The place is tiny. The check in was simple. The main living portion of the room looked very nice…read morebut the bathroom left a bit to be desired. Bleach would be an operative here. The towels, although you can tell they were clean, had stains on them. The floor in the bathroom had some long black hairs and something sticky in the middle of the floor. There were not enough towels- only one wash cloth one hand towel. Not at all their fault but we had a domestic violence event next door and outside of the room no management who appears to live on site came out to address it - that I think should have been done.

Newly remodeled. Comfortable. Quiet. A friend from out-of-town stayed here and found it really…read morewonderful.

Great location to cruise ports and 1 mile from Queen Mary…read more Short walk across the bride to Long Beach restaurant and shopping hub Clean rooms, nice views, great staff. No ice machines, but reception gives you a bag of ice. Plenty of food for breakfast, coffee and water accessible all the time

DO NOT STAY HERE FOR EVENTS…read more This is ridiculous that all communication to me regarding parking charges was to be $38 per night. I stayed here specifically to be near The Queen Mary for an event so I can just walk over, and was NEVER told parking would be $100 a night. What's the point of staying here then? Supposedly an email was sent to everyone staying on these dates explaining parking would be $100, but I never received that email, never was notified upon check in, and everything posted in my confirmation email as well as the app lists $38 a night. This is actually horrible business practices, shame on them! Hotel itself looks decent on exterior, dirty rooms with nasty vents, stained shower floors, and overall feels old and needs renovation. Fridge keeps clicking intermittently very loudly, and walls are thin! Certainly not worth the price and being up charged for the parking and rate. I'm not coming back.

I had a really great 2-day and 1-night stay here! The location is close to stores like Starbucks,…read moreColdstone, and Levi's. It's also very close to the downtown area. From the hotel I was able to walk to downtown and explore cute shops! The staff was also amazing! They were quick and thoughtful with the check-in/check-out process. When we had an issue with the TV, they came over quickly and helped us troubleshoot it. They also were helpful when I realized I forgot my toothbrush. Very much high-end hotel experience. I was also able to study in the lounge which was quiet and peaceful. I will say, I didn't exactly love the sliding door in the bathroom. It doesn't lock (or if it did, I wasn't able to figure it out) so there's not much privacy. I've been seeing this sliding bathroom door trend among many hotels, so this isn't a negative towards this specific hotel. Overall, it was a great experience and I would stay again! They had a dining area where I was able to order a full breakfast meal or a quick to-go food item depending on my needs.

Personally, I LOVE this Hyatt Centric. I bounce btwn the Hyatt Regency LB, which is just about .25…read moremiles away and adjacent to the LB Convention Center, but if I'm doing a walkable staycation and don't plan on driving during my stay, I choose Hyatt Centric at The Pike. The Pike refers to a shopping and entertainment area within this city block. So it's real convenient to restaurants, outlets, a movie theatre, and ALLLL the Long Beach Harbor and Shoreline Village offer: shopping, a arcade with carousel, Long Beach Aquarium of the Pacific, Shoreline Aquatic Park, Long Beach Pier, LB Boat Rentals and Wheel Fun Rentals. Not to mention a really nice, easy walkway along the shoreline with postcard views of the Queen Mary. Hyatt Regency is great of you're attending a conference at the convention center and can write off biz expenses. Otherwise, I find the parking fees, even with in/out privileges for guest, to be steep($44/nt self; $49/nt valet), I addition to the "Destination Fee" ($30) charged at Hyatt Regency. NOW, that being said, sometimes they have package deals, so these fees can be absorbed. Compare it to Hyatt Centric The Pike, where you will be parking at a Long Beach City Public Parking structure next-door to the Hyatt Centric(separate review), NOT having in/out privileges, unless you pay each time you leave, but paying $24/day and no "Destination Fee", and I think Hyatt Centric makes more sense for pedestrian explorers. Since both hotels are within the same walking areas, choose what works best for you, but those are my strongest considerations for choosing at which Hyatt in downtown LB I'll be staying. Hubs doesn't give a rip. LOL Anywho, here is ALSO why Hyatt Centric feels "homier" to me. First and foremost - THE STAFF!!!! Jorge, Dir. of Operations, reached out ahead of my arrival(standard), but continued to be of assistance when I engaged with him about my stay and what our celebrations for the New Year would be. Very thoughtful. Emma was friendly and very helpful in checking us in and making sure I received all my Hyatt Member amenities and perks. David, Front Office Manager, followed up to see that our stay was a successful and happy one and to further offer any assistance for future stays. Throughout our stay, we were greeted by staff cheerfully, but they never imposed. Honestly, remember when Hyatt use to boast about "the Hyatt Touch"? THIS is what they meant. They may not refer to that in marketing, but Hyatt Centric The Pike Long Beach seems to be one property that is still very committed to this idea. I have been staying at this property since it was an Avia. Hyatt purchased the property in 2011 and began renovations in 2012, which I believe finished in 2020, just in time for a pandemic to hit. We came back in 2021 to beautiful new decor that really features the sights synonymous to Long Beach, but especially the harbor and nautical history. Cute details like hallway lights resembling portholes, or some Queen Mary history lessons in the elevator halls, highlighting her use during WWII. The wallpaper in the rooms, has a focus wall of an aerial shot of the shipping containers at the Port of LB, and the carpet coordinates a flow of that same idea. Yeeesssss..., in some areas the decor is already looking a bit worn, but I believe its a pretty popular property so I don't mind because it's all familiar, comfortable and there are no problems with anything broken. Amenities! I ADORE the roof poolside patio for city scapes and views of the Queen Mary during any season. I'm not typically a pool user, but have dipped during especially hot weather when staycationing here. Plenty of room to spread out! I find the rooms really comfy, and plenty big, the shower and bathroom fabulous! A cozy robe, efficiency fridge, Keurig with pods, extra blankets and pillows and motion sensor lights on the bed frame, assisting your way to a middle of the night bathroom sesh. Also available: gym, water stations, poolside cabanas(for a fee), poolside lounge chairs and seasonal rooftop bar, a business center, free wi-fi throughout and meeting/banquet rooms. They also have a really cute outside patio on the ground floor, adjacent to the lobby, that the banquet rooms can open onto featuring a HUGE chess board! Each of our stays at Hyatt Centric The Pike LB has had a special memory. I'm already planning my next stay. HC@TPLB makes a PERFECT location for a long Catalina Island Day trip! Catalina Express is a short, easy, maybe 5min, walk and then coming back to a cozy room after a Catalina excursion is the icing on the cake. I plan on booking for the night before, to catch the earliest(calmest seas are early morning) boat the next AM, then returning to our room after we return on the last boat back, around 8pm. Whatever your plans are for seeing Long Beach, check into Hyatt Centric at The Pike Long Beach for an easy, comfortable stay. Cheers! "CC"

Had an early flight out of Long Beach airport so I booked this hotel for an overnight. Hotel is…read morevery clean although our room was on the smaller side. The hotel is located on the corner of a busy street, but I didn't hear any outside noise. Hotel is conveniently located next to a mall, so it was easy to find food options within walking distance. I didn't get to experience the breakfast due to an early flight, but was given a brown bag breakfast (with muffin, whole apple, peanut butter and bottled water). There was an airport shuttle and our driver was gracious enough to take us as soon as we checked out. All in all it was a good experience staying here but I give it one star off due to price. I paid around $300 for one night that seemed quite high for an airport hotel.

First time IHG guest at this establishment and it'll probably be my last…read more The location is perfect and convenient. Very close to LGB if you're arriving and/or departing from there and central to nearby cities. Great places to eat all around + near to Wholefoods. I stayed during a busy eventful weekend and it seemed that I was provided the last available room in the hotel that hadn't been used in who knows how long. The room was overall dusty and smelled of old linens. The bed was uncomfortable. Should've brought it up to the staff but I was traveling with my infant. Wouldn't really recommend to anyone

Attended the Grand Prix this weekend, having friends and colleagues with plans to dine and…read morecelebrate. I am astonished by the great service provided by Mark our shuttle driver. I would like to think Mark personally for the company and positive attitude towards his guest.

Excellent hotel at the edge of downtown Long Beach, right between the World Trade Center and the…read moreI-710 ramp. In a 15 storey building. The staff is friendly and welcoming. Check in was a breeze. The lobby area is beautiful with free water/ice tea and coffee and snacks. Also has a large fountain filled with small rubber ducks. The rooms are big and well furnished. The views from our 13th floor room were great - all the way to downtown LA and the mountains. Rooms have refrigerators and coffee makers. The area with the ice maker has a microwave. Every floor has a different decor done by a different staff member. The bar in the lobby is good, the restaurant in the 2nd floor is excellent. The outdoor pool area on a deck on the 2nd floor is very nice. They also have a free shuttle that takes guests anywhere within a 1.5 mile radius.

Our three-night business stay at the San Pedro DoubleTree earns high praise…read more Were there a few minor mechanical and maintenance issues? Sure. But that's not what lingers. What stays with you is how you're treated by the staff. From the moment we requested an early check-in, the front desk team handled details with competence and confidence that signals a well-run operation. The confidence and competence reappeared at the bar and restaurant. The team there struck exactly the right tone across multiple occasions, and the one light meal we had there was indeed satisfying. Michelle at the bar deserves special mention. She's the kind of hospitality professional who makes travelers actually look forward to happy hour. She became the draw for our nightly post-dinner nightcaps. In an era when genuine warmth in hospitality can be hit or miss, this team delivered consistently. That's what earns the fifth star. We will not hesitate to return

Upon check-in, we were presented with warm cookies. We checked in early after calling ahead and…read morebeing told it would be fine with an extra charge. The only room available had two queens instead of a king. This means my spouse could starfish in his own bed. No worries there. After being given our room cards, the left elevator had an out of order sign on it. We used the right elevator to go up to our room. The key cards then would not work for us to get into the room. Went back downstairs and when we got down - realized we used the left elevator (out of order?) Got down and told them the key cards were not working and they immediately told us something was wrong with our room and they were upgrading us. It was a strange series of events but it was fine. The rooms are outdated for sure but they'll do. I will say the bathroom set up is strange. The hand towel is on the wall by the toilet away from the sink and door. So you wash your hands and then walk to the opposite wall to dry your hands before turning around to walk out of the bathroom. The wall plugins stopped working near the bed and we had to charge our phones in the bathroom before they randomly started working again. A little sketchy. The weirdest part was the restaurant in the hotel. It was a Tuesday and they handed out a menu stating they were open until 10. I confirmed this on the hotel website. They, however, closed at 9. On top of that, I tried to order two different drinks which they didn't have but had listed on the menu. They did not state what they had available to order in the bar. Another patron tried to order a food item and was told "we don't have half of what is on that menu." We had the cheese curds which were good, but we tried to order one of their three deserts which they didn't have. It was just so strange. Why have menus that do not accurately describe what's available in the kitchen or bar? I will say someone near us ordered a steak salad which looked amazing. Not so sure we will ever return.

The Fairmont Breakers in Long Beach is the best hotel in town. It is a 5 star luxury resort hotel,…read moreand you never need to leave there, but do, because you have to have a meal on Pine Street, the staff will give you directions. This is a vintage hotel on the outside and and a fully remodeled interior and all of it is stunning from the lobby to the rooms. They have a great pool and gym, steam room and relaxation room. If you want a massage they will handle it. The rooms are all comfortable and quiet. They are spotless and the beds are great. It is quiet and the amenities are great. The service is very good, but they do need to work on getting you into your room on time. The maid service is exceptional. We also love the valets. This hotel is expensive, but great for a special occasion. It has a full bar, room service and at least 3 eateries. We loved having brunch there. Their eggs benedict are just great as is all the food. We did not get a chance to try the other eateries. We loved the pool. The only issue I had was the AC kept going on and off and that is not okay with me, but I assume they have repaired it. You will love this place.

I had high expectations staying here given the fact that this is a five star hotel with a price…read morepoint to match (nearly $1800 for two nights via Amex) but the service experience really missed the mark. After housekeeping cleared a used teacup from my room earlier in the day, it wasn't replaced...something I'd expect as a basic standard at a hotel of this caliber. I called to request a new one and ended up waiting 21 minutes before calling back for the status on it. I was then told that they would follow up on it and I'd receive an update on the status. 7 more minutes go by - no cup, NO UPDATE. I called back one final time, to which the man on the phone said, yes he put in a rush order and the man who's delivering it is elderly and it might take him just a few minutes longer. I said no problem but just so you know, my cup was taken earlier in the day and not replaced. The man then said he can definitely let housekeeping know for next time. I proceeded to respond and intended to say okay great but before I could even get to the great, he STRAIGHT UP HUNG UP ON ME. Also the person who delivered the cup was a younger boy so idk if the elderly man reasoning was just an excuse for the moment. I went down to the lobby immediately to speak to the manger in person and let her know how insanely unprofessional, unpleasant, and UNCOOL this was. They made an error and I got attitude back for it?! AT A FIVE STAR HOTEL. To their credit, she did apologize and sent up dessert, but by that point the issue wasn't about the teacup or a free comped anything. It was about the breakdown in communication, lack of respect, and service quality. Overall, not the level of service I anticipated for the price, which is disappointing. I will not be staying here again and don't recommend it for anyone else looking for a true five star experience.

Hotel Royal exceeded our expectations…read more We stayed here for one night before our cruise. The service was excellent. Our room was super cute! Very comfy bed, great AC! Bathroom a little small but easy to work with. They had a fridge and coffee maker. In the lobby they have a small room in the back behind the receptionist that has tea, coffee, utensils and other things you may need on your trip! Plus it's a cute area to sit in the morning or while waiting for your Uber. They have plenty of water in the lobby. Bottled and ice water from a large glass dispenser. There are bikes available for use. It's a pretty great location - we were able to walk to really incredible restaurants, and it was super close to our cruise port!!! We highly recommend this place and would book it again on our next Long Beach stay!

We were here for an event recently and spent the weekend here. For starters they do have available…read morepaid parking in the back. The property itself is located in the heart and soul of downtown Long Beach. Our room was cute, cozy, and clean with beautiful hardwood floors. We had a comfy king sized bed and also a sitting area with a couch. Just to name a few of the amenities there was a microwave, mini refrigerator, coffee maker with Starbucks coffee. The bathroom had a shower and it also provided full sized bath and body essentials. They do not have an elevator but we managed to bring our stuff up a flight of stairs with no issues. The guy who was working in the lobby did offer to help us but we declined. Overall we had an amazing experience here and can't wait to return.

Great customer service! Very friendly staff gave us free bottle water in the middle of the nightread more

We needed an easy place to stay the night before our cruise left from the port in Long Beach and…read morediscovered the Anchor Pointe Inn. The room is clean, it is very conveniently located, offers parking for $10 a night, and the customer service has been so sweet. Great overall! The owners went above and beyond for us. We had some time to kill and walked up the street and found a cute brunch spot. Overall this place was a great find!

I choose this motel based on reviews. The room was very clean. Be warned, the air conditioner is so…read moreloud that you cannot hear the TV, and there is a rooster next door that will start crowing at 7 am. The mini refrigerator is noisy as well. If you want hot water for your shower, you have to have the knob turned all the way to hot. On a positive note, the owners are nice and take pride in their rose gardens. The motel is walking distance to a few places to eat. The ceiling is painted with clouds, birds, stars and moon. There is a black light so you can get the total effect.

Quaint little place in a quiet neighborhood. The room was clean and had a mini fridge and a…read moremicrowave. The owner/manager/employee...not sure what his title is exactly was kind enough to allow us to check in earlier than my original check in time. He is very dedicated to this property, I noticed him working diligently around the property. There are about 16 rooms in this motel and no upstairs units. Great value for the price. I loved the black light ceiling!