Update! Not only are they still doing a fabulous job with my alterations and dry cleaning, but now I am pleased to report that these folks are great with my shoes too. I took a pair of my favorite French Sole flats here after the insoles were worn down (and, okay I admit, smelly!). They replaced the insole completely with a leather that's very pliable, so the shoes still have the same comfort as before only with smooth leather instead of suede. Oh, and they smell great! And are now easier to clean! So, I just recently brought a 2nd pair to them and got the same great results. What a gem of a place. read more

Still using Rio as my dry cleaner for 3 years now. Still awesome. Had some alterations done recently too. Everything they do is professional and reasonable. read more

I'm rating 4 stars because I'm happy with the results of the yelp deal I bought. I bought a yelp deal and got 5 pants helm ed at a good price. They were friendly and helpful. They are a bit hard to find because you can't see their store from the road. They're behind the El Pollo Loco on Glenoaks. read more

One word can sum up the service at Rio Cleaners; EXCELLENT!!!!!!!!!!! Will never go anywhere else. read more

Totally awesome place to get your clothes dry cleaned. Always satisfied with their prices and results. If you're in the Glendale area, this is the only dry cleaner you should even consider. read more

Used a Yelp deal here - will definitely return. Had a bunch of work clothes that hadn't been cleaned in a bit ... good job, speedy, and they were able to handle a weird food spot on one of my sweaters. read more

Did a nice job on dresses and shirts. No complaints!

Friendly, helpful, "can-do", good tailor on the premises, too. Wish they had better A/C--for their sakes'. But I'm a loyalist, and they're in my neighborhood. Again, really courteous folks. read more

Terrific customer service and quality work. Friendly and nice folks. If, and only if, you are not satisfied, no problem. They will fix their mistake without reservations. read more

They are very prompt with their service and professional. The $25 yelp coupon saved me some $$ as well.

I guess Joe who responded to my post is the Owner lol. You're such an idiot...talking about sanity and etiquette, I read a yelp comment where you told a customer to go F himself. Keep up the great customer service though haha. Oh and I hope your employee, the one with the exquisite customer service skills, told you that I sent my garment to a textile analysis laboratory in Texas to get it analyzed and confirmed that your services destroyed the fabric on my top. So you will be hearing from me shortly. Just in case you weren't aware of what great customer service is...let me school you. It means the customer comes first! And when you screw up...you own up to it. Not make up excuses like your employees have done. FYI yelp is here for customer comments and reviews. So lay back and just read them. Don't attempt to redeem your service with replies. It just makes you look dumb. read more

They do a great job. I've brought in many of my Hubby's set in stains and they always get them out! I've used their alterations, seamstress service. They did a great job. I only wish they offered some coupons or took competitors coupons. read more

Terrible customer service and quality of care. My clothes were ruined and i was treated poorly

If I could give them 0 stars I would!! They are so unprofessional and disrespectful! For one they ruined one of my dresses I had dry cleaned and had to refund me for the damages. Second, when I went to pick up my husbands shirt it smelled of sweat as if it had not even been washed. When I called back to complain, Siran had the audacity to fight me and tell me to come back and pick up my other belongings because she will not provide me with service!! So rude and disrespectful!! This is not the first time they have done this to someone, my friend has also had the same problem with them. Do yourself a favor and take your dry cleaning somewhere else! read more

Horrible customer service and a very unprofessional establishment! If I could, I'd give them zero stars. They do not dry clean clothes properly but still charge their customers. Doesn't make sense, if you can't provide the service (can't get a stain out etc.), why would you charge your customer? On top of that they're very rude. I definitely won't be coming back! read more

i needed to hem my bridesmaid dress ASAP and luckily Rio is close by. they were very nice and professional. i tried on my dress with the shoes i will wear with the dress and he explained that usually for this kind of dress, it will be slightly above the ground "thats how all the celebrities do it too". i dropped it off on a monday evening, 10 min before they closed. they never complained or commented about the time. after making the adjustments, they told me it would be ready for pick up wed evening. the length was just as he had measured it, nicely done and they also did a complementary press. i wish i would have bought the yelp deal first though because $40 for a hem? ahem, thats a bit pricey. read more

This is one of the nicest dry cleaners around. Very personable, friendly husband and wife team who really care if you're happy.

I'm only writing this review because I needed to get Rio's phone number and came to their Yelp page and saw all these ridiculous people giving 1 star reviews because their stains didn't come out of whatever thing they sent in. Newsflash: not all stains can be removed, and you probably knew that going in, and you still have to pay for service, and no, you don't deserve a discount for bringing in a really stained article of clothing and then complaining about it. I've been a Rio Cleaners customer for six years now, and I have had dozens of items of all size and shape cleaned there with zero issue, always on time, never over-priced and always pressed perfectly. I have also had all my tailoring and hemming done with them - they have a nice elderly grandma type lady who does all the work and its always been perfect (including inseam hems, tailoring shirts to make them fit better, etc). I think its a family run operation, and in all the years I've been going there, its always the same familiar faces in front and in back - which to me means that its a place where people want to work, and thats a good thing. They are fairly priced, and are courteous and professional. Don't listen to these whiny crybaby 1 star reviewers. Sometimes people have crappy lives and the only way they can vent is by making someone else's day crappy too. I recommend Rio Cleaners. read more

Absolutely the best cleaners in town! The service was beyond welcoming, starting from the staff to the magnificent work they do. I took my shirt that had stains on it and other cleaners made it even worse. Rio cleaners was able to make my shirt look just as new. It's important to trust cleaners with clothes. I trust Rio cleaners with all my clothings. It difficult to find customer service that cares for your belongings. I want to thank each and everyone at Rio cleaners for their caring, nice, and welcoming service. You guys are the best. read more

Service was quick and friendly - Clothes were cleaned. Can't as for more. Will return.

Used a Yelp deal and had excellent cleaning done at a great price. Very good customer service. It was a pleasure to do business with Rio Cleaners. read more

I purchased their deal on Yelp and was able to use it to almost completely (4 dollars short) pay for four hemmed dress pants. They hemmed and ironed my pants and had them ready before the promised time read more

Quick, convenient, and reasonably priced. The $40 for $25 deal was great, as I had just come back from a 2 week road trip and had $38.98 worth of cleaning! read more

The Yelp deal lured me to this place, and I have no regrets. Everything came back looking good, though one of the more stubborn stains on my jacket was still visible. Still worth it, though. read more

Rio Cleaners is great. They take pride in doing excellent work. They even cut keys and repair shoes and handbags. It is family run, always friendly and a pleasure to go there. Gives me a real sense of community and my clothes look great. read more

I want to say how grateful I am. We truly enjoyed all of the work done by this iNCREDIBLE cleaners. They not only adjusted and fit several gowns that I needed for a friend's wedding the same week, but they also patched(read: very small holes and significant tear) the expensive suit pants of my partner so well, until nothing could be seen--HOW GIFTED is the fabulous Seamstress/Tailor and how Blessed is this business to have her! They also cleaned the suit without the horrible chemical smell, and everything was absolutely beautiful. Thank you so very much! I HIGHLY recommend this place for the QUALITY of work, and the QUICKNESS of service, and they are all really nice people, as well. Thank you again! read more

stoked...got a heavy knit cardigan and tweed blazer altered here for a great price and they did an amazing job, would definitely recommend

I have been to a few different cleaners over the past years and i can honestly say i have never found a family owned business to be more hard working and honest then the staff at Rio Cleaners.To the negative and nasty reviews----- good riddance!! Im sure they dont mind not having your business. read more

This place is flawless, I just moved to Glendale and I needed a good dry cleaners. I decided to give this place a try and it was fantastic. They provide premium quality service with competitive pricing. Definitely worth trying read more

Love these guys! Super friendly, best quality work, great customer service etc. I use them for all my regular dry cleaning but they're great at the problem jobs too. At one point, I accidentally washed a mostly white shirt with red PJ pants and the shirt came out with splotches of pink. Bleaching it wasn't an option because there were patterns of other colors on the shirt. I ran it down to Rio and they were able to remove all of the pink. On top of that, the cost was the same as dry cleaning a regular shirt with no additional fee. Such great service! Another time, I had them dry clean my sweatshirt and when I got home I realized that the zipper was broken in the process. I brought it back to Rio and they replaced the zipper free of charge with no upset or haggling whatsoever. The new zipper works better than the previous one did. These guys are the best! I wish all establishments had this level of service. read more

To their credit, I've used their services in the past year or so and it has been sufficient. However, when it comes to stain removal or truly "cleaning" an article of clothing, they are completely inept. I brought in a HUGO BOSS suit with some white stains on the lapel. When I returned a few days later, the stains were still there and they said that they were impossible to remove. When I asked what I could do, do you know what they told me? They told me to get rid of the suit and buy a new one. This was a suit that cost me over $1000 dollars and was practically brand new. In my opinion, if they are reading this review, that was a terrible thing to say to a customer. Instead of acknowledging their incompetence, they refused to accept the blame and told me to get rid of a brand new suit. Well, I searched online and found a place in Los Angeles with the best reviews for stain removal, and guess what? My suit looks brand new again!!! I won't be coming here any more - especially not after they tell a customer to throw away clothing that they weren't able to clean. TWO STARS! read more