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Rite Aid - Ride Aide EXETER Ca.

Rite Aid

1.7(19 reviews)
3.1 mi
•$$

Unprofessional and Discriminatory Service…read more I recently had a highly unpleasant experience at Rite Aid located on Visalia road in Exeter on 7/10/24. I am prescribed a controlled substance by my doctor, a psychiatrist based in California, and they even spoke directly with the pharmacist. Despite this, the pharmacist refused to fill my prescription, citing no valid reason and instead, suggested that I take my prescription to CVS. This encounter felt discriminatory and unprofessional. The pharmacist's demeanor was dismissive and condescending, and it was evident that they were on a power trip rather than adhering to any legitimate policy. As a patient, I rely on timely access to my psychiatric medication, and being treated this way is both frustrating and unacceptable. I hope Rite Aid addresses this issue and ensures their pharmacists provide respectful and professional service to ALL patients. I'll be filling a formal complaint against Ray/ Rite Aid with the California board of Pharmacy and the DEA. I urge others to do the same. After reading previous reviews, Ray requesting customers "return/exchange" meds is a violation of both federal and state regulations. Not sure what happens with pharmacist Ray's drug refusal and take back programs, but he is clearly not a federal marshal or employee of the DEA. *Also as an update for Audrey the CS bot below, I did call rite aid immediately and requested a follow up. Shocking but, I've not heard back. *

Went In for my booster shot. Store Employees very,very unfriendly…read more Waited around while the very unfriendly Pharmacist prepared my Booster. She was as dry as a piece of burnt toast. Robotic questions. No caring in her voice or attitude. The gal who gave me my booster was so unfriendly, cut, dry, no personal skills whatsoever , these employees should be reprimanded or go work in a factory where you need zero people skills.... ...no hello from front register gal either. Just " do you know how to use our "self check out?" Hopefully, a District Manager sees this and talks with store manager. Shame on this store, there are other stores I Can do business with.

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Rite Aid - drugstores - Updated October 2026

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