1. Ridge Top Exteriors

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Gurnee, IL

Ridge Top Exteriors

2.7 (3 reviews)
Open • Open 24 hours

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Services - Ridge Top Exteriors

Siding installation

Siding repair

Siding replacement

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1 year ago

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HX Home Solutions - Note the 16 gauge finishing nails that were used

HX Home Solutions

(14 reviews)

Had a really good experience with HX Home Solutions. They did work on changing the windows and…read moredoors in our home and did a fantastic job. Our windows and doors were installed by Mario who is the best contractor we have ever worked with. Mario is an extremely competent and driven professional who goes out of his way to make sure that the job is done right. He put in extra time and extra effort on every imaginable detail throughout the installation process, doing work beyond what was expected. He was also available to address any questions and concerns and took those very seriously. Overall Mario and the HX Home Solutions Team were a pleasure to work with and their diligence and dedication to the customer is exceptional in this day and age.

October 22, 2026 First a little history from November 2016…read moreI contracted HX Home Solutions back in 2016 to replace the siding on my home with James Hardie top quality siding. HX Home Solutions had done previous work for me and I was happy with their work and price. I trusted HX Home Solutions to give me a quality job at a fair price. Right away things went downhill. While removing the old siding the workmen smashed a window well cover. Then they knocked off the High Efficiency Furnace vent from the wall. I was handed cash to replace both of them, but I had a rough time trying to replace the vent as it was a discontinued design. I paid extra to have metal vents (supplied by me) installed in the soffits. The workman did not know how to install them. He cut the holes too small reducing the net free vent area, started installing them backwards, used the wrong type screws and the soffit board was too soft for the screws. The vents started to fall off before the job was done. I had to re-install them myself. HX did not fully refund my money. After the siding installation there was a large gap between the siding and the trim at the peak of the roof. They had to enter the attic the fix it. When I went into the attic to inspect his work, I noticed the range hood vent had been dislodged. The range hood was venting directly into the attic; I fixed it myself. By this time, I was fed up with HX, swallowed my losses and gave up. I have reason to believe that HX Home Solutions had subcontracted the work. Julian, the project manager, was a subcontractor? Ten years later October 2026. I noticed that two panels of siding between the garage roof and the main roof fell off and were laying flat on the garage roof. I asked the man I hired to fix the problem to check out why this happened. He said the installer used the wrong nails and didn't always hit the studs. The installer used 16 gauge finishing nails instead of the 6d nails specified by James Hardie. I had it repaired at a cost of $700 and I believe the faulty workmanship was due to HX Home Solutions subcontracting the work. I would not recommend HX Home Solutions but if you're still planning to use them for your project I suggest you make sure they use experienced and qualified workers and also make sure they are not using a subcontractor.

Ridge Top Exteriors - roofing - Updated November 2026

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