These guys were great! We had a whole house of (used to be!) white floor tile and two bedrooms of carpet that had ink stains. The floor tile came out looking brand new and the stains on the carpets were gone! In addition they were prompt in taking care of us, did things we didn't even ask them to do, and were friendly and courteous throughout. Highly recommended! read more

Ames & team did an amazing job getting stains out of my wool carpet. Knowledgeable and professional. Highly recommend!

I want to be clear about my feedback to you and your company. 1. Despite your assurances, you did not take care of me. Really at all. The stain remains, decreased yes but still visible. You never showed up on day expected, and no communication. And your tech managed to upset a number of neighbors - all in about 15 minutes. 2. Your tech arrived yesterday and behaved disrespectfully towards neighbors with yelling and cursing. He will claim he "didn't start it". That is relevant whether true or not, yelling and cursing at a job site is never acceptable! Not ok. 3. Your tech parked such that he was blocking others' access. Not ok. Didn't ask me for alternative. 4. Your tech arrived on site with an attitude toward me that was hostile, as if I had woken him from his weekend and disrupted his plans. Not ok. My faith that your company would be able to handle this job was entirely misplaced. read more

i'm really impressed with the work done on my 2013 Jeep Wrangler. The exterior looks fantastic, and the interior cleanup was honestly the most impressive part. He managed to remove three years worth of dog hair which I didn't think was possible. You can tell they take pride in the work and pays attention to the details. The Jeep looks and feels refreshed, and the results succeeded my expectations. I would absolutely recommend them to anyone looking for a thorough high-quality detail. read more

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I have white carpets and Pristine brought them back to life again! They really do pristine work! They are the best!

I was very impressed with the job they did. I had several carpets that had old stains that never came out from previous cleanings until now. all my carpets look beautiful. read more

Ames arrrived on time and did a terrific onsight area rug cleaning at my home for me today. It was done in about 30 min. He was helpful with recommendations for future needs. Thank you! read more

Shadiest company I have ever dealt with. You will know exactly what I mean if you just call and listen to the main guy talk--scam vibes from the start, and I should have trusted my gut. If you do a little extra web/yelp search (which I already did for you), you'll find that they had a previous business under a similar name with terrible reviews, for good reason. They changed what I asked for, charged more, and worst of all, I never agreed to any tile cleaning. While on-site, he did an unsolicited "sample cleaning" on a small section of tile--this was a rental I was moving out of. That "sample" left a bright white patch at the front door, making the rest of the tile look dirty. The landlord and new tenants were understandably upset (not because I made it dirty in the new months I lived there - the landlord doesn't clean it regularly between ever renter, which I knew when I moved in. Didn't bother me when I moved in because it wasn't super dirty, just normal tile). I was forced to pay this same company to clean the entire floor--clearly their plan from the beginning. When I tried to push back, one of them blamed "the boss." Turns out they are co-owners--I caught them lying. They manipulate, deceive, and will find any way to take your money. Avoid these guys at all costs. read more

Very quick turnaround to provide a quote and schedule cleaning the next day. The team did an excellent job deep cleaning our new home, including tile and grout. Super responsive and professional throughout. Would definitely recommend Pristine Carpet & Tile Cleaning for move-in or detailed cleans! read more

Really awesome customer service and hard workers. Couldn't have had a better experience from initial quote to the job itself. So fast, friendly, and easy. Highly recommended. read more

Aimes, Robert and his father cleaned 3 carpets, one of which was sisal. The result for the sisal was disappointing but we were forewarned that they are hard to clean. Two were taken up and out for cleaning. One wool of the 3 carpets was cleaned around the edges, not perfect, because it could not be moved. They also cleaned our tile floors which was their their most significant accomplishment - rough finished porcelain throughout our 2000 sq ft home came very clean which we were very happy with. No written invoice was signed before the work began. The initial quote was a verbal agreement. The whole job turned out to be quite more expensive than agreed to initially. We would caution anyone dealing with Pristine that they must be certain that they are dealing with Aimes and that they use proper invoicing. We were fooled by the arrival at our door of "Pristine Steam" and did not realize that it was another by the name of Pristine until after we had given them a cash down payment and then Aimes showed up for the same agreed appointment!! read more

We called Pristine to clean our tile floors (and grout). The good news - they did an excellent job, the floors look great. The bad news - they're outrageously expensive. The 2 workers arrived, did the work and were finished in 90 minutes. It cost $1200 - which means we paid each worker $400 an hour. Not acceptable. read more

Ames is a true professional. Brought my home that was full of dog hair from renters back to a pristine state, prices are great for the white-glove service provided. I highly recommend this business. read more

Pristine is always consistent and they do a fantastic job for me on all my properties before I list them. I've been using them for over 10 years and they're my go to for carpet and tile and stone polishing. They're fantastic and the value is great. Definitely use them. You won't be disappointed. read more

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Called them in the morning for 2 homes THEY MADE IT HAPPEN Professional Honest Dependable Sincere Reasonable Competitive Reliable I thought I'd abbreviate my great experience so you can get on with your day FIVE STAR SERVICE & Local read more

Wonderful experience very pleased with the results. The owner personally worked with his assistant. Our carpet and couch look like new. Highest recommendation!!! read more

They did a thorough and complete job of cleaning our carpet. This time they brought a new machine that has brushes that do a deep cleaning before applying steam. It seemed to work great. read more

Called, left message and received a return call within a couple hours. Set date/time for carpet cleaning, they showed up right on time. Cleaning was completed in a very timely manner with excellent outcomes. Definitely will call upon Pristine again. read more

Pristine...Ames, came immediately after a mishap with a new housekeeper used bleach on my grout. I was due for a full tile professionally clean & sealant and I was thrilled he was able to come out so quickly. My tile is like new. If you are concerned about all the hassle of prepping your house and losing your privacy for the day, don't! They are helpful, fast and efficient but effective. read more

Pristine Carpet & Tile Cleaning - Main traffic area. - Carpet Cleaning Near Me

We discovered Pristine Carpet & Tile Cleaning in 2018. Ames and his crew provided professional, reasonably priced superior rug cleaning. We now have a dog and require serious cleaning- carpet, rug, tile, and grout. He came immediately and completed the work in less than a day. He minimized the disruption and we are thrilled with how our home looks- sparklingly clean and beautiful. I highly recommend his services!!! Barbara L A read more

We had Ames and his team help us on 2 services: a tile/floor deep clean and polish, and a last-minute vacation rental clean on a tight schedule on NYE due to a personal matter for our usual cleaner. The tile cleaning a few months ago was transformative to our home - we have older terrazzo tiles and they looked much newer when Ames and team were done (see photos)! We are especially so grateful for the last-minute clean for our vacation rental, incredibly helpful and reliable. We are super grateful for Ames and his team - thorough and prompt communication, highly dependable and responsible in the quality of service they provide, and goes the extra mile. Looking forward to working with them again!! read more

Pristine Carpet & Tile Cleaning - Carpet Cleaning Near Me

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My fear was that 5 years of ignoring the carpet (except for vacuuming once a week) meant that the best possible result would be lightening of the ground-in asphalt. I was delighted that the Pristine technicians were able to remove almost all of the discoloration in the high traffic areas and all evidence of dirt in other areas. See "Before" and "After" photos. read more

Pristine Carpet & Tile Cleaning - Living room area near staircase and wet bar "Before" photo - Carpet Cleaning Near Me

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Ames was fantastic. Made an appointment for Sunday which was great. Price was right for cleaning area rugs.had two cleaned. And I'm very pleased. Very professional from start to finish. Will always use them for all my carpets,floors and furniture. Thank you for such great work. read more

Long story short: Pristine cleaned our carpets late last year. The cleaners were prompt and polite and the carpets looked great, but quickly seemed to collect dirt. The owner of the business quickly scheduled on of his teams to come back and redo the carpets to our satisfaction. I suspect that their extraction machine may have had a malfunction on the prior cleaning, as the carpets took an unusually long time to dry. This time everything was great. Clearly this company is owned by an indiviudal who cares about his reputation, his business and the happiness of his customers. read more

We were going to get rid of our rug when I thought we should clean it instead. Ames was able to have our rug cleaned the same day. Robert came out and he was incredibly thoughtful and knowledgeable. Our rug looks like it was just delivered from the showroom, and to think we were going to take it to the dumpster! I can't say enough good things. I'm so happy our rug has new life, and we saved the expense of a new one. I recommend pristine without reservation. read more

Literally called Pristine carpet 2 hours ago and now 2 hours later my carpets look beautiful. Thanks Ames and Robert for the prompt response, the great work at a very reasonable price. read more

Pritine came out to clean one of my rental units in Palm Springs. They did an outstanding job at both cleaning the unit entirely and also shampooing the carpets. They were very thurough and I will hire them again for all my future move-out needs. read more

Pristine Carpet & Tile Cleaning - Bathroom was cleaned spotless - Carpet Cleaning Near Me

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We literally closed on a new property this morning. The ceramic tile was in severe need of being cleaned. So it was the first thing scheduled after closing. I am extremely pleased with the outcome! The two gentlemen who showed up, Alex and Robert, were polite, professional, and worked hard for several hours to clean a ceramic tile floor that probably hadn't been cleaned in many years. I am so glad I went with this company! read more

Pristine Carpet & Tile Cleaning - Before and after! The bottom half literally looks shades lighter after the deep cleaning. - Carpet Cleaning Near Me

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Ames is great! Super nice and reputable. We definitely recommend Pristine Carpet. 5 stars for sure! read more

I've never had to have floor tile and grout cleaned, but Ames of Pristine walked me through the process and the different parts to consider. He suggested I send him a few pix of my floors so that he could give me some idea of cost without my having to wait for them to come out to do an estimate. Very convenient, and they could then schedule the cleaning. When Robert arrived, he did the measuring and gave the estimate, and because I agreed, I let them start right away. They were very professional and did a great job. My floors haven't looked so good since they were installed! I highly recommend Prestige. read more

Quick time response and best rates available. .I had Robert this morning he was professional, worked quick and clean. He helped moved things around so he was able to clean the most area. He sanitized the bedroom carpet he smelled an odor I never did. I was very happy with job done by Pristine Carpet Cleaning. Keith K. read more

Called last minute and immediate response and they were at my place in 20 mins Fast, efficient, clean, professional service. The people who came were friendly and helpful. I will definitely be using them again read more

Maybe the best carpet/upholstery outfit in the desert. You call Ames. He comes and delivers. We were helping a friend out and Pristine was fabulous. I wish I had taken before and after, but trust me, all 4 pieces were pristine! read more

Ames responded quickly to our request and was able to clean the rugs within a few days of my call. They were professional and friendly, and did a really good job on the rugs. I would recommend them to others. read more

I just moved to the Desert a year ago. M y carpets hadn't been cleaned since I got here - and I have two small dogs. I called Pristine yesterday - they found time for Jacob to come out and give me an estimate today. He stayed and cleaned my carpets - and did a great job! I am very pleased. read more

Great costumer service from the moment I contacted them. I've worked with this company before a few times so I knew they would be reliable and trustworthy. I am happy I was able to use my credit card to get this done so that I can have clean carpets to celebrate Christmas with my kids. Robert and his co-worker were professional and kind. I referred my neighbor to them and she is also satisfied with their work. They asked if they could come earlier then our scheduled time but I wasnt ready. They respected my request so I appreciated that. I'm so happy we got this work done. They were in and out quick and did a great job. read more

I highly recommend this company for mattress cleaning. I had a guest who severely damaged my mattress and I needed a professional cleaning company to come out as soon as possible to treat it and Ames helped me get it serviced the next day. The service was timely and professional. I will use them again in the future. 5 stars read more

I called Pristine carpet and tile cleaning today, they were able to get me appointment same day, worker showed up on time. Robert, did an excellent job on my tile, and grout, when he was done, my tile looked like brand new, very professional, very competitive pricing. I highly recommend this company!!! Happy customer! Jerry - Palm Springs FIVE STARS read more

That Lady and I needed our Condo carpets cleaned and called Pristine, because we had heard they had a new high powered truck mount cleaner. Well we called them, confirmed, and set the appointment. They sent out Nico. Nico was impressive. He was efficient, did his magic and you could immediately see the difference. Despite working alone, he moved stuff around and pleasantly went about his work. In a little over an hour he was in and out. We have had other carpet cleaners but Nico's magic wand kept the moisture to a minimal amount. We were amazed. Anyway, we highly recommend Pristine and ask for Nico, and say, hello for us. read more

This company really goes above and beyond! After a stressful condo-purchase that almost went wrong, it ended up closing yesterday at 5pm. I reached out to a few businesses but no one had availability until the end of next week to clean carpets. Prestine however said they might be able to squeeze me in next day early afternoon, which was perfect. The catch with my condo is that it's located in the middle of the association with no vehicle access.. Enter my hero, Robert, who arrived by himself and managed to drag all the hoses from the parking lot, across the pool area, through my upstairs unit window. He also made sure to treat all the spots prior to the cleaning. It was amazing to see the colors change to a few shades lighter and the spots magically disappearing. Robert was super pleasant the entire time despite the tough conditions of this particular job. He really made my day! PS: I kept the windows open for a few hours which dried the carpets nicely and there are no chemical smells left whatsoever. read more