Scot was amazing he knew exactly what was wrong and fixed the issue quickly. He checked over the…read morewhole bike for any additional issues. He will be the only one I call when I have an issue with my bike.

So grateful to Scott for the good deed he did for us. His schedule didn't allow him to come and…read morediagnose our Harley trike. However, he called and walked my husband through some steps. Got a new battery and it fired right up. You're the best, Scott and we will certainly refer you whenever we can.

Quick turn around on tire replacement! Employees are friendly and knowledgeable about the products…read morethey sell! Highly recommend to any off-road enthusiast.

I've been a customer for years. I moved to Florida and placed an online order from them, my first…read more I couldn't be happier with the process or my experience! The team there is First Rate and 5 STARS! I would recommend them to everyone!

I recently purchased a 2026 Aprilia RS 660 from this dealership. While I'm very happy with the…read moremotorcycle and the price I received, the customer service throughout the buying process was disappointing. During financing, I was initially presented with a payment of $335 per month at 17.99% APR for 60 months. After reviewing the numbers myself, I questioned the payment and had it corrected. As a customer, I shouldn't feel like I need to double-check basic financing calculations during a purchase. When I politely declined the extended warranty, the finance manager responded by saying, "I'll give you more time to think on it." I understand offering additional products is part of the process, but once I declined, I expected my decision to be respected without additional pressure. The biggest issue was the lack of communication after the paperwork was completed. My family and I, including our two young children, sat waiting for approximately 20 minutes because nobody informed us that the transaction was complete and that we were free to leave. It wasn't until I got up and asked that I was told everything was done and the motorcycle was ready. To top it off, the bike was delivered with only about half a tank of fuel. When I later reached out about it, I was told that state law limits how much fuel can be stored on site. While I understand there may be regulations and operational limitations, it felt like another example of a lack of attention to the overall customer experience. Again, I am very happy with the motorcycle itself and appreciate the deal I received. However, the buying experience felt rushed, poorly communicated, and lacking the level of customer service I would expect when making a major purchase. I hope this feedback helps improve the experience for future customers.

I just called to get tires mounted on a honda ruckus i bought here. They want $60 per wheel to…read moremount and supposedly balance 10" tires on loose wheels. These wheels don't get balanced because the bike only goes 35mph and are not balanced from the factory. Nash disagrees and insisted on charging $60 per tire to mount/balance. Ill take them to ride now in gilbert for $30 per tire to mount. This has left a bad taste in my mouth considering my car tires are $40 per wheel to mount and actually balance. I Dont think ill consider Nash anymore for service or vehicle purchases.

Highly Recommend Mainstreet Motorcycles they are very knowledgeable & Friendly great customer…read moreservice, they communicated & explained the issue ... fixed the problem & I have had no issues since. I feel confident Recommending this shop ! Great People, Great shop

While these folks have great products, I have found them (1) difficult to speak to, slow to respond…read moreto texts, and (2) careless in delivery. I paid large $ for a "mygenius" ECU programmer and an ECU Flash for my Ibex 450. shipping was slow, and the item delivered with zero documentation, and no "flash". I'm now trying to communicate to find out how I'm supposed to get my flash. Not well done at all.

Have purchased two Moto Guzzi from Cliff. Always great to deal with these guys…read more I will definately buy my next bike in this place.

When you have to call a shop multiple times after 2 weeks to find out the status of your bike, you…read moreknow you should have found a different shop. The communication with this place is terrible and they have zero urgency in keeping customers updated. Tyler seems to be the only one that answers the phone; he is the only reason I didn't give 1 star. The owner Cliff can't be bothered to talk with folks or even provide updates on service. This place had an opportunity to become a great shop that stands out in the community. When I dropped off the bike, they advised that the reason for my overheating was the radiator cap, although I advised them that I had just purchased a brand new one. After the 2 weeks had gone by, not one proactive phone call. My last call was the owner Cliff letting me know that now they " Don't know what's causing the issue," and I would have to take it to an actual Ducati dealer. They suspected the thermostat grasping for some last random solution. I replaced the thermostat myself and the same issue. Just took the bike for a ride and it overheated and put out coolant everywhere, the reason I spent $400 here in the first place. This shop also returned my bike with a broken side panel. With multiple bikes, I had hoped that a local QC shop would be knowledgeable. What a waste of time and money here. If you have a Ducati, save yourself the heartache and just take it to a real shop.

Great guy. Highly recommended. He's towed multiple bikes for me…read more Answers his phone and very timely. Cool guy

Service was speedy cost was very fair. My bike was delivered in the same condition as when it was…read morepicked up. The owner is very personable.

I have known Dan for over 20 years. Great work fair price and he's always willing to take on the…read morejobs at the dealers won't.

We travel a lot between WASHINGTON state/OREGON to about MID USA and being on the road having work…read moredone here there and places between when needed one learns who the bad & the Good really are and if one wants to say anything or not in places like YELP; and I can't believe I'm seeing this report from 2014 posted about Dan's MC Shop in Mesa, AZ because the Guy bent over backwards when I was in there. I'm a bit handicapped & can not walk very well and was having car troubles and I just happened to pull off the road into his parking lot almost directly in front of his shop before the engine died. A very nice young pretty lady came out of Dan's and wanted to know if we needed help (I said yes think so, making a long story short) we wasn't there 5 minutes I'll bet; she went back in and got a big man, he said his name was Dan, HELL OF A NICE MAN. Him & her couldn't do enough to help get US back on the road... The Man said the lady worked there after asking her name i.e. Connie SOOOOO I thought I would take a few minutes and share a THANK YOU for the Both of them i.e. Dan & Connie. They was very friendly even for our Dog named FOXY we had with us to get her a bowl of cold water. I just clicked on 5-Stars if there was 10 stars I would of done that instead !

POS boss.. hired my husband to fix a bunch of effed up bikes that weren't fixed that their current…read moretech had effed up, he turned them all out within 3 weeks, and then the jerk owner "Mike" had to let him go for apparently "asking too many questions "... Mike has dementia and needs to retire. I'm sorry, but if you take your bike here, please be aware of this. He effed over my husband in pay, blaming him for bikes he never even touched, and when my husband tried to confront him on these his response was "so sue me" which apparently he says often. Not a good person and not a good vibe. Go literally anywhere else.

Took heritage softail in for new tires. Simple right? Wrong. Total nightmare. I ended up having to…read moretrailer the bike to AJ where we discovered fix a flat in the rear tire. Do.not.go. here.