Great service and fantastic prices. We have been customers…read morehere for many years. They have built 3 computers for us and we bought 3 laptops from Gizmos. Very highly recommended.

Fantastic service by super friendly staff. Quick turnaround (1 day) to rebuild my PC. Fiar pricing…read moreand great advice. It's my new go-to place. Rob

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

Consistent good service at very reasonable prices…read more My 2009 Macbook Pro is a smoking fast reliable machine, thanks in part to the good people at EB Computers. It has a new solid state drive, a good battery, and a few hardware repairs. Thank you EB! Why am I so keen? Because a new comparable computer would cost me between $1000-$1500. I can do some of this stuff myself, so I can assess whether I'm getting a fair deal on parts and service. I have bought parts, computers, hard drives and had my machine in for service when it was too fiddly and I was too busy. I trust them to do a good job at a good price.

Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and…read morecleaned up old programs. Fast service ,reasonable cost. Will use again

Great computer store . we are luck to have a big box computer store in our area . it gives us top…read moreend products at competitive pricing when we need or want . purchased a few components yesterday . 1 item was a black arctic liquid freezer pro 3 420 mm aio, something I couldnt order from anywhere in canada. they where willing to open some fans to see if they had the magnet connectors i needed . they also work hard to insure fair prices and stock on graphics cards. i had tried to buy a 5080 to hold me over while waiting on my 5090 back order when stock on all these cards was none existent at release and was told only 1 card per customer . its a bit disappointing on my end but in the long run I have decided it was the fair and right thing to do to try and get everyone a card

In 2021 when being in hospital was a bad time to have a broken laptop - I cannot use the phone so…read morethey are always a need but so much more then - we got excellent service as far as 3 machines that met my needs from Mannfred. I picked one and when it needed servicing some time later that was speedy too. I replaced it on Friday after making a trip to the store on Tuesday but a tight timeline for the person with me meant I had to ask for specs yet again despite wanting to get it done or linger drooling at all the technology. Still the quotes arrived and I now have a bouncing baby laptop. It is for me an actual need and one I had had bad experiences at Best Buy = so bad even they admit it but while I do not have much money where you spend it is a form of power. The service at Memory Express is great and what they don't have they can usually get. Sales cycles came up last time them not knowing how lucky they were to be spared a long list of things I got for much less than they typically ever cost by understanding this There's really nothing to complain about and when I worked in games and was training people I would say unhappy players review much more than happy ones . I couldn't control that or how that made my teams feel even though I would find the good things they were doing as part of their reviews but I can control it for this. Going somewhere else would be on the silly side as I have high but reasonable expectations and am a control freak when it comes to tech as I do need a working laptop all of the time. To have that respected and understood and with quick service as well is not typical despite the cost of the items I have bought other places. I would add a photo of my beloved most recent laptop but the one it replaced or the dog might get jealous. While other places that sell computers may have more visible product and razzle dazzle ultimately if that's all you want online has that but at some point tech could fail you or need an upgrade and that's when the level of service of Memory Express comes in handy ,. Give them a try, Noticing some people who have never shopped there have all the same reviewed it. Good of them to say as much I guess, Happy repeat customer in a category of retail I have high but reasonable expectations and they have so far exceeded them . Service often seems to be out of fashion but not at Memory Express. ( Yikes I sound like an advertisement )

Tried to return a months-old computer charger I bought at ReStart that was malfunctioning. Was then…read moreinformed that Restart only covers repairs for 15 days. In future I will shop at an retailer with a better return policy.

I've been going to Restart from the time they moved to Yates St, around 2018 or so.... That should…read moresay everything about their service, etc. To add... Robin is a genius with computers--he keeps my MacBook alive & working smoothly (it's 100 years old in computer years) and they're always ready to help--on the phone, on email, in person. Yes it can be expensive, but Apple products are expensive because they're so good--and repairs need the best technicians. I wouldn't go anywhere else.

I needed a lightning to 3.2mm connection so I could use my wired ear buds. They quoted me a price…read morethat was almost half the comparable product at London Drugs and Crappy Tire...Great service. Good products. Good prices...

Took my iPad in twice but problem is persistent, need to have it replaced under warrantyread more

I purchased a refurbished laptop about 5 years ago from Tesseract and it served me well but it was…read moretime for an upgrade. The owner (Gary) and his staff were REALLY knowledgeable about all their products and had a great selection. I purchased the prefect laptop for my needs and the cost was lower than I expected. Tesseract stands behind everything they sell and is better than your big box stores, They service everything right there and they sure know their stuff . I highly recommend Tesseract and the fact that they are locally owned gets my vote!! Check them out .

My Toshiba laptop pulled a 'slow one' on me. After a reboot, Windows 8.1 failed to start. After…read morehours of looking for solutions on the 'net (not enough drive space to Refresh), I took it into Tesseract and Gary diagnosed the problem immediately as a failing hard drive and suggested installing my laptop's hard drive in an external case and transferring all of my folders to another computer while the drive was still (somewhat) working, thereby saving a number of files that I hadn't backed up yet. Gary removed the drive from my laptop, installed it in a new external case, tested it and all was good. Saved everything! Thanks a million Gary! Cost? $25 + tax. While in the store I overheard Gary detailing the features of a refurbished Lenovo laptop that came with Windows 10 Pro, 8GB RAM and other features all at a great price (it compared more than favorably with other units offered by computer sellers in Victoria). I bought one. Comes with a 1 year warranty. It's been 3 weeks and I'm very pleased with this machine (Lenovo T540P). I chose Tesseract because I've been impressed with Gary's contributions to Tech Talk on CFAX radio in addition to recommendations from a friend who has had good experiences with this company.

I came to purchase an item using the Fairstone installment plan and ended up waiting over 30…read moreminutes just to pay. The advisor who first helped me was kind, but managers seemed unsure how to process the payment. One manager (Sean) admitted he didn't know how to proceed and never returned with a solution. Later, another manager (Cole) addressed me in a dismissive way, as if the delay was my fault, without any apology. For a large store, it's disappointing that only one person knows how to handle this process and that customer concerns aren't taken seriously. As a loyal customer, I left feeling undervalued and very disappointed in the professionalism shown.

They have a total of 4 DVDs in the whole store, and none of the one advertised, even though the…read morewebsite says it's in stock. Lots of (uselessly idle) staff, though.