The place is tiny. The check in was simple. The main living portion of the room looked very nice…read morebut the bathroom left a bit to be desired. Bleach would be an operative here. The towels, although you can tell they were clean, had stains on them. The floor in the bathroom had some long black hairs and something sticky in the middle of the floor. There were not enough towels- only one wash cloth one hand towel. Not at all their fault but we had a domestic violence event next door and outside of the room no management who appears to live on site came out to address it - that I think should have been done.

Newly remodeled. Comfortable. Quiet. A friend from out-of-town stayed here and found it really…read morewonderful.

Thank you to the young lady at the front desk her name is Tejah what an Amazing and accommodating…read morerepresentative for Best Western we told her our needs and she absolutely meet our needs I'm so grateful she was able to accommodate us it eased our stress 100% I definitely would recommend this hotel for the customer service they provided it's really hard to find a great place who will try to accommodate your needs as much as they can without sticking with a hard NO. Thank you Tejah I appreciate you!

We had a great stay at Best Western. Leslie at the front desk was incredibly kind, welcoming, and…read morehelpful answering our questions. She made the everything smooth and provided excellent customer service with a friendly attitude. Her professionalism and willingness to help really made our experience even better. Thank you, Leslie, for making us feel so welcomed!

Worst hotel I've ever stayed in my life, and I've stayed at plenty of hotels both here and overseas…read more. No toilet paper or hand soap provided, room smelled like a combination of weed, smoke and mold, dirty sheets and covers and pillows , dirty tiles, stains on chairs, dirty towels etc . Will never recommend this place to anybody . I'm shock this place was fully booked when I stayed there ?!

No deposit required to check in! Motel is also close to a number of restaurants like McDonalds,…read morePanda Express and Carls Jr. Rooms come equipped with flat screen TV, Microwave, Refrigerator, keycard operated room lights, mirrored closet, flat iron, a desk and chair. The front desk guy was also customer oriented. Downsides with staying here are: its pricey at over $170 a night! No coffee maker in the room, No swimming pool, WiFi connection is weak, the TV was not working when I checked in and I had to fiddle with the cables to get it to work. Also there was a left over can of white claw mango drink in the fridge from the previous guest

Motel is clean and conveniently located next to lots of restaurants and stores! In addition the guy…read moreat the front desk is cool and even waived the security deposit at check in! Amenities here include: Complimentary WiFi! Cash ATM! Laundry machine! Ice and vending machine! In the room you get a flat screen TV, refrigerator, luggage rack, full length mirror and complimentary toiletries in the bathroom! Only downsides here are NO swimming pool! NO fitness center! NO microwave in the room! The ice machine was out of order! Loud banging noises from guests in the rooms above!

Thank you so very much for helping me through a rough time in life! I'd like to let you know that…read moreme and the gurls are on our feet and again and fully respect and are grateful for your clean, safe, and comfortable accommodations. I would stay again anytime! I stayed at this location for a month with 2 cats while working daily. Staff was very helpful keeping fresh linens, good spirits, a feeling of safety and assistance. Next time I'm in town I'd love to visit!

Great customer service! Very friendly staff gave us free bottle water in the middle of the nightread more

We needed an easy place to stay the night before our cruise left from the port in Long Beach and…read morediscovered the Anchor Pointe Inn. The room is clean, it is very conveniently located, offers parking for $10 a night, and the customer service has been so sweet. Great overall! The owners went above and beyond for us. We had some time to kill and walked up the street and found a cute brunch spot. Overall this place was a great find!

This place has its pros and cons just like people. I currently call this place home…read more I have made contact with lingering " energies " and they have been somewhat friendly. We have come to an agreement and understanding that my number 1 rule is absolutely no possession of my body is allowed. I wouldn't call this place haunted, but if you look closely you will eventually see something. I have recorded proof of paranormal activity however not done anything with my recordings.

Quickest way to reference my stay would be to say, "check out other reviews of this place...those…read morerating less than three stars are pretty accurate." That's not to say the staff weren't nice...because they were. Street parking only and the area is questionable looking...like bars on windows. Luckily I didn't run into any problems in that area. There was an old and small stove in my single room...but it didn't work. Need I say more. I went for cheap and paid the price. Lesson learned.

The Fairmont Breakers in Long Beach is the best hotel in town. It is a 5 star luxury resort hotel,…read moreand you never need to leave there, but do, because you have to have a meal on Pine Street, the staff will give you directions. This is a vintage hotel on the outside and and a fully remodeled interior and all of it is stunning from the lobby to the rooms. They have a great pool and gym, steam room and relaxation room. If you want a massage they will handle it. The rooms are all comfortable and quiet. They are spotless and the beds are great. It is quiet and the amenities are great. The service is very good, but they do need to work on getting you into your room on time. The maid service is exceptional. We also love the valets. This hotel is expensive, but great for a special occasion. It has a full bar, room service and at least 3 eateries. We loved having brunch there. Their eggs benedict are just great as is all the food. We did not get a chance to try the other eateries. We loved the pool. The only issue I had was the AC kept going on and off and that is not okay with me, but I assume they have repaired it. You will love this place.

I had high expectations staying here given the fact that this is a five star hotel with a price…read morepoint to match (nearly $1800 for two nights via Amex) but the service experience really missed the mark. After housekeeping cleared a used teacup from my room earlier in the day, it wasn't replaced...something I'd expect as a basic standard at a hotel of this caliber. I called to request a new one and ended up waiting 21 minutes before calling back for the status on it. I was then told that they would follow up on it and I'd receive an update on the status. 7 more minutes go by - no cup, NO UPDATE. I called back one final time, to which the man on the phone said, yes he put in a rush order and the man who's delivering it is elderly and it might take him just a few minutes longer. I said no problem but just so you know, my cup was taken earlier in the day and not replaced. The man then said he can definitely let housekeeping know for next time. I proceeded to respond and intended to say okay great but before I could even get to the great, he STRAIGHT UP HUNG UP ON ME. Also the person who delivered the cup was a younger boy so idk if the elderly man reasoning was just an excuse for the moment. I went down to the lobby immediately to speak to the manger in person and let her know how insanely unprofessional, unpleasant, and UNCOOL this was. They made an error and I got attitude back for it?! AT A FIVE STAR HOTEL. To their credit, she did apologize and sent up dessert, but by that point the issue wasn't about the teacup or a free comped anything. It was about the breakdown in communication, lack of respect, and service quality. Overall, not the level of service I anticipated for the price, which is disappointing. I will not be staying here again and don't recommend it for anyone else looking for a true five star experience.

Great location to cruise ports and 1 mile from Queen Mary…read more Short walk across the bride to Long Beach restaurant and shopping hub Clean rooms, nice views, great staff. No ice machines, but reception gives you a bag of ice. Plenty of food for breakfast, coffee and water accessible all the time

DO NOT STAY HERE FOR EVENTS…read more This is ridiculous that all communication to me regarding parking charges was to be $38 per night. I stayed here specifically to be near The Queen Mary for an event so I can just walk over, and was NEVER told parking would be $100 a night. What's the point of staying here then? Supposedly an email was sent to everyone staying on these dates explaining parking would be $100, but I never received that email, never was notified upon check in, and everything posted in my confirmation email as well as the app lists $38 a night. This is actually horrible business practices, shame on them! Hotel itself looks decent on exterior, dirty rooms with nasty vents, stained shower floors, and overall feels old and needs renovation. Fridge keeps clicking intermittently very loudly, and walls are thin! Certainly not worth the price and being up charged for the parking and rate. I'm not coming back.

We couldn't have asked for a better place to stay for our wedding rehearsal and morning-of getting…read moreready. The Bluestem Hotel team went above and beyond to make everything feel so special and stress-free. From accommodating the parking situation to giving us the best of the rooms that better fit our needs. From the beautiful, cozy rooms to the welcoming staff, every detail was perfect. Mind you, they also accommodated our Party Bus to park inside the lot for our comfort. Our family and bridal party were so impressed with the service and hospitality. Thank you for being such a big part of our unforgettable celebration. We are truly grateful for the warmth and care you showed us during such a meaningful and eventful time. All Love, S + J Laboriante

What a lovely hotel, although this is more of a motel as the doors open to outside but you are in a…read moreprivate courtyard with card only access to the parking lot. The rooms are clean and nicely sized and the staff is WONDERFUL Oh and the bedding is so soft, I loved it, bed was comfy too. I will definitely be back!

For someone who is used to staying at the Marriott or Hilton this place is not for you unless you…read moreare really hard up for a place to stay. However for those of you whom actually travel across the country and have experienced small business motels, inns, hotels this place is pretty decent. It is clean, more modern than not, and has shutters in place for those who work nights. Have not seen any unwanted guests (insects) and the bathrooms do not have any scary mildew stains. The view is not something to be admired but if you want that you might have chosen the Hilton or the Marriott. The good- parking is watched and is decently centralized for guests The bad- it is still an inn/motel so the noise level from outside and neighbors can be a bit more than expected in a hotel The ugly- don't like the bed covers under the spread. They are pretty worn and look like they came out of someone's house. The sheets are as expected.

My fiancee' and I needed some "alone time" while we are having some updating to a recently…read morepurchased home we will be living in together after we marry. We didn't want it too far away from the newly purchased home, as the contractors sometimes have questions and need us to be available for decision making purposes. We noticed "The Rose Motel" although not all that updated from the outside, the rooms were clean and had everything you would expect for a local motel at a very reasonable price. We stood the first night which turned out to be very a very pleasant experience and actually a little nicer than we expected for the price so requested a Sunday night with no problem however, on Monday my fiancée was going to pay for another night and unfortunately they were already booked up for the out of town refinery wokers. We were disappointed that they take over all or most of the motels in that area.are going to try and reserve a room for tonight. Because we thought we were going to stay another night, we were over an hour late checking out. It was not a problem to the staff who also happens to own the property.