Choosing Palozzi Flooring to install vinyl planks in our master bedroom paid off nicely in a…read moretimely, affordable endeavor. Owner Anthony acknowledged our budget and presented many appealing options. Gustavo Felix and Jesus performed the multi-step process from carpet removal to custom baseboard painting. My husband commented that he was glad we hadn't attempted the project ourselves--since we're consummate DIYers--after watching the complicated process and the obvious ease of their long expertise. I appreciated Gustavo's edification on flooring types and the pros and cons of product choices between flooring contractors and Floor & Decor. Seems there's a big difference in the "Uni Click" and "Easy Click" types of planks that is not addressed in online tutorials. (He advocates the former.) We had originally decided on Floor & Decor products and merely sought installation estimates. Although we ultimately lucked out in meeting with Anthony and finding commensurately-priced products, I suggest more initial pushback to educate first-timers about quality differences and pricing. Big-box stores aren't necessarily the best choice. We are pleased with the new bedroom look and anticipate similar carpet replacement throughout the house down the road.

They are hands on and communicative, not to mention talented!! Above and beyond craft work. Can't…read moresay enough about the start to finish project!

MARIO and his team were great with my very particular floor in my home. It's not a typical floor,…read moreit's peebletech. Was incredibly dirty after 15 yrs or more of never being cleaned. Looks like new now! Very impressive. They also treated all my furniture and walls carefully and I had no damage throughout the house. I had a few areas I was hoping could be a bit cleaner and MARIO sent out his manager ISRAEL who was very nice, professional and was able to give them some luv and they look much better. Highly recommend the entire team at this business!

We hired Mario's Floor Care Services for our honed/matte limestone floors. While the initial…read morecleaning appeared satisfactory, the technical execution of the sealing process was completely deficient, and the customer service follow-up was highly unprofessional. The technicians applied Miracle Sealants 511 Impregnator while the tile and grout were still wet. When we questioned this protocol at the time of application, Mario and his crew assured us that because the 511 sealer is breathable, the moisture would evaporate through it without an issue. This claim is entirely false and contrary to the manufacturer's directions. Applying a solvent-based repellant over a saturated water barrier prevents even absorption, causing the wet grout to reject the sealer and trap moisture underneath. Several weeks post-application, our grout remains blotchy with dark, wet-looking areas. When Mario's crew returned to address the inconsistent grout, Mario became rude and combative over the phone, claiming that his crew "was not here to clean our floor"--entirely missing the point that the issue was their failure to apply the sealer correctly, not our failure to clean. Based on our experience, you may want to look elsewhere for a professional stone care company that understands manufacturer instructions and treats paying customers with basic respect. Mario, thank you for your response. Respectfully, your response is a deflection. As a co-owner of the home who paid for half of this project, I was present throughout the process and have every right to expect the job to be done correctly. Your team acknowledged my concerns and stopped working until you instructed them otherwise. You still have not addressed why you actively ignored the manufacturer's explicit instructions--and industry standards--not to apply sealer to damp stone and grout. Nor did you address your condescending treatment of a client. Your field crew was fantastic, respectful, and hard-working. This review is strictly about your poor customer communication, refusal to listen, and disregard of the manufacturer's instructions.

Update with some photos. It looks amazing. We came back for more as we were very happy with the…read moreresults.

Eduardo is excellent to work with. He has beautiful Choices…read morein his wonderful store. The prices are amazing and the service is outstanding. We will always use Eduardo for our tile needs and you should too.

We had a fairly large tile project that involved removing laminate and existing tile and replacing…read moreit with new tile. Davis and his wife were wonderful! Davis was very professional, courteous, responsive and patient. He laid out what the process is as well as the payment structure for the length of the project. Davis and his wife also took extra care in laying out the tile how I wanted, making sure the lines were straight and level. I also appreciated the extra care that went into checking each tile was sufficiently mortared and grouted. They both worked well together and cleanly. I highly recommend them for any tile project and I plan on using their services again for my showers.

This is a great company that completed the re-tiling of my fireplace turning it from monstrosity to…read morebeauty in the time estimated and for the fee estimated. Davis the owner is the real deal and highly recommended. The friendly attitude and great expertise were icing on the cake.

Definitely work with Jesse Martinez! He has been great!! He found the slab I wanted in a different…read morecity and arranged getting it to my destination. I went back to him to order tile for two bathrooms because he was so great with the first purchase.

I want to give a huge shoutout to Jesse at Bedrosians for helping me through this entire process. I…read morehad been waiting years to find the perfect flooring color for my home, and Jesse was incredibly patient and knowledgeable every step of the way. He took the time to walk me through all the options and helped me choose a material that would actually be sustainable and practical for my house--not just something that looked good in the showroom. I already had an installer lined up, and he initially had some concerns because he wasn't familiar with him. Jesse immediately stepped in to make sure everything checked out, confirmed that the company and process were reputable, and coordinated closely to ensure my materials were properly released. He also took the time to review the entire process from start to finish, which gave me total peace of mind. Jesse was honest, open, and never pushy, which made the experience so much better. I truly couldn't be happier with the service I received and highly recommend working with him and the Bedrosians team.

Master shower needed a shower pan glow up. The flipper we purchased from did not seal the grout so…read morethe shower always felt dirty. Gio was quick to respond with a reasonable quote. He is friendly and personable. Completed the project and I am so happy with the results.

Jiovani was quick to reply to our request for an appointment for estimate and promptly sent the…read moreestimate afterwards. Another service provider has yet to send their estimate a week and a half after they came by.

I called about getting a quote to install quartz in two bathrooms. I received the quote on the…read morepromised time. Being a fair price I agreed and he offered a quick turn around. I was pleasantly surprised because a different installer measured and despite never called back. These days it seems like showing up is half the battle, JCL kept every appointment and the install looks exactly as planned. Very happy with both the job and the service.

I can't recommend Juan more. I wish I could give him six stars but that's not an option…read more I'm a GC, and my wife and I bought what I hope is our forever home and it needed some serious TLC. Not being from this area I was at a loss on who to hire for our countertops. I took a shot after going through yelp and I couldn't be more pleased with the phenomenal job he and his did installing our new counters in the kitchen and two bathrooms so we could get back to being fully functional again with having sinks. He and his crew really nice guys and his prices are very reasonable. Don't mind the unfinished floors in the pics, its a work in progress.

We are undergoing a remodel of a 1957 Palm Desert house that needed TLC. Arizona Tile has been our…read morego-to for shower tile, our flooring and more. The staff people are all really helpful - from locating inventory to providing samples so we can match. Everything we ordered was ready when they said it would be (if you're in construction mode, this is crucial). And the selection is pretty epic. Our problem isn't finding something- it's narrowing it down to the right thing(s). We are just about here every weekend. Gabe, Carlos and staff have taken great care of us.

I'm at the end stage of completing the building of a brand new home…read more... I didn't realize that the really stressful part wasn't even with the Architect, or getting the permits, which was a little stressful. But it's the last minute making of selections for kitchen and island countertops and shower floors and walls and all those extra things that make the house special..... yet super time consuming, and can be very intimidating to walk into a store making sure you have the right dimensions and sizes and color combinations! Thank God my great contractor recommended me to Arizona tile. But you see , walking into their superstore, with all their selections, trying to decide between which type of stone and tile, etc., made me extremely overwhelmed and even more stressed! But then one of the sales designers atArizona tile, walked up with a big cheerful smile, and asked me the question that I most needed. She said, "how can I help you?" And help me she surely did! Not only was Debbie extremely knowledgeable about all the products and materials that Arizona tile carries, but she went above and beyond to ignore my ignorance about so much regarding the finishing processes of my showers and bathrooms and what I needed for my kitchen! Within 10 minutes of me showing her my blueprints and me trying to tell her what I was going for, it was like she was inside of my head already, knowing where to show me and how to direct me to the right places within the store. She answered every one of my 1 million questions with patience care and ultimate customer service! She treated my project like it was her own home. She went through my house plans all three bedrooms, all four bathrooms, some of which required special accommodations, like my steam room bathroom, and just made everything looks so easy as she helped me through the selection process! She is one of the kindest, most caring sales person I've ever encountered, in my 48 years. And that is not an exaggeration. I come from a background of home developers, and managed a large customer service department, but it's a whole different process when you're building a custom home yourself by yourself. There were ideas and suggestions that she offered that I would never have considered, until she presented them to me. Beyond her wonderful customer service, Arizona tile is also set up for the ease of the customer and they present a can-do attitude about everything you bring to their table. Debbie, I'm grateful for our "HOPE" connection, and even more grateful that Providence allowed me to have you as my designer. As you can obviously tell, I would recommend this place and especially Debbie, to anybody who is remodeling or building a home. I would have ran out of there too overwhelmed had it not been for Debbie. And It's night and day from trying to go to a big box store or even a smaller custom tile and stone retail store. And despite how busy she was every time I came in, she would spend some times up to two hours with me until everything was just right, and when we ran into a snag or a problem, she wouldn't stop until we had a resolution that was just perfect. Thank you, Debbie, for making me feel like I was always your only customer even though there were many other people who were in need of your assistance. I just can't say enough how much you made my dream home really come true! Thank you and God bless you and may this new year be especially good to you.

First , I hired a nefarious decorator who claimed to be a designer and upon further digging he had…read morea record of theft. I had found DMundo on my own and they bent over backwards to help me finish my project. They have so many great tiles and product. The staff sympathized but their hands were tied. Regardless, I'll always use them for my tile. Make sure to do. Background checks on designers. The good news is all their tile is gorgeous ! I'm Not there but I'll add pics soon.

UPDATE: got a message from Dmundo that we can pick up a bottle of the paint at their store to…read more"touch up" In this Coca Cola bottle. I wish I was kidding!!!!!! What kind of a place is this??? They literally ran off with our $4,500. It's crazy.

When the Father Son came to start the job they were very friendly and happy to work with us and…read moreeach other. They were very knowledgeable and were happy to answer any questions that we had. We are extremely happy with the job they did and love looking at our new fireplace and wall. We were also appreciative that they were very vigilant on cleaning up at the end of the each of the 2 days that it took to complete the job. They were also the best bid out of 3 bids and very reasonable. We would highly recommend them.

Great work. I'm so glad that I met Eddie. He went above and beyond everything looks wonderful.read more