View NOT worth it. Mgmt/owners incompetent cheapskates cutting corners, even w/ serious health…read moreissues like lots of mold. Tenants joke it's "resort living," because building is Mickey Mouse-ed together.
STONEWALL PROPERTIES = STONEWALL YOU.
1.) MOLD & "MAINTENANCE" JOKE:
The "maint" guy is rude, incompetent, & dangerous. We discovered mold flooding our HVAC, ductwork & drywall. 7+ months nothing done, couldn't safely use living space. We moved rather than continue to deal w/ their dangerous indifference & negligence (if not for Covid we'd moved sooner). They continuously ignored mold inspector's recoms to safely remediate, we were repeatedly forced to follow-up bc no communication/progress were happening & to be repeatedly forced to re-explain inspector's recoms was stressful & exhausting. I bet they still haven't done recoms. If you're living in #64/ANY unit, check your HVAC & ductwork.
2.) MAJOR CONSTRUCTION ZONE:
PHASE II is being built & they don't respect tenants w/ start/end times. Circular saws going through stone at 8am, hours/day for weeks without warning. Owners don't care & mgmt ignores you or placates & does nothing. Never trust what they say, quadruple timelines.
3.) INSULATION & CHEAP CONSTRUCTION:
No insulation between walls/floors. You constantly hear neighbors like in same apt. Quality is sub-par. Ex: Exhaust vents flipped; they flap constantly & loudly. Installers confirmed & building didn't want to pay to fix (same cut corners w/ mold) = OFTEN flap LOUDLY. Plus increased energy costs due to leaks.
2020 ice storm, owner ONSITE didn't turn heat on vacant apts. Fire sprinklers exploded, tremendous flooding multiple units. We're top floor & had heat on so not affected, but 12+ units affected causing tenants to traumatically vacate as water poured on them & their property, freezing temps to traverse icy roads. A nightmare which, w/ competent mgmt/owners, could've easily been avoided
Loud unnerving creaking sounds. I hope everyone stays safe, sadly - won't be surprised if building crumbles & owners found grossly negligent, legally liable.
4.) FIRES & FIRE ALARM:
Alarms day/night. One owner runs around like clueless imbecile OR pretends to be tenant so new tenants don't know he's responsible for incompetency they're subjected to...
Drunk aggressive tenant using FIRE PIT ON WINDY BALCONY. Fire Dept came, told him put out. Next week second fire. Fire Dept came/told him put out AGAIN. I contacted one owner, he emailed saying nothing but, "If place caught fire, you'd have a few hours before it'd burn through the wall." WOW - reassuring. We're on 6th floor, have young son, enjoy being alive, have possessions rather not burn.
5.) AGGRESSIVE DRUNK NEIGHBORS - MGMT DOES NOTHING:
A disruptive, drunk, violently aggressive tenant blast music, constantly yelled obscenities, & had illegal "boat captain" company from apt. He started having loud groups - including kids who'd get so drunk they'd stumble around or get carried by friends. Tenant first terrorized tenants on lower floor. Mgmt did nothing despite continued complaints. Then, tenant moved to 6th flr. After nicely asking to not play LOUD, NON-STOP BASS until 3am, he started yelling through our door. Very scary for our family. Mgmt did nothing. The mgr said, "We have a plan," but we quickly learned that their "plan" was do nothing.
Another drunk neighbor on 5th floor had DV altercation w/ gf, slamming doors, screaming, threatening each other = mgmt did nothing.
6.) ELEVATOR ALWAYS GOES OUT: Plan on walking stairs OFTEN.
7.) FRONT GATE NOT RELIABLE: People/deliveries can't always access AND thieves/vandals able to get in.
8.) HORRIBLE Wi-Fi: Inconsistent & routers aren't in each unit.
9.) MAIL / PACKAGE DELIVERY IS A JOKE:
Delivery issues, building knows, don't care. Building keeps black mailbox on road, separate from cluster mailboxes, confusing for delivery people. Many believe owners keep mailbox to have "Lake Travis Dr" address instead of "Webb Lane" address despite stress & expense causes tenants. We had items worth hundreds left side of road in rain. Building said they'd put sign for deliveries, never did.
10.) DECEIVING ONLINE PICS:
Lake levels very low due to drought, pics 2.5+ years old, area does NOT look like this. These inaccurate pics exact rep of how your "relationship" w/ these owners & mgmt. will be.
11.) CONSTRUCTION @ MARINA:
Constant & w/ water levels so low marina never out on lake - directly front of building. Renovation for years & often windy storms cause damage needs fix. Far from serene & peaceful living at the building.
12.) INFURIATINGLY "COMMUNICATION":
Hard to be this incompetent. Tenants text each other asking, "Is this real? HOW is it possible to be THIS incompetent & inconsiderate to tenants? Farthest thing from "resort life" advertised."
No on-site mgr (lives in Waco), may sound good...but never timely responses - even in emergencies. Many times, I sent texts to mgr to let her know what's happening.