We have been using them a few years now and have a great experience each time. I called to schedule…read moreand they were able to get someone to my house the next day. Josh was our tech and he was knowledgeable and friendly and show up earlier than expected. Great communication and customer service.

Shawn came out when my septic alarm went off and quickly diagnosed and solved the problem. Rio…read moreGrande Septic had put in a new pump last year and everything today was covered by warranty. I had a great experience.

I use Motherroad for every plumbing and HVAC question ive had since Ive owned a home. Honest work,…read morefair pricing, and impeccable customer service really tie everything together. Easy to book, punctual technicians, no wild time window of 8 hours to sit around and wait. These guys take care of their clients I forgot to mention that they take rigorous documentation of the work they did, as well as doing the job right. No shortcuts ever seen, they give honest assessments of certain situations as well. Highly recommend

Don't even bother calling for an estimate. They will not send you one back. I have called 4 times…read more Waiting almost 4 weeks to hear back. I keep getting excuses. Customer service sucks. ZERO stars Mike S Rio Rancho

When our hot water heater suddenly broke down we initially contacted a few of the bigger plumbing…read moreservices in Albuquerque. We also contacted Lowe's about buying a new water heater from them that their contractor would install. Long story short: we couldn't believe how expensive the quotes were - especially when it came to bringing everything up to code (our old water heater was installed before the latest codes, and when we purchased our home in 2016 our home inspector never mentioned any code issues with it .) One company that came out to give us a quote added an extra $1200 just to bring everything up to code. A project we expected to cost about $1500-$2000 quickly grew to nearly double that amount. In frustration I posted the job on Home Advisor one evening... and in about one minute I got a call from Rick at R&R. What impressed me right away was: he completely understood what we needed, he agreed with me that some companies were overcharging, and he said he'd come over and look at the job the next day. And he did just that. His quote was thorough and fair, and we were happy to hire him. He returned with a second plumber and they worked quickly and efficiently to deliver and install a new water heater and make sure it was up to code. It was truly a pleasure to work with R&R - we plan to use them for all our plumbing needs in the future. It's wonderful to work with a professional who not only knows what to do but also cares about tailoring the project to work for the customer. THANK YOU R&R

I'm giving them 2 stars because the salesman was very nice and polite. He was friendly with my…read morelittle ones, which I always like. But I guess they don't like getting business or something because I could not get my damned quote out of them. They came by almost 2 weeks ago, and I asked politely no fewer than 5 times to get my quote. I was told that they would get it to me ASAP, but their definition of soon is very different than mine. Especially after they already went through the trouble of writing it up! All they had to do was spend 20 seconds writing an email. I guess that's just a bridge too far for some people. I took it as an indication of dysfunction over there after my second request, but I wanted to see what they came in at so I could compare it to the other quotes I got. This whole experience with them has been pretty ridiculous.

The tech was a good worker and the companies save and grace. The office was incredibly rude and did…read morenot know about good customer service. They had no patience to wait a couple of minutes. I informed the tech to begin work that was possible outside and the office did not allow the tech. I understand that there is a schedule but the whole job is a 2 hour process and could have been started. I am not impressed with who ever is making the decisions at this company.

Easy to set an appointment and the service provider was polite and efficient. The final bill was…read moreon the low end of the quote which was very reasonable. I will definitely use them again.

I can't say enough good things about this company and about Fernando and Brian the work they did…read morewas super it was a pleasure to watch these guys wor They came out the next day to give us our estimate and we could not be more pleased with the cost and the quality of service

Best electricians in Albuquerque, in my humble opinion. I had trouble even getting other…read moreelectricians to show up, let alone do a decent job. Eco Electric not only did a great inspection, but also told me about things that didn't need to be done. Carl also called me the next day and went over his findings personally. I'll be hiring them for all my electrical work from here on out. Thank you!!

Our water heater ceased operating over the weekend. I called first thing Monday morning and…read moreCharles was at our home by the afternoon. He identified the problem and within an hour we had hot water again. Also compliment Ashley who asked for the make/model number and year of the heater to ensure Charles would be prepared with any potential parts to replace. Pleased with the prompt service and reasonable charge.

We had a leak in the water discharge pvc pipe on our furnace. The repairman came and gave us an…read moreestimate of 1 hrs work for $170. We said OK, go ahead and start. He had to go to Lowe's to get parts and returned to fix the leak. He fixed the leak and gave us a bill of $272 ??? The bill had 1.5 hrs of work because of the travel time which, of course, was not included in the original estimate. That's called bait and switch. Not a good practice for your company.

I called this business on the recommendation of a friend because my hot tub was not working. An…read moreolder electrician came out. He said the circuit breaker for the hot tub burnt out. He asked if he could use the circuit for the electric range or electric dryer to replace the hot tub breaker because he said there was damage where the old circuit breaker was located. I agreed. I was not using my refrigerated air conditioner at the time because I was running a swamp cooler. However, when I used my air conditioner it only blew out hot air. I called someone to repair it. He said my air conditioner had been disconnected. My air conditioner circuit had been disconnected and the hot tub had been connected to that circuit. I called the plumber and asked that I be reimbursed for the expense of fixing his mistake and he claimed he was retired and no longer in business.

The best does the job right the first time. Always has ways of making it right. Highly recommend…read moreRick. Helped us over many years. You can't find anyone better! So glad to find someone who knows the stuff!

My kitchen sink was clogged really bad a few weeks ago so I sent a request to multiple plumbers…read more Mario responded within minutes and was at my house first thing the next morning. The sink has been working great ever since and I was pleased with the speedy response time. I would recommend Mario to others in need of a plumber. Based on another review on here, I feel that it's worth mentioning that I didn't feel like there was a language barrier.

Contacted the business yesterday due to an urgent plumbing issue in the early afternoon, Mario…read morestated he could come in that same day. I had cancelled another plumber that was to come in later that evening because he gave me his word. An hour passed and I texted him with no response and called him twice which went straight to voicemail. He never came, as he stated, nor returned my text/call. Extremely unprofessional and from first hand experience unreliable!