I have purchased a car from Marshall's, and also had body work done on my cars on two occasions…read more They are professional yet personal, and stay in contact with you every step of the way. My car went in for body work, and Marshall's dealt with the insurance company, saving me the hassle. The car was finished when promised, and was washed and vacuumed before I picked it up. I purchased a car for my daughter back in January, and I was impressed with the honesty of the salesperson Anthony when discussing the car. I had to change the name on the paperwork, but it was no problem and not a big deal. I plan to buy my other child a car here in the near future. If you want honesty, integrity, and a job well done, this is where you want to go.

If you're to ever make a choice of buying a car from a dealer, it has to be from Marshalls…read more This is the first time I was buying a car in US and obviously had tons of questions in my mind. Anthony from Marshalls answered each one of them and provided me every bit of detail I asked for. Right from test drive(s) (I had multiple test drives coordinated by Cody who again was very courteous) till I closed the deal, it was a fabulous experience. Unlike other sales persons, Anthony is non-aggressive. patient sales person who never puts pressure on customers to close the deal. He sticks to his commitments all through the selling process and is thoroughly professional. It's been more than a month that I closed this deal and I am fully satisfied both with after sales service, overall performance of car and every other aspect. I have nothing but all praise and full marks for him and his dealership.

Bought my daughter a car here today. Jason was fast and helpful with everything. Saved us some…read moremoney on insurance too! Check out the website.

Before I came to Jax I had a horrible experience with Toyota in Woburn. I read the reviews for Jax…read moreand they were all positive so I decided to go and give this dealership a chance. Best decision I've ever made.. not only did I find a car I loved but Jason made the entire process easier then I could have imagined. All of this happened at the beginning of the covid-19 crisis and I didn't think i would be able to get the car until after due to most RMV's being closed. However, Jason managed to get in and get my plates and I had my car! Awesome customer service. I would recommend 10/10

Qualified technicians led by two great owners who are honest and committed to exceeding customer…read moreexpectations in quality, cost and service. They will work with the customer to correct automotive problems in the most affordable way without compromising quality and safety. What more can you ask for. Rick Pozniak Billerica

Pulled up at 9:50pm to get gas and the employee came out and put an X with his hands signifying we…read morecouldn't get gas 10 minutes before they closed... don't expect to come here and get service during operating hours I guess

Great people. A one stop shop. They do your financing, warranty, and papers at the registry,…read moresticker and license plates. I love my car!!!! Highly recommend David, Chris and Don.

After going to many dealerships, we bought from Vitale. They were very patient with us because we…read morewent by so many times to check out one of their vehicles. My son got his dream truck at Vitales. The whole process was pretty smooth and I can't thank them enough for that. Top notch customer service Will def be back when my daughter is ready for a car. thank you guys

They worked with me through the whole process. Financing was easy. I test drove it today and took…read moreit home. Awsome dealer

Took my 24 eclipse cross in for a oil change. While it was on the lift they had me go out to the…read moregarage to see that brake pads need to be changed. They had the pads out of the calipers and caliper taken off. I told them that I would do my brakes myself and put it back together and just do the oil change . I did the brake job this weekend and I found that they massively over torqued the caliper slide pin bolts. One side was ok, on the driver side I need a 3ft cheater pipe to get the 14mm bolt off. Should never happen naturally with a car that's only 2 years old. Either negligence or spite are the reasons that this could happen. I would not trust bringing my cars there for service.

I will never go anywhere else! Family owned and operated, my entire family has been going there for…read moreyears. Trustworthy and affordable! I would recommend them to anyone!

Absolutely the friendliest and best customer service, and totally trustworthy. We bring all of our…read morevehicles here.

3rd Time purchasing a vehicle from Jhon, and last assisted by Owen. Great service as always, no…read moreways around or trying to get u on vehicle ur not interested with. and with a guarantee approval 100%. Definetly recommend and will come back if needed.

Awesome people,honest and very friendly, I would recommend this dealership.read more

I bought a 23 Atlas, they had it numerous times to fix the same problem and were unsuccessful. We…read morestarted with the service manager Rusty and he pushed the problem off until he was no longer employed there. The car was out of warranty now and we had the same problem. The case was sent up to a higher tech at VW and then the dealership hid behind them. Tim Pullo the GM is incompetent, so was Rusty. The only good people in that dealership to deal with is Eric a salesman, and John in finance. My recommendation is to stay away from the dealership, especially the service department and the GM.

I had a good service experience here recently, so maybe they've improved. I thought I should give…read morecredit where credit is due. I had a fault light on, which it turns out was due to a bad battery. I didn't have them replace it and they didn't charge too much for the diagnosis.

I found the part that I was looking very easy to find in such large area , and still has a lot of…read morelate models cars that I can use

As misguided youth, we used to go to Jack's in the 70s. We'd walk in with with quarts of beer and…read morefind the highest car on the pile. We'd climb up and watch the world go by. The old guys were hilarious. Had to laugh at "Place is filthy with mud puddle and pieces of cracks glasses on the ground everywhere". Dude, it's an auto wrecking yard not Chez Paul.