Imagine a car dealership that you know to be trustworthy, to value you as a customer, to deliver…read moregreat customer service, to perform great repairs and maintenance, and to sell a great product. That's North Reading Subaru. I don't know about you, but, I can count about 5 such companies. North Reading Subaru is one of them, and Subaru of America is another. On each interaction that I've had with North Reading Subaru, over many years, I have to remind myself that North Reading Subaru is a car dealership. If I didn't know better, I'd think I was doing business with Nordstrom, Costco, Nations Photo Lab, REI, or any of the other companies in America, that stand out for high quality product, business integrity and customer service. The 2026 Subaru Outback that I am in, is stellar, a significant enhancement over prior year Outback's (each, have lasted forever, with only preventative maintenance (at North Reading Subaru), and very few repairs). Jonathan Walker is a superstar sales and leasing professional, who is as knowledgeable about Subaru's as he is dedicated to business integrity and customer service. The Service Department is the best service department that I have encountered in several auto brands, over 50+ years. They perform meticulous work, are efficient, and high integrity. One thing to note, they are busy; In my opinion, they are busy, because they are so much better than other Subaru dealers in the area. We've never purchased a pre-owned car, but, I recently walked the North Reading Subaru parking lot, and I must say, I could not tell the pre-owned cars from the new cars. If we were in the market for a pre-owned Subaru, North Reading Subaru would be our first and only stop. It is a privilege to be a customer of North Reading Subaru, to KNOW that you and your car will be well cared for, and to NOT have to worry about funny, or underhanded business, often associated with car dealers.

Honest and easy to deal with--great service and prices…read more People u can negotiate with and listen to the customer I've bought two Subarus from them

Rt. 28 Motors have been a family business that I've purchased two vehicles from. The owner, Harry,…read moreis very intelligent and easy to talk with. I've had a very pleasurable experience purchasing from his business. The staff there Mike, the sales rep. and the crew are all very helpful and courteous. I had purchased recent s.u.v. from them and noticed it was missing a part from the jack, I called and spoke with Harry and he simply said, "just swing by, no problem I'll make sure you get one, and also apologized for the slip on the missing part. Their people I would turn to without any hesitation when it comes to my next vehicle. Jim R.

1-Star Review for RT28 Motors - 137 Main St, North Reading, MA…read more I bought a used 2017 RAM 2500 from RT28 Motors, and the experience has been extremely disappointing and costly. Within days, the truck failed the Massachusetts state safety inspection for major issues including: * Bad ball joints and tie rods * Broken side mirrors * Steering concerns * Suspension and emissions failures These weren't cosmetic issues -- they were safety violations that made the truck illegal to drive. Before the inspection, I had already raised concerns about the steering. I was told it was "just a wheel balance" and brushed off with "Are you a mechanic?". I was also promised in writing that repairs would be handled once the bank funded the deal. After they got paid, they delayed registration for nearly a month, preventing me from getting it inspected within the state's Lemon Law window. That's not just frustrating -- it's deceptive. By the time I could inspect it, I had to pay over $2,500 out of pocket for parts, labor, and a wheel alignment -- just to make the truck safe and legal. Now, after providing receipts, the failed inspection report, and documented communication, I've been ignored. Since posting about my experience, I've received multiple statements from other customers who say they also received vehicles with incorrect or unsafe parts installed. That's a pattern -- not a one-off. I'm not someone looking for a handout. I'm self-employed, sober 7 years, and a father of four -- including a newborn. I did what I had to do to keep my family safe. I've filed a Chapter 93A demand and will pursue legal action if needed. If you're considering buying here, think twice and get everything in writing -- including a full third-party inspection before you sign anything.

I had an excellent experience purchasing my Chevy Trax RS from Liberty Chevrolet in Wakefield. Joe…read moreK. in Sales was great to work with and got me an excellent deal on my Trax RS. Blake B. in Finance was equally helpful and was able to get me a very low interest rate, which made the deal even better. The entire process was quick, easy, and straightforward. From working out the deal to financing and getting everything finalized, they had the whole process completed in just three days! I really appreciated how smoothly everything was handled and how well the sales and finance teams worked together. Liberty Chevrolet has a great team, and I couldn't be happier with my Trax RS. Highly recommend Joe K., Blake B., and the entire Liberty Chevrolet team in Wakefield!

I am writing this review to let people know that Liberty Chevrolet in Wakefield is awesome and…read morehighly recommend them. I bought a 10 year old 2016 Chevy Sonic from them and discovered the A/C had an issue. The A/C was working but was leaking freon around the A/C compressor which unfortunately was not covered under the 90 day warranty. I reached out to Liberty "after" the sale where I had to pay to replace the A/C compressor and while Liberty really had no obligation to cover they offered me compensation to make right which I really appreciated. Again they stand behind their sales even after the fact so you will be in good hands if you choose Liberty!

Extremely disappointed with Liberty Mazda…read more Negotiated online with Jim and agreed the selling price for a 2015 Toyota Tacoma Truck. The Truck displayed a sticker stating (and according to salesman Pete) the Truck had been serviced by their own Service department. After spending 5 hours of my day and $112.00 having a pre-purchase inspection done at Woburn Toyota, I was given a report listing $4514.00 of service work that was needed. Woburn Toyota service department take a video of the inspection for their customers to see. The video showed that the cabin filter was covered with leaves and dirt, the air filter also filthy, the axle boots split/leaking and a possible leak in the cooling system, the coolant reservoir was below the minimum level. The two most expensive items were the steering rack and axle needed to be replaced. Salesman Pete promised me he would get back to me about them having the repairs done, but never did, he also stated that the owners will most likely sell the truck at auction rather than do the repairs. Buyers Beware!

The finance thug attitude was terrible and tried to hard sell the car service plan to us. When we…read moresaid we don't need it, he became very rude and questioned us why we don't buy the service plan and said something like you may die...

Run as fast as you can from this business! DO NOT DO BUSINESS WITH THESE PEOPLE!!…read moreIllegally sold me a salvage/reconstructed titled minivan. Did not disclose that the minivan had a salvage/reconstructed title at all. When I returned to get my money back after realizing what they had sold me and doing the CARFAX history (which revealed that the car was deemed severely damaged at auction on 10/25/2017) on the car they attempted to lie and trick me into thinking I had to keep the vehicle. They were unaware I had been in contact with a lawyer. They continued to lie but eventually realized they had to give me my money back. When the man that actually sold us the car arrived he yelled at me and said that I should have looked into the vehicle more before buying it. When I explained what he did was illegal he yelled at me again and loudly stomped off. I ended up putting a stop on the check so I did get my money back despite their attempts to keep it. I attempted to leave a review on their FB page but they blocked me and deleted my review.

Buyer beware! This company ripped my boyfriend off. He traded in a perfectly good car: Blue Honda…read moreCivic 2009 for an early 2000's Lincoln Aviatar. After a month and a half, the car was gone. We were told by our mechanic that the engine was dead. This car is now sitting in my parking lot; my boyfriend still owes payments on it. His mother tried calling this company, but they gave her the runaround. Please do not go here. We made a complaint to the BBB.

Rilos Auto Repair is My Ride-or-Die Shop!…read more From my first days behind the wheel in Wakefield, Rilos in North Reading became my go-to (and only) mechanic. Honest, lightning-fast, and flawless every time. Transmission rebuilds, brake jobs, you name it! They squeeze me in and send me out smiling. Nobody touches my cars but them. Absolute legends!

If you're having any car trouble at all or just need someone reliable and honest to take a look at…read moreyour car this is the place for you. These guys are kind, efficient, and professional. Im so much happier when I leave their shop knowing my car was in good hands. Depending on the service I'm receiving; big or small I'm typically in and out in a few hours.

I went here after being stuck on the side of the road with a flat tire. Great service, I would…read morerecommend this business as it was recommended to me by a co-worker

Bought 4 tires a few weeks ago and was told I would receive $160 rebate. When I went for the rebate…read moreI was then told they weren't the ones that had a rebate. When I went back to the store I was informed that Gordon the manager would get back to me.After 2 days I went back and was told there was nothing they could do about it,I would have to make a complaint to Bridgestone- Posted one star only because I had to in order to submit this

Unbelievable service. I just can't say enough good things about this company. This is business the…read moreway is was meant to be--done right, and for. efficiently, the first time. Thanks to Nick and to Charlie for making this process seamless. A+ for the extra effort.

I called to ask about cost of OEM glass repair and camera calibration-- to my surprise they spoke…read morewith the tech and advised I should first try making sure the windshield is fully defrosted/defogged as that is the most common issue for my car/model! A no-cost solution as first recommendation? 5 stars for integrity.