Walked in at 9:30am and got a dirty look from the girl behind the counter as she loudly sucked on…read moreher iced coffee...? I said "good morning" and all she did was turn away from me to a work colleague and starts talking about a text she got from someone...? It's early so I ignore the little snot and keep going. After 10 minutes of looking at work out gear I head to the washroom. As I'm walking up to the gents I hear a "need a key", I look around and see 2 supervisors standing bitching about a customer. The guy looks at me again and says "yeah BUD, you need a KEY!" I respond "thanks where do I find the..." I get completely cut off as he, without looking at me says "pro shop" (clearly very annoyed)! At this point I've already decided that I will NEVER set foot in this retail outlet again. I use the washroom and return the key. As I'm walking out I say to said Snot "have a good day" to which she loudly responds..... "YIP"! Holy Shit!? As I sit in the parking lot writing this I'm still in shock at how I was treated! Never will National Sports get another dime from me!

Charging 80 bucks for a Saunders, EE, Cecil (ex jays) jersey is a rip off. They might have a large…read moreclearance section, the sales still STINK. if you can catch A RARE high clearance sale, might be worth it. Overall prices are ridiculous.

This is a large store for an independent owner. It isn't anywhere as large as Bass Pro or Sail but…read morethey make up for that with much more focus on their customers. Hey have a good selection of rods, reels, lures, well pretty much anything an angler would need. In some cases they are actually cheaper than Bass Pro! They stock the normal fishing equipment but they also carry electronics, ice fishing gear, fly fishing gear, a limited selection of apparel, and live bait. They have knowledgable and friendly staff as well. If you live in the Kitchener/Waterloo area, this is a good store for you to check out the next time you need gear.

From the owner: We are one of Canada's foremost suppliers of fishing tackle. We strive to offer a complete…read moreselection of everything needed to increase fishing success with quality products and expert advice.

I went in half an hour before closing and walked around and no one was there to help me out. Before…read moreI was walking out, what seems like a manager was super impatient and asked if I'm buying anything or not in a threatening tone. You know I would go out a lot faster if there were someone around to help me? Or you can just tell me the operation hours for tomorrow nicely to send customers on their way out...?

Crappy service. Several staff totally ignored my husband and I while we waited for service in the…read moreshoe department. One clerk said that someone would be "right over," but nearly ten minutes later, nothing. We left and spent our money at New Balance. Later that week I followed up with an email to corporate and received a canned auto-response from the Customer Servicebot: "We are sorry you feel that our service did not meet your expectations..." I replied to that and said, wow, thanks for the canned response. The reply this time? "We are sorry that you feel our response was canned..." LOL, no thanks, Sport Chek.

Absolutely no customer service. i was met with a very rude staff, unhelpfull,…read moreunprofessional.

We are so lucky to have a store location in Waterloo. They offer reasonable prices for outdoors…read moreclothing and equipment for cycling and camping. Quality and styles and colours are current and are very comparable to other high end brands. It's the fit that counts, not the label. A++ for excellent prices.

This place is awesome…read more I brought my wife here to check out a nice new rifle for her (she's a novice shooter just getting into sport shooting and I've had my PAL for about a year). We dealt with Logan, and he was great. He was especially patient as I explained some basic gun handling safety to my wife as we were browsing. He offered us a number of choices and was super friendly and helpful without putting any pressure on us at all. In fact, he encouraged us to take our time and do our research ahead of time. Even to go to a range and see what we like before we commit. I have to say it's moments like these that make me proud to be a Canadian gun owner and enthusiast. It shows that gun owners in Canada are awesome people and are always safety conscious and willing to help those new to the hobby. After being treated, so well, even though we're from Toronto originally, we will definitely be coming back here. And I would recommend anyone even vaguely interested in firearms to come here and ask questions and speak to the awesome staff. Without a doubt they will take good care of you.

Awesome place and very informing staff. They had what I needed and can't wait to go back.read more