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    Rio Cleaners

    4.3 (111 reviews)
    Closed Closed

    Services - Rio Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

    Rio Cleaners Sewing & Alterations Photos

    Recommended Reviews - Rio Cleaners

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    Reviews With Photos

    George T.

    The best cleaners in Glendale! 10 stars if i could. Their service is so professional on another level And they do a great job with your clothes.

    Carley F.

    I had a bit of a strange request when coming to this dry cleaner and they managed to execute my vision exactly the way I wanted it. I tried sewing these patches (10 of them) on myself and wasn't able to do it so I brought it in and they did it all for me for a great price. Staff was all extremely friendly and they all asked what the patches meant and commented on it which was very cool. I will be bringing all my dry cleaning needs here! Thank you!

    It use to be extremely soft and fluffy

    This place is horrible. I took my $200 blanket to get it dry clean since it's dry clean only and they COMPLETELY ruined it. The faux fur was destroyed-it's extremely rough and no longer fluffy. The woman there (short burgundy-ish hair) took NO RESPONSIBILITY and only said "sorry". No refund. No attempt to credit me. Nothing. Like a "sorry" is going to fix my $200 blanket. DO NOT GO HERE.

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    13 years ago

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    12 years ago

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    13 years ago

    Did a nice job on dresses and shirts. No complaints!

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    15 years ago

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    14 years ago

    They are very prompt with their service and professional. The $25 yelp coupon saved me some $$ as well.

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    13 years ago

    Business owner information

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    Joe T.

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    12 years ago

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    11 years ago

    Terrible customer service and quality of care. My clothes were ruined and i was treated poorly

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    11 years ago

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    8 years ago

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    10 years ago

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    14 years ago

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    16 years ago

    This is one of the nicest dry cleaners around. Very personable, friendly husband and wife team who really care if you're happy.

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    10 years ago

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    15 years ago

    Service was quick and friendly - Clothes were cleaned. Can't as for more. Will return.

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    14 years ago

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    8 years ago

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    13 years ago

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    13 years ago

    stoked...got a heavy knit cardigan and tweed blazer altered here for a great price and they did an amazing job, would definitely recommend

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    11 years ago

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    8 years ago

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    Page 3 of 3

    Ask the Community - Rio Cleaners

    Do you offer to steam clothes and dresses as well? If so, how much would it cost?

    Yes we do offer those services And as far as the prices, it varies on the pieces. You’re welcome to call the store directly to get the prices.

    Do you clean wool coat with fur trim?

    Hello We do clean but first we have to make sure what the instruction says, sometimes if it’s real fur it needs to be cleaned by a professional which we send out and it takes… Read more

    How much does a zipper repair on a dress cost?

    Hello It depends, for regular 12” invisible zipper costs $16. 16” is $20 and it goes up depending on the height

    Do you hem curtains?

    Hello, yes we do

    Do you offer next day hemming services on slacks? If so, how much would that be?

    Hello, Yes we do and there’s no extra charge for next day service, as far as pricing? For regular hemming it’s $12. For original hemming it will be $20.… Read more

    Do you clean ugg boots?

    Yea they do.

    Do you clean shoes?

    Hello there, yes we do all types of shoes

    Do you offer same-day service to hem a pair a pants?

    Hello there, yes we do offer same day alterations

    View All 14 Questions

    Review Highlights - Rio Cleaners

    The service was beyond welcoming, starting from the staff to the magnificent work they do.

    Mentioned in 4 reviews

    Read more highlights

    Elite Cleaners & Alterations

    Elite Cleaners & Alterations

    (308 reviews)

    $

    UPDATE: I decided to revisit my original review and add some more details since we've returned to…read morethis place again and again. They're so great! Here's the full story: We can't recommend Elite Cleaners more highly! I found their services when I was searching for a place I could trust to alter my wedding reception gown (without breaking the bank). After asking around for quotes, I decided to give Elite a call. The woman who runs the shop was incredibly helpful: after I showed her the gown, she offered me a super reasonable quote and scheduled an appointment for the following week so I could meet the alteration lady and get my measurements taken. I was a little nervous about how casual the whole process felt, especially with such an expensive dress on the line (the store very much has a local business vibe and I got a handwritten receipt), but oh my GOSH, did they deliver. The tailor absolutely nailed it and the dress fit perfectly--plus both women in the shop were so genuinely excited and it was truly a heartwarming experience. Since then, we haven't had alteration needs but definitely go back to them with our dry cleaning. If you're looking for great value and even better service, this is your stop! Oh, and the woman who runs the storefront always offers you a candy of your choice on your way out, which is the sweet thing ever :)

    I've been a loyal customer of this dry cleaner for a long time, and they continue to impress me…read more Their service is always reliable, but this recent experience deserves extra recognition. I brought in an expensive dress with a stain I thought was impossible to remove, and they worked their magic. When I picked it up, it looked flawless as if the stain was never even there. Their attention to detail and commitment to quality truly stand out. I'm so grateful for their expertise and highly recommend them to anyone looking for exceptional care for their clothing. Thank you Ebi and Najat for your hardwork & kindness always.

    Nu Way Dry Cleaners

    Nu Way Dry Cleaners

    (5 reviews)

    $

    They are perfect and very professional .My family has been going to them for a long time and now…read moreI'm also taking my clothes there they are amazing and fast . I love this place and their service,They are very professional and staffs are very friendly . And they do very nice alteration job . This is a the best place over to get good quality dry cleaned service . I'm very happy for this tru find.

    Wow this place was bad…read more Wow this place was bad. Oh, I'm sorry. Did I just repeat myself there for a second? Pardone moi. O.K., folks. This is why I like Yelp. It's good to have an online community you can go to to warn others about something really awful. I went in with a backpack (big for traveling, not for school) that I wanted cleaned because I used it to...travel... and it was disgusting at that point. I know that that's not the average thing people take to the cleaner but still...the woman with whom I had my interaction...wow. She looked at me as though I had descended from planet Wack-o when I told her what I wanted done. Just...looked at me. A blank stare. Like I had Dr. Spock ears, eyes that spewed green pus and a third breast from which I was prematurely lactating. So after speaking in declarative statements (example: I'd like to get my backpack I recently took abroad dry cleaned, please) I moved on to inquiries; they consisted of the following: Um, hello? (I'm standing behind the counter looking at her. She's standing on the opposite side just staring blankly at me and not talking.) Excuse me? (I'm waving at this point.) Do you speak English? (She nodded in the affirmative at this point.) Um...can I please get my backpack cleaned? Silence. Hello? She interjects by asking me why. I told her (again) because it was dirty. She said it didn't look dirty. I then proceeded to show her where I spilled Turkish coffee all over it on the inside. She told me to wipe it with seltzer water. I asked her if they provided the service of cleaning bags. She said they did. I asked her if they could clean mine again. She just looked at me. Stared at me. Like I was asking her to dangle the keys to her brand new Benz in front of a bunch of car-jackers and say, "Nah nee nah nee boo boo!! Betcha can't steal this!!" I couldn't understand!! What in the heck was wrong with this woman? She just continued to stare at me until she said she didn't WANT to clean it. Not she couldn't. She didn't want to. I just looked at her in a state of complete dismay. I'm glad my mother taught me control my temper. I came THIS CLOSE to just losing it right there. All I did was walk out. I've never had such a strange experience. I don't even know what to say. That was one of the most peculiar experiences I've ever had. I just had to sit in my car for a second and process it all before I went home. Wow this place was bad.

    Pristine Cleaners

    Pristine Cleaners

    (102 reviews)

    $$

    I brought in two suits and a dress shirt that had tough stains, and they came back looking brand…read morenew. The staff were friendly and professional, pricing was great.

    Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

    Rio Cleaners - sewingalterations - Updated May 2026

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