At the Riffelhaus, you are primarily paying for the experience and location of the hotel. AMAZING views of Matterhorn, on the ski resort, and with huge windows that have views from every angle, you really can't go wrong! I was blown away by the location as soon as I arrived in Zermatt and took the train up the hill. I could not have been happier. The hotel itself is a very old building, and it shows, but it is very well maintained. We were at the Riffelhaus for only one night, and there was a 7 course meal that they served for dinner which was included in the price. The food was so so, I expected a little more but it was not the worst food that I have ever had. The brunch the next morning was much better, by far.
The best thing about this hotel is the Sauna and Steam Room. They are designated as clothing free areas, and everyone was obliging to the rule. The sauna windows were picturesque. The steam room was the hottest steam room I have ever been in and I felt squeaky clean after I stepped out of there. They also have a hot tub that is very small but has amazing views of the Matterhorn.
I would stay here again in a heart beat. The photos do not do it justice and the price tag is steep, but it is worth it. read more