Very nice and was able to help us out when there wasn't much time left before we needed to go on a…read moretrip. I feel he is honest.

Joe is extremely talented. He is able to accurately diagnose and repair any issue. His work is just…read moreas impeccable.

Steve repaired the brakes on our 1970 Plymouth Duster, did an outstanding job at an incredible…read moreprice and did it quickly! This was not an easy , typical problem that Steve was able to figure out. Nothing better than talent and exi

This guy is a thief. He towed my truck in after an accident and I caught his guys draining my gas…read moreand stealing stuff off my truck. They were supposed to bring my truck to my house, but took it to their place. I called and told them it was supposed to come to my house, they told me it was off the flat bed and I would have to pay to put it back on. I arrived there 10 minutes later to their guys draining my gas while it was still on their flat bed. Plus another guy taking stuff off my truck. They said it was totaled and it was going to go to the junk any way. Guess what, I had it fixed and had to buy all new stuff that they took. Don't trust them. Robert.

My 16+ year Honda has been getting its routine service here for 10 years. Impressed with the…read morecourtesy to me, and the efficiency and service of my "elder" car. Old Gaskets and hoses have made recent (separate appointments) for routine oil change and rotars-caliper/brake pad each require a second visit. Owner took my car in the next day both times and evaluated the concern, addressed the symptoms and was prepared with fixes that could address the possible extended problems. Nominal and no charge respectively! What!! Car is back to excellent working order. Reliability, fair pricing, customer courtesy and Excellent service. It's a busy place for good reason.

Been going here for a few years with multiple vehicles. Always great service and prices. I don't…read moretrust anyone else to work on my cars.

This is the only place I will take my car! Also- I soooo…read morevery much appreciate them getting my daughter's car and mine in at the same time on 1 days notice! Now we can go enjoy a coffee together while we wait!! Thank you so much, Shannon!!!!

We cannot praise the quality of work and the service that we received at Larson's Auto Body. Takis…read moreprovided absolutely outstanding customer service and went above and beyond in communicating with us. While no one wants to have to deal with vehicle body work, this is the place to go to have it done and done correctly. Takis even coordinated and dealt with a local dealership (which could learn how to service customers from him) to correct a computer component that was impacted when a driver hit one of our cars. We are grateful!

Been servicing my 3 cars there for years. They're honest, upfront estimates, quality work by…read morecertified techs. Just had my 2009 Lexus GX470 in for front harmonic sound and clunk in left front. Diagnosed hub and bearing needing replacement and get new sticker. Car was fixed correctly, fair pricing and drives perfect. Highly recommend these guys !!! Always a pleasure doing business there. Thank you !!!

Who asks to take your credit card before they give you their product. I'm just supposed to trust…read morethis lady with my card and expect her to charge me the correct amount after? I'll never be back

Keep my car for couples of months finally got it back run for a week after being charged for $4500,…read moreit stop working again and having the same issue. Brought the car back they kept it over a year never a tempted to fix it every time I call they said they working on it and would call me back but really never did.

My first encounter with Jay's Garage ( Volvo) was when my wife was pregnant with our daughter &…read morebroke down. He fixed the car ASAP. Now 17 yrs latter, same car had an issue. My 17 yr old daughter is driving the car. Jay checked it out quickly and assured me that it was totally safe to drive. Jay is an honest person with integrity & has the "always to please" personality. Jay even gave me his card & told me to give it to my daughter in case she needs help. Just a great guy! Thank you Jay!!

Find people that actually care. I was approached by salesman who told me he's not going to bullshit…read moreme the price is the price. Later on he crossed off the online price and added a thousand dollars onto the price because my trade was older it was all a mess. I was also told that my trade in was 2,000 dollars less than the car dealership I had left a deposit at already quoted me. It took a long time and imperial. And it totally stressed me wayyy too far out. A car purchase should never feel like this

Bought a used vehicle from them. Big mistake. It has spent more time in their shop than on the…read moreroad. They had put rain guards on the vehicle . One flew off on the highway almost causing an accident. Found out the horn didn't work, so they obviously didn't do any safety inspections on the vehicle before they sold it. When I called to check the progress of my vehicle they told me I could come get it and then bring it back AGAIN after the parts came in. Just go somewhere else. Don't waste your time or money with this dealership.

Actually, they ARE doing State Inspections! Was just there this morning.. great place!read more

Bliss auto is a convenient and friendly family owned shop (father/son). I use them for minor and…read moremajor maintenance on my SUVs. They've done my auto inspections for the past few years.

**Outstanding Service Experience!**…read more I recently brought my car in for service, and Edmund Jones was absolutely exceptional. He took the time to thoroughly explain everything my car needed and clearly outlined what was covered under my warranty. His professionalism and attention to detail made me feel completely confident and well cared for. I'll be honest -- it's hard to trust people these days -- but Edmund is someone I can trust without hesitation. It's truly refreshing to work with someone so genuine and reliable. Thank you, Edmund, for providing such an outstanding service experience!

Highly recommend Imperial Cars in Menden, Massachusetts! Nicholas Y assisted me and did a fabulous…read morejob. The finance team and management were great as well. The car I purchased initially had an error code when I was looking at it. The service center addressed the issue immediately and I'm very satisfied with all aspects of my car buying experience.

Professional, nice and straight-forward, to the point. Very pleasant doing business with them!read more

Imperial seems to regularly advertise one special priced model, several thousand under all other…read morecomparable models - (so called) - on their lot. We called twice, to research, then set up an appointment, which they verified it being available. A 25-minute drive later...this lower price truck "was just sold - paperwork is right here on my desk" - (face down). Of course, other similar but pricier models were each being pitched. Although upset, we heard them out and took a test drive in a another truck that was dirty - and wreaked of dog smell (and hair). Like the Seinfeld episode...our clothes stunk all afternoon. Surprised, for a larger and seemingly reputable dealer - we felt their bait-&-switch internet marketing was as bad as smaller used cars lots. Super disappointing. (maybe we dodged a bullet)...