If only there was an option to leave a negative star. This facility seemed like a decent place to…read morehelp my mom so we tried it for a while. The care was acceptable until we were dealing with the nurse Marcelle Turner. She told everyone she was a nurse but she was only an LVN. She had no compassion, judgmental, and did not listen to myself or my mother. She overall just had a disgusting attitude and pushed us to get help somewhere else. This is our story, what happened with us. Maybe you will have a better experience. Just please pray you don't get Marcelle Turner assigned to you!

We've been with a handful of local home, health companies over the years, and while they all have,…read morethey are pros and cons, Horizon Valley has been one of the better ones. Most of our nurses have been excellent, and we love our therapists. Our bather Cecelia has been the most thorough from any company so far. Where Horizon falls short is with their scheduling whee when it's time to recertify, but if you keep track and keep in contact with the office, it's manageable.

They were caring and attentive, and always there for my friend until she went home to heaven. She…read morewas so happy with them. They made her smile every single day. They were the best.!

The most amazing home care services out here. I highly recommend them. So excited to use them for…read moremy mom this year. Sandy and her husband are the most compassionate owners ever. They have hearts of gold. They have the. Most amazing staff. Caregivers that actually care about the impact they are making for the clients and the families.

I don't take pleasure in writing this review because Gabby is a very nice person and I'm sure she…read morehires a lot of very nice caregivers. Unfortunately, my parents did not get one. The woman that Gabby sent to care for my 90-year-old father was off her rocker and had to be removed from my parent's home. Gabby was as shocked as I was because she had used her for other assignments and had never gotten any complaints. Also the woman apparently had good reviews online and had a lot of hospital experience. But bad people can slip through the cracks in any business, especially when they're being hired on a contract-type basis. My caution to anyone using any agency or hiring a private caregiver is to do your due diligence. Do not hire an agency and walk away feeling secure that your loved ones will be well taken care of. Had I not been watching on the camera to make sure that my parents were safe, they would have been traumatized by this woman being in their home all night. Even after getting her to leave, my mom who has Alzheimer's, was terrified that she would be coming back despite me ensuring her that she wasn't. Anyone who is doing long distance care of loved ones living at home, I recommend if you don't have them already, get cameras installed and diligently watch them, especially when a new person comes to the home whether they're from a private hire or an agency. This will ensure that your loved ones are safe and well taken care of.

Deciding to get a caregiver for an aging parent can be a stressful experience. I found myself in…read morethis predicament when my mother was being discharged from skilled nursing. I had no idea where to start. After being given a few options from various people I began making calls. As soon as I had Gabriela on the phone I felt immediately at ease. She went to visit my mom in skilled nursing so she would be able to find a caregiver that matched my mom's personality and boy did she knock it out of the park. The caregiver she assigned to my mom was kind, communicative, patient, reliable, and the list goes on. I was thrilled, but more importantly my mom was over the moon. When our caregiver was unable to make her shift due to illness, Gabriela texted me right away and was prepared to find a back up. Gabriela herself even offered to run an errand for my mom on the day that this happened. I cannot recommend Constant Companions Home Care enough! We had.a very positive experience and if I ever find myself in need of a caregiver again, I know who I am calling.

If you have a nonverbal child go elsewhere the company could never find us sufficient nurses they…read morecater to the employees and not the patients schedule....my daughter was injured by a nurse in February 2026 which finally made us terminate services!!! The incident was all caught on camera and the agency treated the situation as if we did not have a right to know if there were consequences for the nurses negligence we had to report the nurse ourselves to the nursing board to ensure there were indeed consequences for the actions of the nurses negligence witch lead to an investigation of the agency as well....use discretion if you chose this agency for your loved ones care

Amazing staff that really takes initiative to helping out their clients. They really take the time…read moreto ensure there is compatability and a connection between client and therapist, it is also reassuring that anyone can switch therapist at a moments notice. My daughter has daily ABA therapy sessions and it has helped her growth exponentially.

Judy is the BEST!!! We have been working with this home health care service for quite a bit of time…read moreand Judy is always so kind, helpful & educated on all the services they offer. What an absolutely spectacular company. I urge you to give them a call if you are looking for a company that is quick and efficient! Thank you for the great service.

They are the best, great staff Amanda Azar and Amanda Burr go above the call of duty they are kind…read moreand loving. Brandon my physical therapist is so helpful and informative thanks a lot. This company puts a lot of effort in their service. Thanks Valley Care.

First and foremost, if you're looking for exceptional care for your loved one, this facility comes…read morehighly recommended. During our initial tour, Anzel was absolutely amazing and incredibly helpful. She took the time to explain everything included in the rehabilitation program and showed us around the facility. The facility is modern, clean, welcoming, and staffed with truly exceptional people. I would especially like to recognize Jiellen T., the case manager assigned to my dad. She went above and beyond to make sure he received the proper care, love, and support throughout his stay. Her dedication, professionalism, commitment, and genuine willingness to help are beyond words. She was always responsive to our calls and messages and consistently kept us updated. We are incredibly grateful that we had the opportunity to meet someone like her. She is truly a gem! A very special shout-out as well to all the Medical team- Doctors, Nurses, LVNs, CNAs, therapists, and care staff who took such wonderful care of my dad -- Dr. Jin, Liezel, Maricel, Audi, Ritchie, Mike, David, Neil, Aaron, Kelvin, Earl, Axel, Carlos, Amy, Andrea, and Melissa. They treated my dad as if he were their own family. Their kindness, patience, compassion, and encouragement meant so much to him and to all of us. Erwin for being so dependable, especially when it came to arranging transportation for my dad's medical appointments. His help made things so much easier for our family. Jun (Maintenance) was also someone we truly appreciated. His kindness and encouragement helped lift my dad's spirits and motivated him to keep pushing himself to become stronger. Sydney at the front desk was exceptional -- always super friendly, welcoming, and caring. She always made us feel comfortable and greeted us with such a warm and positive attitude. Lilia-greets every patient each morning with a smile and puts so much heart into making the facility's events special and memorable for both patients and their families. And that kindness truly makes a difference. And lastly, Sonny, who gave us such a warm welcome from Day 1 all the way through my dad's discharge. He consistently made sure that my dad's care plan was properly executed . We truly appreciate his leadership, support, and dedication to making sure my dad received the care he needed. And to the entire THCC team -including everyone whose names I may not have mentioned but who played a part in my dad's care -- thank you from the bottom of our hearts.

My dad had a fall and needed rehab after his hospital stay. Everyone at Temecula Healthcare Center…read morewas very friendly and glad to help when asked. Jieleen was his case manager and she was always available to answer my questions and make sure he got the best care possible. He's back at his assisted living facility thanks to the care of the medical team and staff at Temecula Healthcare Center.

They are extremely professional and accommodating. I enjoyed meeting with them. In addition, they…read morework with multiple agencies and others within their community,

I've known Rebecca personally for a while now as community partners in the senior care industry and…read moreI recommend Always Best Care for being so exceptional, providing excellent guidance for seniors and their families when they need it most, and their team is the most professional, caring, and reliable!

My brother was here for 6 weeks following surgery. We are very grateful to have chosen this skilled…read morenursing facility. The first day there included a care conference with family, case manager, social worker, nurses, aides, physical therapist and Dr. Rolando Gutierrez. The plan of care was created after careful listening by the doctor and the staff to patient/family concerns. The plan was then implemented consistently over his 6 week stay. The nurses and case manager maintained necessary updates while also responding to my calls in real time. They were all professional and thoughtful. The facility itself is modern, clean and has large patient rooms. The physical therapy room is also large, modern and welcoming. There is a place for patients to safely sit outside. We feel fortunate in having the recovery phase in this skilled nursing facility. When we really needed help the staff who work in this modern facility came through beautifully. Your help is Much appreciated, Paula Ste. Marie

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.