We rented a home for a week through Premier Homes, and found their staff professional and easy to…read morework with. Home was as described, and our security deposit was returned promptly.

From the owner: Sales & Rentals of Residential Propertiesread more

I rarely leave negative reviews, but my experience with Long & Foster's rental at 65 W 8th Street…read morein Avalon was so bad I feel compelled to share. My family rented the property for a week in August, and it was not at all what we expected. When we arrived, the house was NOT rental-ready. It was filthy. Surfaces were dirty, towels were left in the washer (we had to wash them ourselves), and there were broken items, including a glass in the dishwasher that caused my grandmother to cut her finger. My mom stepped on someone else's contact lens (none of us where contacts) We were promised a cleaning crew would come, but they never did. Beyond cleanliness issues, there were also safety hazards. Several broken boards on the deck weren't fixed until a few days into our stay, which was a risk for our children and elderly relative. The furniture was damaged in multiple rooms, and pillows were either stained or missing entirely. Long & Foster did send new pillows, but this should've been handled before we arrived. On top of that, the owner's personal items filled the closets and cabinets, so we had nowhere to unpack or store our belongings. This added to the overall feeling that the property wasn't properly prepared for renters. While we appreciated the bottle of wine and t-shirts sent as a gesture, they didn't begin to address the inconvenience and subpar conditions. We asked for a refund, but Long & Foster said they couldn't do anything because the owner wasn't responsive. I tried to dispute this as I felt it was long & Fosters responsibility but they said they couldn't do anything. It's incredibly frustrating to know that others had raised similar concerns before our stay, yet the property was still being rented without addressing the issues. This shows a lack of accountability and concern for guests' experience. While we did our best to enjoy the week, the condition of the home and the lack of meaningful response from Long & Foster made it clear that guest satisfaction is not a priority here. I strongly urge future renters to ask detailed questions and request recent photos before booking through this company.

BLACK MOLD in Merrimac condo 177 80th St unit 101. Long and Foster( Avalon) rented me a health…read morehazard condo that had visible BLACK MOLD on the wall and on both Air Condition vents. I could not keep AC on as it would spread the Black Mold more and the windows only crack open a few inches, while some did not open at all. Imagine being allergic to mold and getting headaches, congestion, and itchy eyes and L and F couldn't care less and say they will contact the owner, that's all they can do. No follow up to emails asking for reimbursement, only a careless response that owner will offer money off if I book his condo next Summer. No thank you. Not acceptable. Oh and there were ants in the kitchen cabinet and a broken beach umbrella and stains in bedding and carpet.

We rented a 3/2 condo unit for our family of 4 plus 2 friends of our teens. The unit is as…read moredescribed in the advertising, which is key because who has time to tour properties before renting. Saturday afternoon check in was relatively hassle free. An inspection sheet was included for us to fill out and return within 24 hours which I think is a great idea. We've had no issues with the unit so I can't comment on the Company's "crisis management". Ease of check out remains to be seen but we don't anticipate any problems. The company didn't provide any "above and beyond" service but I am satisfied that it provided what it bargained to provide. I will check the company's website again when searching for properties for our next visit.

334 81st St. Unit 10 Stone Harbor:…read more Found Dirty rag, bugs, toenails, rubber fragments and used cup at check in. Toilet was clogged (needs new plumbing) Lock broken - unable to turn key 1 parking spot 4 flights of stairs - hard to carry bags up and down Scary spiral stairs off balcony Loose outlets - plugs fall out of receptacles Lamps not connected to main light switches - electrical wiring needs attention Keurig coffee maker broken Trash bags, toilet paper, not provided Bedroom window blinds defective - unable to lift/lower

Thanks for stepping up for us and pressuring the owner and his agent. You did much more than most…read more Unfortunately to no avail. So the 2 car garage door has been broken for months before our arrival, Carlos, an employee of the owner, confirmed this. The owner agent, Lisa?, said a replacement was on backorder because it was a special. I call BS on that !!!! I called a local garage door company and for $3500, a new 12X7 with windows, door and opener could have been installed in 2 weeks Another former tenant, lets call her "Sally", who stayed there 3 weeks before us also said they complained about the garage door to deaf ears at F&D. They weren't happy with the response which was none. you did your best which was pretty good in advocating for us but frankly financial penalties must be put in place to protect the tenant. I paid too much for this place and wasted too much of my valuable time to get problems fixed. This owner knew for a long time of all these issues mentioned here and below. He has little incentive to fix the property to the standard he advertised. So what incentive can be put in place. "Sally" also complained about the TV's, only 2 TV's working of 5 TV's in the house. Sally got deaf ears again. Obviously several weeks after her departure we encountered the same unresolved issues. So to my complaint to F&D's, you got some partial results. Thank you for that but I still feel as though I wasted a lot of time and spent money on a substandard rental. What was promised was never delivered. The owner responded 4 days into our vacation and brought in two new ROKU TV's that Carlos really didn't know how to connect. I assisted him to get the internet connected so all 5 tv's as advertised would connect to the internet. He did not connect the cable TV service. He did not know how. I wasted enough time just helping him get the ROKU TV's to work. So at least 2 TV's still are not connected to the advertised cable service. One TV still is missing a ROKU remote. Lisa and her maintenance guy were unable to fix the shower stall. But Carlos put on a bandaid that allowed the shower door to slide as intended for two days. 2 day's later it was dragging again. The owner is CHEAP. He puts bandaids on everything rather that fixing things properly. We were having dinner on the nice back porch. However when it started raining, the skylight above the dinner table leaked significantly and we were forced inside. Really? This isn't a new problem; the roof is a mess. More bandaids. The ice maker, an easy cheap fix, was never fixed. "Sally" encountered the same issue. This is $25 on amazon. And it simply plugs in. Lite bulbs were burnt out all thru the house pretty much in every room. The kitchen didn't have any spices, sugars salt nor pepper. Never had I experienced this level of neglect. I've attached the property condition form and some photos of neglected broken items. Jake thanks for trying to get us a garage to store our stuff however, the one car garage was only partially cleaned out. It did not work out as the door was too narrow for my jet ski trailer or my utility trailer. As well, vegetation was growing over the driveway. So we did not use it. In the end it would have been inconvenient and without a key to the door, less secure. Jii requested a partial refund. I got nothing but crickets . P.S. Of the 20+ years of renting in Avalon and Stone Harbor, the worst condition rental I've ever stayed in. But thanks for responding to some of my complaints.

My Husband and I made settlement on an investment property in Wildwood, NJ…read more Jeanine Cabrera was our realtor and she was simply awesome! She was very down to earth and was extremely informative. The whole process was easy and we couldn't have done it without her! Not only do they do Real Estate but they also do Property Management, Home Repair, Rentals and Pool & Spa services. It's a total one stop shop! We had a great experience and I will refer anyone to Cabrera! Thank you Jeanine for finding us our shore property, we're in love!

From the owner: Welcome to Cabrera Coastal Real Estate, your locally owned and independent Realtors for buying and…read moreselling commercial and residential real estate, vacation rentals and property management in Cape May County, NJ with an office in Wildwood Crest servicing the 5 mile island such as North Wildwood, Wildwood, Wildwood Crest and Diamond Beach and just over the bridge in greater Cape May and Lower Township. The Cabrera Coastal Real Estate team is completely committed to your satisfaction and dedicated to providing you with a worry-free experience in purchasing or selling your next home or investment property and helping you achieve maximum rental income.

Berger Realty is the best to work with in Ocean City. The website provides clear precise info on…read moreeach unit as well as abundant photos. They make the check in and drop off process fast and easy. One year we had issues with our rental and George Cash, our realtor, went above and beyond to make the situation right.

This was, without question, the worst vacation rental experience I've ever had…read more We rented 1122 Ocean Drive, Apt. 4 expecting a relaxing beach vacation. Instead, we arrived to find a leaking ceiling. Based on our experience and the communications we received during our stay, it was clear that the owner was already aware of the issue before we arrived, yet the property was still rented to us. We dealt with repeated disruptions, poor communication, and missed repair appointments after spending valuable vacation time waiting for contractors who never showed up. Rather than allowing us to enjoy the vacation we had paid for, the owner offered to charge us only for the days we had already stayed and have us leave early, cutting our vacation short. We didn't spend months planning and paying for a family vacation just to be told to go home. The owner ultimately confirmed that the ceiling was safe, there was no emergency, and that the repair could wait until after we checked out. Despite that, the owner entered the property during our stay. If there was no emergency and the repair could wait, our privacy should have been respected for the remainder of our vacation. To make matters worse, this wasn't our first disappointing experience. During our stay last year, we were without air conditioning for three days. After two years of major issues, we've lost all confidence in Berger Realty's ability to provide the vacation experience they advertise. The compensation offered did not come close to reflecting the inconvenience and disruption we experienced. We will never rent another property managed by Berger Realty, and I cannot recommend them to anyone looking for a relaxing, worry-free vacation.

Run do not walk from this agency. We are leaving 3 days…read moreearly from our 2 week vacation. We thought perhaps the agency would work with us. The total of renting the dump is $6000 The one review btw is suspect. I don't want to give it 1 star but have to in order to post the review. The house 3211 Bayland Dr OC is truly a teardown. Everything from ratty dirty towels, filthy toaster oven, a small fire started because of the many crumbs. The grill is dirty partially works. There are no window shades on the 2 twin bdrms are flimsy don't keep the light out. There is a construction site next door. I had asked before renting what was on either side of the home and was there and would there be , no to both questions. What are we next to? A construction site. In fairness the construction did stop after the 1st day, however sitting in the back yard not appealing as we're looking at the site. And yes we saw pictures of the listing, as we all know none of this shows up in the pictures. The Powers Group offered to look into another place. What a laugh, we had unpacked 2 weeks worth of house hold items and clothing Restitution should have been offered. I called and sent a text, all have gone mia. We are 70 and 73 not going to be inconvenienced period. The owner should be ashamed. When I contacted her and sent pictures she put it back on Jennifer at Powers. When the owner Rebecca Gushue first heard about the construction she replied " I'll work with you." She too has disappeared. Shame on you. We are working with VRBO, our cc companies, and various agencies.

Terrible customer service from Alex Powers who is an agent with The Powers Group at Keller Williams…read moreJersey Shore. After our VRBO booking was confirmed we received an email directly from The Powers Group requesting more information or our booking would not be honored. I have since been told by VRBO that once they charge their fee (they did) that the host technically cannot cancel. Regardless I then received a voice mail from Alex telling me if I did not respond by 5pm they would cancel my booking. I immediately responded to the original email with the information requested. When I checked VRBO this morning my booking was gone. I tried numerous times to contact Alex to confirm the status but he has been avoiding my calls. When he finally did pick up he abruptly said he would call me back "at the end of the day" and hung up without giving me a chance to speak. I tied home again and he again picked up and said would call me at 5:30 and hung up again without letting me get a word in. Totally unprofessional and very similar a situation described in the review section of the The Powers Group, with Keller Williams Jersey Shore Facebook page.