Great place to do business. Trustworthy and honest. I will definitely recommend to friends and…read morefamily.

These Guys are Awesome, They have done several repairs to my Motorhome and keep giving great…read moreservice every time! Red is the Man and has been my go to for any issues. Keep it up guys!

We bought a brand new RV in Minneapolis, on the way down the windshield wipers broke. We called…read morecooler Valley RV near Dubuque Iowa. Doug was very friendly and helpful and immediately ordered the part we needed, Then he also let us park in his lot overnight to wait for the part to come in. All in all a very nice experience. Thank you!!

Let's face it 2020 was not a good year. We had an A122S rockwood that was in an accident and…read morecompletely totaled. Looked all around CA for another A-Frame and they were selling fast. Saw an advertisement for an A215HW. I called and spoke to Doug Biddick. He answered all my questions and understood all of my concerns. We explained to him that we will work with a company called U-Ship to transport the trailer to us. Buying something this big on the internet was a bit scary. Doug set up a video call and gave us a tour of the trailer and answered all of our questions. Very informative! We arranged to ship, Doug took care of the trailer getting it ready for the long haul to CA. He even winterized it for us knowing it was going over some mountains. We received the trailer in 3 days, set it up, and was super satisfied! Everything was exactly what Doug showed us and told us! This was the easiest transaction I have ever had! I would HIGHLY recommend Couler RV, the staff was AMAZING!!!

We are in a motorhome in Amana Colonies and our LP pressure regulator failed which meant no hot…read morewater. We called Lasso E for the part and Penny found the replacement for our discontinued regulator. When we picked it up Russ took the time to explain how to adjust for the new part. Very impressed, recommend.

We are first time buyers of a camping trailer. Just doing our education right now, not ready to…read morebuy. We stopped by Lasso with the purpose of comparing Travel Trailer with 5th wheel and view some floor plans. 1st thing I was impressed with was a salesperson did NOT come running out to meet us. A nice young and friendly gal came out to casually meet us. She admitted she was not yet an expert and just chatted with us until Russ showed up. We told Russ our agenda and he was very low pressure. Even knowing he was not going to make a sale, he took the time to walk us around and educate us. We want to buy used so he told us of a couple units located 10 or so miles away. I remember what Russ said that really impressed me. "I would love to sell you one but if not, I hope you learned from me what you needed to know." Thanks Russ. We may be back. We will only buy from someone we like. And we like you!

Service Department is terrible. Took my 2yr old Grand Design travel trailer with extended warranty…read morein for an electrical short causing fuses to blow. Was told they would need to do a diagnostic test to find electrical issue, not covered under warranty, (save your money on extended warranty) They ended up replacing battery and adding anew electric Jack, I wasn't having an issue with Jack but was told buttons were wearing out and cracking but was covered by warranty? I show up after a couple days and pick it up. There is no power to RV someone had left the battery disconnect on. I plugged it in to my truck and it had trailer lights but no power to inside. I was told that the 7 way plug or power cord to RV could be bad, They told me to take RV home and charge the battery and see if I still have no power. This made no sense! I paid $445 for a battery and an electrical diagnosis. Left will dead (new) and told my cord or truck outlet was bad? Got home charged battery still no power to inside!! Tried calling service Dept several times no answer I left a message requesting a phone call and got no call back. I left a review on their website and a couple days later they leave a voicemail that I did not see till after close. Just very disappointed in the service and follow up, will be getting service elsewhere. Never should have left or paid for a battery that was dead and possibly a bad outlet or cord in their parking lot. So that is on me! You would think a $200 plus fee for a so called diagnostic would have caught a bad cord.

I didn't buy anything but great service. Nice place and overall a good spot. Yelp is making me…read morewrite a minimum of 85 characters so yeah great place.

Horrible service department the lady that works there should be fired !!! She argued with me on the…read morephone about a water element for my water heater told me she cant help i waent home I was in town 2hours away from home I explained what it looked like and what element I had she didnt want to listen kept talking over me I just bought camper and was told everything worked but found out things did. Not went right over to sun and fun explained to them what I needed had it in 3 minutes again that lady needs fired ibwill never do business there sun and fun has me now !!!

We damaged our RV entrance stairs while traveling from Florida to Cedar Rapids to visit family. I…read morecalled Ketelsen while enroute, ordered replacement stairs & made a service appointment. When we arrived at 9 am, they had the replacement stairs ready & we had our RV fixed & ready to go by 3 that same afternoon (even with dealing with some electrical issues that popped up. Once again Ketelsen came through for these travelers!! Thanks!

Great labor prices and great technicians . They have camping spots available while waiting for…read moreservice.

AMAZING! Yes I know that all caps is shouting but when you get service this great you want to shout…read moreabout it. I'm a new rv owner and my used Winnebago 40ft diesel pusher had HWH levelers that needed some help. I called for an appointment and Ashley was terrific, she gave me an appointment and told me that there was power hookups and I was welcome to spend the night before my appointment. Brent my service technician was fantastic, he went over the repairs with me and made sure I understood everything. I also have to give a shout out to Lon who checked me in. I wish I could give them more than five stars!

Thanks to Justin and Stacy for sorting a couple of problems with our new to us camper. Not only…read moredid Justin repair the problem with our plumbing but he repaired it with high quality parts - not plastic that will give out again. Their service was prompt and professional and very fair priced. We also had the added bonus of their experience when jumping into the camping world - they have a wealth of knowledge and were happy to share it, genuinely nice people, we are ready to hit the road. Happy to recommend their repair and rental services to anyone.