Joe Knight was referred to us by our hotel manager in Canton, OH. We needed a ride from Canton to…read morethe Cleveland Airport the day we left. We had 6 people including 2 kids and a lot of luggage so we needed someone punctual, reliable, and a big car. Joe was on time with a spacious minivan and very kind and attentive. The ride was comfortable and seamless. Our two year old was loud and it didn't phase Joe which we appreciated. He accepts credit card on his mobile device which is very handy. If you need a car service in the Canton-Cleveland area, ask for Joe. He also mentioned he does a lot of work with NFL players during the HOF ceremonies each year.

Joe and Darla are so amazing they are the only transportation i will call very clean friendly…read morefamily people the ride is always nice clean and smooth i love these people

Blocked 2 handicap spots with his car at the Red Roof Inn. My husband beeped not once but twice…read moreindicating we needed that spot (I just had hip surgery) He still didnt move. My husband had to physically get out of the truck and ask him to move. He still did not move immediately. Words were exchanged. Before he finally sped off. I called the number on the back of the car to file a complaint and he answered saying he, benjamin, was the owner. So I basically knew that conversation wasn't going anywhere. He tried to say he didnt know we needed that spot. I said so when we are vertical and he is horizontal and you hear a horn and look back, you cant figure out that someone is trying to back into a spot and move up?? Also, said that's a pretty poor way to represent himself and his business when he curses at the person telling him he needs to move, hes blocking handicap spots. I would never use this company. Oh, and he asked if I wanted to speak to his manager! Ha! What good is that supposed to do if he owns the company?? Lol and yes, I asked him that. He didnt have much of an answer other than, "that's just what people usually do"... lol I'd give a zero if i could!

I booked my cab 4 hours in advance. I told the man on the phone that the cab had to arrive on time,…read moreas I had a deadline. He assured me that the cab would arrive on time. The cab showed up 20 minutes late and I was then told that the arrival time was only an estimate!

A few years back, first time in Ohio. Wasn't able to get Uber in the area I was in. Quickly…read moresearched online and found Mike. Almost late for my flight, luckily Mike was able to pick me up from my hotel after his previous customer and made it to the airport in time!

Early PU this AM at 5:45. Mike a few minutes early and got us to airport directly. Will definitely…read moreuse again when we fly again in a few weeks.

Cpt. Mo took great care of us in the beautiful limo sprinter, would definitely recommend Royal…read moreTransport!

From the owner: 24x7 local limo transport Fast, clean, professional…read moreServing: Cleveland, Akron, Canton Royal Transport provides fast, professional high quality transportation services in luxury SUV's with 24x7 service.

I talked with someone yesterday about a cab for today at 8:30am because my husband has the car for…read morework. I was assured the driver would be here and probably a little earlier for a 9am appointment. The cab never showed and nobody ever answered the phone. It's a good thing I wasn't trying to get to the airport. I'd be royally p'ed off and take some serious legal action. Poor excuse for a business. If this is what Canton has to offer, I don't think I'll be here long. UPDATE: The driver called around 9:10. He texted after I didn't answer. This is a very unprofessional company. I have been in OH five days. I don't know how long it takes to get from Canton to the appointment in Akron. I had told him my appointment is at 9. That's why he said he'd be here at 8:30. His response to his screw up is ridiculous. There is no way I'd try to use this service again. And I'm most definitely going to make sure anybody I know doesn't make the same mistake I did. This is crazy.

The CEO would do good to learn how to communicate in a professional manner. His post is full of…read moregrammatical errors and poor punctuation. He does not come across as educated or professional this leaves those who may wish to do business with him doubtful of his ability to deliver on a professional level. I hope that Rodney would take this review as constructive and work at his presentation or hire someone to author his communications.

Called to get a quote for a ride to the airport. After asking for the exact address he said, "You…read moreknow what? Just go on our website and check the rate there, okay?" Went to the website, no rate calculator anywhere. What a way to run a business!

I needed to cancel a paid reservation. To do so I had to call. During that call I asked if I would…read morereceive a refund for my cancellation and was told I would have a credit. Upon emailing them and asking about this credit, I was told I did not have a credit. If you decide to do business with them, be sure to get everything in writing. It is clear that their administrative practices are questionable.

He won't pick up after he knows you have a short ride. Funny part is I would have tipped heavy...read more

From the owner: Bv express transportation proudly serves stark and surrounding areas…read more Airport/Nightlife/Hotels/Residential and medical visits. 24/7 Flat Rates cheapest prices around and always on time.

Dispatch had no other drivers, I had just Got out of Jail freezing cold freezing cold snowing,…read moreleft wanted 160 bucks to come get me an hour later than when I called and wouldn't confirm the ride for 30 min, Uber wouldn't confirm at all, this man left and drove me himself only charged me 60 to go to Barberton.. Barberton... LIFE SAVER! I will never again deal with Uber or lyft.. Yellow cab all the way!!

What a joke of a business. Buddy answers the phone and I say, "hey there looking for a cab to pick…read moreme up." Guy says "yeah good luck with that" and hangs up. Hahaha trash.

A Definite 5 star rating servicing the Stark counties and beyond clean and professional cars and…read moredrivers a company you can trust !

They never answer the phone these days. It's like why even have a company if you won't answer when…read morecustomer calls. They started out well and now it's nothing but another bullshit company in the world.

Called for 2 days to schedule a sunday ride to work. No one ever answers, recorded message says use…read moretheir app, which is nonexistent, or use website to send a message. Never heard a peep. Facebook page says send message, still have not heard a thing. I would think a taxi service would have better customer service or at least answer calls/messages/emails.

Terrible. Booked for them to come over yesterday at 4:30. 4:40 rolled around, and no one came. I…read morecalled to ask why, and they said they had no record of me calling. Had to send a driver last minute, causing me to be late. Almost missed my flight. TSA had to confiscate my deoderant and shampoo because I couldn't get my bags checked properly all because this fucking idiot didn't keep my reservation. Last fucking rate. DO NOT USE. He sould be working at a KFC, not running a business.