I booked this hotel via Hotwire, who stated in my receipt that the hotel would choose an…read moreappropriate room for our party. When we arrived, the check-in woman said that Hotwire had allocated our room, which had a queen bed for three people, without a sofa bed. I said this wasn't appropriate for our group size, but her suggestion was that we call Hotwire and cancel the room. This just didn't make any sense. I asked if they could change our room, but she insisted this would be an upcharge of $50. Then I asked if there was a supervisor who could clear up this problem, although this woman also passed the buck to Hotwire. I assumed they must be full that night, but no, they weren't. They were just cheap, argumentative, and irrational. After haggling for way too long, the manager finally agreed to provide us a suitably-sized room, but "just this once." WTF? This was appalling customer service. I'll add that this is a dated Holiday Inn with run-down rooms and amenities, and without a working pool. (They didn't have any gluten free options at breakfast either, so why should we pay more to receive less?) Two stars for the serene view of the river, zero stars for the absolutely dreadful customer service.

The first room we were given was beyond filthy. The…read morecarpeting was disgusting, including numerous stains - didn't look like it had ever been cleaned. The furnishing and lamp shades were badly worn and/or torn and there appeared to be something smeared on the wall as you entered the room. When my husband checked at the front desk about getting another room, the clerk initially said there wasn't anything available. When my husband started got irritated and mentioned how nasty the room was with other hotel guests nearby, the clerk mysteriously was able to find another room. The second room was slightly better, but this place is WAY overpriced for the condition it's in!

This was our second favorite stay at the Red Barn Guest Ranch in New Castle Colorado. Just like our…read morefirst visit, we again experienced a beautiful stay surrounded by beauty and the tranquility that we needed. Our accommodation in the "Bridal Suite" was immaculate and so comfortable. Our hosts, Luis and Kristine, surprised us with a fresh organic breakfast every morning, along with piping hot coffee and tea. We relaxed and enjoyed walking the property and seeing the beautiful horses in their pasture. One morning wild turkeys ran past our door and I managed to get some great photos. The fall is stunning for great sunsets and aspen-glow. We will be back !

NEW OWNERSHIP We had originally reserved 4 nights at the Rio…read moreGrande B&B in Glenwood Springs, a place we stayed at for a weekend last December and just loved. Unfortunately, due to the nearby fires there was heavy smoke everywhere. The owners realized it would be unbearable to stay there and offered us a bridal suite at their recently purchased ranch which is 15 minutes away. After a few rural roads we came upon their place... OMG what a ranch! It was how one would imagine a ranch to be... white fenced sections, horses, wildlife, stables, lots of well-kept acreage with many large shady trees also many apple trees. A beautiful huge main house to one side, the bridal suite across the driveway very privately surrounded by beautiful lawns and trees with lots of shade. One of the family members took us on a tour around the 21 acres and as the ranch name suggests, they have a huge red barn along with stables, corrals, ponds, more B&B suites, just amazing! It had a perfect reception hall that opens to a vast lawn, this with a complete bar, bandstand; this is a perfect place for a wedding. The entire place was super clean and well kept. Our mornings were very relaxing... peacefully quiet but for the soothing soft breeze through the trees. Breakfast on our private patio was a treat and did I mention the delicious coffee? Luis and Kristine along with their wonderful family were so welcoming and are the warmest of hosts, one and all. We really enjoyed their company. This ranch is a perfect place for a wedding, family reunion, retreat or whatever! We look forward to coming back very soon. We loved it and you will too!

As a wedding planner I can't recommend Pete and Sammy enough! They went above and beyond with…read morelinens and lights for a wedding at Dallenbach Ranch and for another one of my bride's engagement parties! If you are looking for lighting and design for an event, hire them!

Kris and Cory have a fantastic operation going here. Open every day from 10-4, they share their…read morefarm with the public. Offering $5 portions of feed, you're able to get hands on with the animals. In addition to the Alpacas, they have two mini highland cows named Ferdinand and Daisy Mae. They also have an adorable, fluffy black cat named Leonard chauffeuring guests around the property. The gift shop was much more irresistible and enticing than I had expected. Each of us left with more than one little treasure.

What an absolutely adorable "FREE" place to visit. They have alpacas and highland cows to view,…read moreinteract with and pet to your hearts content. All of the animals are friendly, and they are especially good with very young children. Our group had a 2 year old, 3 year old and a 4 year old as well as adults. The children are able to interact with the animals and pet them without having any or fear of them getting bit or injured. There is a boutique with a wide range of products, many of the products are made from alpaca wool. You can also purchase a ziplock bag of feed for $5 to feed to the animals. The prices range from $5 and up. For the budget conscious there is a small clearance bin available. I purchased an item for 50% off from it. This business also gives you an opportunity to come and watch an alpaca give birth to their new little baby (cria) The staff here are amazing and are so very kind and gentle with their animals. We were not able to view a birth but got to meet a new baby cria who was born 2 hours before we met him.

Quick to respond, after businesses hours!!!! They couldn't help with my order but recommended…read moresomeone who could! Thank you!!!!!

I was completely blown away by the floral arrangements Wenonah put together for our wedding. The…read morebouquets and centerpieces she made were absolutely beautiful. We received so many compliments from our guests and would recommend her for any event. She was attentive and very responsive throughout our wedding planning process. On top of that her prices were very reasonable and the final product was worth every penny.

Great team to work with always at Bethel, Allyson is a star and one of the best people I have ever…read moreworked with for rentals in all my years of events. Competent, helpful, understanding of the adjustments and last minute changes that come in the events world. Reliable company and highly recommend.

We used Bethel for our wedding rentals and tent rental the day after. The ordering process was…read moreeasy--the girls in the office accommodated all my changes. Thanks Isabelle! The tent delivery staff were super kind, too. All the items were clean and in good condition. Highly recommended!

Returning campers here (June 2023, June 2024) - Why we keep coming back:…read moreFriendly staff that go the extra mile for their customers i.e. accommodating camping date change, honoring military camping rates, firewood drop off, recommendations on local hikes and places to shoot. Things that stand out about Elk Creek Campground: -So clean & well managed -Creekside camping unlike anything else, spacious sites with pull through options -Secure dog park and dog waste stations throughout -Beautiful flower arrangements and landscaping adorn the property -Fire safety throughout the campground -Wildlife alerts to campers -Location, location, location; about an hour to Aspen, an hour to Vail, 20 minutes to Glenwood Springs, 15 minutes to Harvey Gap State Park (fishing, paddle boarding, hiking). If you want a Colorado Rocky Mountian experience that feels like you're a world away but only 10 minutes from the market, we can't recommend this one of a kind retreat enough!

What a WONDERFUL little campground! Very clean and nice bathrooms! A definite *10* ! Our campsite…read morefor our 25' RV was a very nice back-in site right on Elk Creek. The manager, Logan was so nice. He helped us out with an awkward situation re a neighbor's bright light, and he handled it very diplomatically. The one thing that disappointedly me was the laundry room and its facilities. $2.50 per SMALL washer (there were 3), and $1.50 per dryer (there were 4). The room seemed dirty, the dryers seemed dirty. The whole room needs some attention and love. I don't think we'll be traveling thru Glenwood Springs again, but you never know .... if we do, we'll be sure to reserve a campsite at Elk Creek Campground!

I'm not even sure if I can recommend this place to my friends. Pricey is an understatement!…read moreI'm not going to lie, I enjoyed the food and the portion was generous but we misread the menu and thought the salad with lobster was $26, when in reality that was only the addition of lobster. The overall price was $45 for the strawberry and walnut salad with lobster. Ouch! My friend ordered a Cesar salad with lobster and it was $40. Including two sodas and one cup of clam chowder (for my friend) our bill was $120, not including tip. This was lunch, not dinner. Service was good. And the place has sitting outside, which is in the shade but it's wood benches that are very hard and uncomfortable. Again, food is not bad, but I don't think I will come back. Sorry!

Location and atmosphere was chill. Nice hang out area for a beer and conversation. Lobster Rolls…read moresounded great. We have Lobster Tolls in Boston, Camden, San Fran, etc. so now it was time to try Basalt. Our mistake. It was a Lobster Salad Roll as it turned out. I don't recommend any rolls from here if you are looking for chunks of lobster to eat.