. Never mind if it's in their ad. Who cares if you have to remind them that there's a spillage on their floor. Never mind that an associate just drop a WET FLOOR sign and didn't come back to wipe the area. Have I had a choice, I would go to a different pharmacy but this location is close to home; convenience sometimes do come with a price. Oh well, like I said, this Rite Aid serve it's purpose. I really shouldn't expect extras and/or niceties anymore. Maybe I'm just asking too much, eh? read more

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Pretty clean inside. If you are looking for emergency travel sized things like ibuprofen or tooth paste, go to aisle 3. Staff courteous, friendly and quick. Plenty of parking. read more

This is for the western union kiosk...dont use it.after going thru the steps tosend money. Thesystem screwed up and didnt input the name of the receipient. Had to go back and figure out how to fix it...wasnt successful. It was all a waste of time...ended up going to walgreens... where there they have the decency to provide a chair while conducting my business....say no to riteaid western union... read more

Do not have your prescriptions filled at this location! EVERY TIME I go there for a prescription, there is some unnecessary hang-up and I end up waiting several days to over a week for the medicine to be filled. Find yourself a better pharmacy. Today was my last visit. I had to call my kid's doctor and put them on the phone with the pharmacy techs in order for an antibiotic script to be filled for a bacterial infection. THEY should be able to do that, but apparently not. On other occasions, they have been promised medicine on a specific date, and it wasn't available for pick up when promised. I will not be going to Rite Aide again. I am done with them. read more

Super snotty bitch at pharmacy counter. Seemed she thought it was her job to rudely refuse every request

I've been waiting for a few days for the restocking of your haircolor...I was told the load came in on Saturday! How long before it gets put out on the shelf...it's now Tuesday....the cashier told me probably Thursday! Maybe you need more help to restock shelves? read more

Visiting from outta town and I enjoyed coming into this clean and organized store! Found everything I needed and the staff were very pleasant and attentive! I give 5 stars to this location! read more

My prescription was on back order and Adi in the pharmacy tried to help me find it at another location. She called me back twice to give me information. Though she couldn't help me, I really appreciate her following through. Thank you Adi! read more

I came in wanting to use a 20% discount coupon on some items but the items didn't qualify, before I could even decide what to do or say next the cashier gave me another coupon that would apply off my total purchase. At first he couldn't find an applicable coupon but then another cashier stepped in and gave me her personal coupon! How kind of them!! I've never had any bad experiences here and overall the staff does a great job of trying to get their customers as many deals as possible. I love how they always look out for me and try to help me save some money! Great job guys keep it up! read more

I have to say this Rite Aid deserve five stars. I am very skeptical when going shopping anywhere due to the current pandemic situation and here I felt very safe with the social distancing and the cleanliness of the store. The employees here have great customer service and helped me right away when I needed to find an item. The store manager Christina was very helpful and pleasant. Everyone greeting and with their masks on! I I will definitely be coming back to the shop here! read more

Why. Is the pharmacy not opening at the 9:00 hour as scheduled. People should consider impacts on customers when they don't honor their own schedule. read more

Although customer service is always great, I can't help but wonder why they haven't updated the drive thru. Why isnt it like Walgreens and CVS where there's a window, a person and a pick up that fits all your medications even if they're large? Those small tubes are way outdated. It's time for a change. read more

Went in today recieved the most disrespectful woman name szukyi middle eastern gal not sure if name was spelled correctly very rude? Been going here for years never had a an issue until today never going back. I ask to be help she said you can wait. read more

I just went here for the second time to get my perscriptions done.......these guys are the best. Alana went above and beyond to help me get all the right items is amazing. I will continue to come here for all my pharmicutical needs. Thank you rite aid team and especially thank,you Alana!!! read more

Went in today to exchange a brand new item I didn't end up needing and they gave me $16 to exchange with from a $33 item that was still up for $33 in the store currently. It made no scents to me. Then the lady at the register was rude while doing my exchange. read more

To put it bluntly, poor customer service. The items are beyond overpriced. No one wants to help, despite there being very few customers in the store. This has ruined me from ever patronizing another Rite Aid in my life. I didn't have my wife's reward card, so they tell me too bad and charge me the regular price. I ask for assistance in finding an item, I get the finger point. I walk in to return items and I get attitude from the manager. So it seems that poor customer service is ingrained into framework of this store, if not the company. read more

For a business that is also a western union location, you'd think they'd have their cash registers full. I called to check ahead that I'd be able to pick up a western union transfer, I was told that I should get there before 8, which I did. I filled out the paperwork and waited only to be told they literally didn't have money in their registers. This isn't a small town, they're always busy, there's never NOT a line, how do they not keep a mere $200 accessible? Don't advertise as a western union pickup location. read more

Was in this store on August 20 in for a few house hold essentials was greeted by Michael very personable and friendly I was a bit lost but He kindly directed me through the aisles taking me straight to what I needed. Will definitely be returning to this rite aid location .I was also offered the plenty rewards card and was explained throughly by Michael great offer. read more

This right aid in Moreno Valley, on the cross streets of Ironwood and Heacock Street usually has everything that I'm looking for minus one or two items give or take. It's convenient and the closest drugstore to where I live at this point. Not too many employees working so if you're asking for assistance you may have to look around a bit for somebody to help you. Certain times of the day especially the evening, there's usually only one cashier checking out people in the line goes all the way 1/3 back of the store. I don't go to this pharmacy but they always seem to help me get into the restroom if I need help because I can't find any employees. I haven't seen many peddlers or people asking for money at the front of the store even though it's in one of the less than best neighborhoods. If you have a choice between Walgreens and Rite Aid I was suggest Walgreens, except for if you're looking for GNC products. Rite Aid carries General Nutrition Ctr. health supplements and vitamins. read more

Rite Aid - There's plenty of parking and they just remodeled this right aid, so it could be a bit confusing on locating what you need. - Drugstores Near Me - Moreno Valley, California

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to be honest with you , i only come here to buy beer. they consistently have cheap prices on beer. i dont really care if the employees smile or not, i just want to get in and out. lines are usually long but the employees do a good job of getting people in and out. read more

Do not come here to get a passport photo. I repeat do not come here. I thought they knew what they were doing since they advertised they can do passport photos. Well I wasted 9 dollars. Went to go apply for my passport today and got denied just based upon how bad my photo was (wasn't centered, wasn't the correct distance away). How can you charge 9 dollars to do something and not know what you're doing? I had to pay the passport acceptance facility to take another picture. So rite aid, if you ever somehow read this, train your employees so people don't have to waste more money on your awful passport photo service. read more

The worst pharmacy staff ever!!! For us in genuine pain to be made to feel like a drug addict is mortifying... Getting scripts is like pulling teeth! I'll never use this pharmacy for pain meds again! Compassion should be a job requirement. read more

Bad experience . Jacqui the supervisor gave me false hope twice in one visit . I asked if they had a certain item and she says "yes " looks where I already looked and then says oh no we don't have it . Hmmmm . Then I asked her for a rain check and she says "yes " again . Then walks somewhere and returns & says oh no we don't have a rain check for that . Why in the heck do you say "yes" before you even know the answer . " how about' "let me check.. read more