We have used Berger & our agent Ellen Senft for many years…read more Usually things go well. Mind you Ellen didnt do much... I would find the places I wanted online & email her to book them for me. This year was very poor. We arrived & there were issues with locks not working & more importantly the AC in the unit was broken. I understand things can happen but come to find out Ellen knew about this a day or 2 before. She had ample time to call us & let us know & we could have cancelled. Instead, we went & picked up keys, nobody mentioned the AC issue, & 5 min later when we arrived at the house & I called her she said she knew. We went back & forth trying to find a solution & basically she said we can go home. She was quite rude while I was asking for help finding a solution. The few other units she offered werent as nice & werent in the area we have booked with her for 10+ years. Finally after speaking to her supervisor I got them to bring over 2 window AC units & we were OK. Nobody ever called to apologize or make sure things were going well. The whole thing was just handled very unprofessional & I wouldnt recommend Ellen Senft & we will take our yearly family business elsewhere.

Cindy Balles has taken care of us for years with summer rentals. Attentive and effective!read more

We have been working with Trish Spengler for about 15 years. She is very patient (I'm usually…read morepretty fussy about rentals) and always works hard to fund us the best rental option!!!

This was, without question, the worst vacation rental experience I've ever had…read more We rented 1122 Ocean Drive, Apt. 4 expecting a relaxing beach vacation. Instead, we arrived to find a leaking ceiling. Based on our experience and the communications we received during our stay, it was clear that the owner was already aware of the issue before we arrived, yet the property was still rented to us. We dealt with repeated disruptions, poor communication, and missed repair appointments after spending valuable vacation time waiting for contractors who never showed up. Rather than allowing us to enjoy the vacation we had paid for, the owner offered to charge us only for the days we had already stayed and have us leave early, cutting our vacation short. We didn't spend months planning and paying for a family vacation just to be told to go home. The owner ultimately confirmed that the ceiling was safe, there was no emergency, and that the repair could wait until after we checked out. Despite that, the owner entered the property during our stay. If there was no emergency and the repair could wait, our privacy should have been respected for the remainder of our vacation. To make matters worse, this wasn't our first disappointing experience. During our stay last year, we were without air conditioning for three days. After two years of major issues, we've lost all confidence in Berger Realty's ability to provide the vacation experience they advertise. The compensation offered did not come close to reflecting the inconvenience and disruption we experienced. We will never rent another property managed by Berger Realty, and I cannot recommend them to anyone looking for a relaxing, worry-free vacation.

Jon and Pete were truly a pleasure to work with. Of course due to COVID our wedding like many…read moreothers were pushed a year out. They were extremely flexible in moving it out and making everything work for us. Once the time finally came they made sure to capture every moment the way we wanted. They worked closely with us to determine what our priorities were and quickly adapted to our large and complex families. Not only are they extremely talented but also very professional and two genuinely nice people to spend the most important day of our lives with. We received our pictures back super fast too and could not be more pleased with how they turned out. Highly recommend you to trust in them for your special day.

There are not enough words to describe how incredible Jon and Pete are, from their AMAZING…read morepersonalities to their expertise. We met Jon and Pete, and instantly felt "at home". They both have very warm yet professional personalities that make you feel very comfortable during their shoots. I can't say I am surprised with how great our engagement and wedding photos came out because you can clearly see what they produce! It's no fluke! You can suggest a photo idea, but I guarantee it has already been covered! But even so, during the shoot they always stop and ask your opinion and if you have any specific ideas (which is beyond courteous). I can't even begin to explain HOW smooth our wedding day went. You will never find another pair of photographers more organized and on TOP of literally everything! We never felt rushed, and we were NEVER behind on time. Jon and Pete did a fabulous job keeping me (Sam) calm the whole time and reassuring me (Nick) that everything was going wonderfully, always with a smile on their faces! Jon and Pete were loved by our entire guest list! We got endless complements with how professional, friendly and amazing they were! They're truly the best photographers you could book for ANY shoot! -Sam&Nick

We initially signed up for property alerts in mid-January. Though I wouldn't describe it as an…read moreactive search, we were monitoring the listings that were sent to us. In mid-April, we came upon a property of interest and I finally picked up the phone and called Jennifer Dwyer. It didn't take long for me to realize that the person on the other end of the line felt more like a friend than an agent. From that initial phone call...through the modified searches...to our June closing (and beyond), Jen always managed to make us feel like her top priority. More times than I can count, Jen went above and beyond for us. Whether it was setting up inspections; meeting with a contractor to get a bid; securing our first packages that arrived ahead of schedule (and before closing)...the list goes on and on. With the two questions she often asked me - "How can I help?" and "What can I take off your plate?" - Jen not only made the entire process smooth, but often, pleasant. After her most recent help, I sent her this text: "Boy Jen...did I ever make the BEST decision of my life asking you to help me find a house! You have been a godsend over and over! Thank you!! Soooooo grateful for you!!" Needless to say, I highly recommend Jennifer Dwyer to anyone looking to purchase a home in Ocean City, NJ!

EDIT: After contacting our realtor again and a manager for the unit, it is being resolved…read more Staying currently at 1401 Beaches condominiums. The ONLY GOOD THING about this location is it is less than 20 feet to the boardwalk. Great location. No wonder why the contract has a clause "tenant assumes the units condition sight unseen". The place was far from clean. Sand everywhere. Black tub, and furniture stains. Had to clean the whole thing. Sign in the unit stated to contact the realtor if it is not in order. So I did. He said he would contact the owners and get back to me. 4 DAYS AGO. Also advertised WiFi. The WiFi is centrally located and NOT per unit. My brand new iPhone and my Xbox could not connect and stated the issue is with the router. Please remove WiFi from the listing as it only works OUTSIDE OF MY ROOM IN THE HALLWAY. The pictures in the listing hide all the dirt and dinginess of this unit. The keys we were given to get into the unit after hours did not work and we got locked out and had to wait for someone else living there to let us in. We were not given a parking permit for the numbered spot so I hope our car doesn't get towed. We booked this from June 1-8 and will be leaving a few days early because of the mess of this condo. The whole thing is in dire need of a renovation. Our specific realtor was of zero help and the "owner" of the unit pretty much told us to pound sand. Stay far away from this condo complex and do not use this Berkshire office on 34th.

I want to recommend rental agent, Renee Ramos. We have worked with her for eight seasons, and she…read morehas always provided the best customer service. This year we had an emergency on day one and we called Renee after hours on a Saturday evening. Renee and her work associate Becky resolved our issue. My husband and I were extremely grateful. She is an asset to Fox real estate in Ocean City New Jersey.

Our first time working with Matt Galownia and his team at Berger. They found us the property to…read moreaccommodate our needs. We had a great experience. Booking, Check In and Check out all were easy. Any questions or issues we had were addressed immediately. Highly recommended agent/agency to work with. Thank you for making our stay in OCNJ stress free. Bronstein Family

This was, without question, the worst vacation rental experience I've ever had…read more We paid nearly **five thousand dollars **for one week at 1122 Ocean Drive, Apt. 4, expecting a relaxing beach vacation. Instead, we walked into a property with a ceiling leak that, according to what we were told during our stay, both the owner and Berger Realty were already aware of before we arrived. Knowing there was an unresolved roof leak and still renting the property to guests is completely unacceptable. From the moment we checked in, our vacation was overshadowed by stress, uncertainty, and constant disruptions. We spent valuable vacation time waiting for contractors who never showed up, dealt with poor communication, and had our vacation repeatedly interrupted. Rather than allowing us to enjoy the vacation we had planned and paid for, one option offered by the owner was to charge us only for the days we had stayed and have us leave early, effectively telling us to cut our vacation short and go home. The owner later confirmed that the ceiling was safe, there was no emergency, and the repair could wait until after we checked out. Despite that, the owner entered the property during our stay. If the repair could wait, our privacy should have been respected. The problems didn't stop there. The mattresses were among the most uncomfortable we've ever slept on, several of the TVs didn't work properly, and although beach tags were not included under the rental terms, it was yet another added expense on top of an already disappointing experience. For a property that rents for nearly $5,000 a week, it was in disappointing condition. Based on our experience, it did not appear to have been maintained to the standard we expected for the price we paid. This wasn't our first bad experience with Berger Realty. During our stay last year, we were without air conditioning for three days. After two consecutive years of major problems, we've completely lost confidence in both the owner and Berger Realty. The compensation offered did not come close to reflecting the inconvenience and disruption we experienced. We will never rent another property managed by Berger Realty and cannot recommend them to anyone looking for a relaxing, worry-free vacation.