Chalet Hotel Schonegg is the absolute BEST! Friendly, helpful, great spacious rooms, many…read moreamenities. The pool is amazing. You can be in the pool and see the Matterhorn, simply awesome. The breakfast is one of the best we had! Highly highly recommend

One of the most amazing views in zermatt is from the hotel bar here. Sit with an expresso martini…read more(best I've had) or an old fashioned and soak in the view.

Staff was friendly & helpful, rooms were beautiful and very clean. Pool was lovely, and the bar had…read moregreat atmosphere.

This is a Zermatt home away from home. The staff is wonderful and attentive. The amenities are…read moreglorious (pool, sauna, spa, massage) not to mention the finely appointed rooms. Bar 55 is on site, too - a perfect place to wind down after a day of hiking, skiing, or whatever it is you do during the day. The spacious and clean rooms are near the action in "old" Zermatt, but far enough away that the roar of nightclub life is unheard. Try this hotel, but be warned: it will spoil you for any other place you've stayed.

I stayed here for a week during a retreat. Great location in Zermatt. Obviously close to the…read moreMatterhorn, the town, everything you would want while still being peaceful, and not in the hustle and bustle. Things to know are that there is no air conditioning, it's Switzerland so that's how it is. One of the restaurants is heavily Lebanese food, so if that's not your thing, you will want to go to the other one or eat elsewhere. The breakfast is very good And there are lots of options. The beds are comfortable and the rooms are nice and include a backpack and things you want to use while you were here. But again, if you come in the summer, no air-conditioning. One day we went to the lake area that is also operated by the resort. Nice place to hang out, do some standing paddle, and relax on our last full day here. I also got a massage at the spa and the treatment and facilities were great. The Wi-Fi at the resort is also pretty good so that is a plus. It is a nice place, convenient, and would stay here again if I were in Zermatt!

We normally stop here for a little aprés after skiing and have such a great time. I really enjoy…read morethe cervo fries and burger. They've always got fun music playing and there's even a little play area for kiddos. Writing this review for the spa though. I was gifted a massage/spa experience for my birthday and WOW! There was so much to do, I could've stayed all day. We started in the quiet room yurts and had some tea and a bit of trail mix. Then, headed to the outdoor onsen that overlooks the Matterhorn before heading to our massages. Mike was awesome and is a trained osteopath. He helped to work out all the kinks from a week of skiing. 10/10 recommend!

Great proximity to the town & lifts. Absolutely wonderful service and our teens loved it, too…read more 10/10 would stay here to ski again.

Our favorite boutique hotel in Zermatt. Great view on the…read moreMaterhorn. Friendly staff. The rooms are well designed and comfortable. It is always a pleasure to spend time there in the winter and at any season.

Needed to correct the low review for this hotel from someone who did not even stay there! We just…read morespent two nights in Zermatt and Hotel AMBiANCE was a sanctuary for our stay- centrally located but away from the crowds of Bahnhofstrasse. Room was a Junior Suite with Matterhorn view. Incredibly comfortable, clean and well designed to have space to relax and decompress. Room matched pictures and exceeded it as you can't see the room's balcony in the photos. That provided a wonderful place to sit in the early morning or at sunset to watch the alpenglow. The inn is family run and the pride of ownership comes through in every detail - Stephanie and Alain were wonderful hosts. Breakfast selection was perfect for diverse tastes/dietary restrictions - critical when traveling with others :) Inn includes a sauna and whirlpool to allow you to relax after a long day of hiking, skiiing or other adventures. Overall, highly recommend!

Unfortunately we were unable to take our vacation in Zermatt this year (2020) due to the COVID19…read moreoutbreak. In fact, we weren't able to even get to Switzerland due to travel restrictions. Of course, none of this is the fault of the hotel or my party. Bad things happen, it is how you deal with them that counts. I booked through their site directly - cut out the middle man and increase their margin - so I thought I was doing them a little favor. We knew at least 1 week ahead of time that we couldn't make it into Zermatt and let them know. Unfortunately, they refused to give us any refund or credit - I guess they are following their rules. At the same time, we are out thousands of $$$ because we tried to help them out a bit. My advice is to NOT book directly with this hotel, instead, work with a booking company that will protect you in case of odd circumstances. I learned that the Ambiance is going to return any favors... Finally, I will note that all (4) of the other hotels and condos (in other parts of Switzerland) gave us our money back without question or hesitation.

Loved this place! Great location in the town of Zermatt…read moreFriendly staff Beautiful room Excellent restaurants. Great place to stay in Zermatt!

We have been spoiled. Hotel Monte Rosa in Zermatt is probably the best place we have ever stayed…read morein. The location in central Zermatt is perfect. From our balcony (one of two in our room) we had a view of the Matterhorn mountain and the Kirchplatz town square where there were performances in the evening. The room was elegant and well-maintained. There was a living room area with a desk, a table for four, a sofa, coffee table, and a Bluetooth enabled stereosystem. There were two bathrooms and a walk-in closet area with four large closets. There was a television in each of the two principle areas. The hotel staff was great. They provided information about the local lifts, trains, spa-gym, restaurants, and other town services. When I mentioned that one of the multiple lightbulbs in one of the bathrooms was out, it was replaced in less than an hour. The hotel had WebCam views from the various mountain peaks. Use of the spa-gym was included. The breakfast at the hotel was excellent and complementary transportation was provided for the short trip to and from the train station.

Yelp Review 2026 #140:…read more Out of all the hotels I've ever stayed at in Switzerland, this is one of my favorites. First, it's so close to the Zermatt station. There's a nice bakery next door. It's quiet. The ladies at the front desk were absolute rockstars. We just wanted to leave our backpacks and come back in the afternoon to check in but they let us check in when we got to the hotel at 8:30am without hesitation! They were super nice and friendly. There's a restaurant in front of the lobby. Our stay included breakfast but we left before breakfast hours. Our room was huge. Lots of cabinets and storage space. Our balcony had a nice view of Matterhorn and has two chairs. There's a separate living room with a TV, couch and seats, and a dining table. The bathroom was a good size with a separate shower and a tub. There are robes and slippers in the cabinet in the bedroom. A few steps outside the hotel, there are restaurants, cafes, chocolate shops, shopping, museum, a church and it's just picturesque. It's a beautiful place to be. They have little e-trucks that look like tuk tuks that can take guests/ luggage around/ to/from the train station. But we didn't need it since we didn't have luggage and the train station is like a 2-minute walk.

It's the prices hotel accommodation during our recent Italy/Switzerland travel but it's worth it…read more We got lucky on our first day, since we booked with Matterhorn view, we witnessed its beauty from our balcony. Had issues with the TV but staff came and fix the issue within 3 mins. They also offer free pickup/drop off from the train station. We choose this hotel due to its close proximity to the train station. No issues with notices from trains. Walking distance to city center. Front desk clerks all courteous and professionals! Satisfied with the breakfast spread. Enjoyed their assorted fruits, breads, cold cuts meats, hot items i.e. eggs/bacon. Hana did an amazing job/service during our two breakfast visits. Highly recommended when visiting Zermatt!

I love the location! We were so happy we picked this one during our Switzerland trip. The room was…read morecozy, clean and spacious, unlike the other Switzerland European style hotel we stayed in. Plenty of Restaurants and bars in walking distance, which made our stay so much more enjoy. Oh I forgot about their awesome breakfast buffet. If you have time you have to try!

Definitely recommend this modern luxury/boutique hotel/resort. Everything is clean, extremely nice,…read moreunderstated, yet so luxury. Come here for a mountain escape and enjoy the modern rustic rooms, great customer service, bars and restaurants, and even self service spa. Don't have enough wonderful things to say about this hotel-- ten stars!