I knew what I needed to get done on my Jeep Grand Cherokee…read more Stopping by, I asked if they could install a new thermostat. Was getting a code on the vehicle leading to needing a replacement. I usually would do this myself, but without a garage and the freezing cold temperatures, it was not possible. They knew exactly what to do, as they explained some of the special procedures needed for this parts installation. Which is important without damaging the plastic housing. They were done in a day. Very fair on their prices. Would recommend this business to anyone. Great to deal with.

I called them about an error message on my car and was told to swing by later that day. Ray came…read moreout immediately, plugged his computer into the car and diagnosed the problem and cleared the code within 5 mins of me showing up. And then wouldn't accept any payment. So this 5 star review is my way of saying, "thank you, thank you!" No way this happens at my local car dealership.

Foxy Auto, where do I begin? This place is so awesome that I want to selfishly keep them a secret…read moreso that I don't have to wait when I need to bring my car in. I recently brought my car in for repairs. Right before my appointment, my car had a flat so I brought the car in on the spare"donut". When I went to pick up the car, they had fixed the flat on the original tire, which was in my trunk and put it back on the car, at no charge. What? Who does that? Foxy Auto that's who! Additionally, they have great prices, they are honest, they stay late if needed to get your can fixed and when they fix something, it remains fixed! I cannot sing their praises enough. Top notch garage!

I've found my go to for auto repair. Honest and fair. They offered an estimate before any work…read morewas performed and were great with communication throughout the day. Highly recommend!

My name is Brian Hackett. I recently dealt with Rafael on a simple nail in tire. I say simple for…read morehow he handled me. My usual place told me 5 day wait. So I called there instead, he answered and told me could squeeze me in. I have been dealing with people for over 35 years. Rafael is a diamond in the rough. He got me taken care within no time. I had the bronco sport and he patched my tire. Firestone is lucky to have this young man. Congratulations to you sir and I hope your upper management also sees this review and gives you a thank you . Extremely well deserved God bless and happy holidays

Firestone Danvers Review…read more Original Date of Service: April 2023 for new breaks 2nd Date of Service: November 02, 2023 Service Requested: Inspection of front right wheel after hitting pothole, rear brakes screech when in reverse, vehicle shaking when travelling 60mph and when breaking. Findings and suggested repairs: - Screeching cause: Rear brake pads and rotors were worn down badly. They were replaced under warranty. Notice: They were new as of April 2023. - Vibration cause: Front calipers were "sheared", the brake pads and rotors were severely worn needing replacement, realignment needed. Notice: All breaks and rotors were replaced in April 2023 at this same location. November 3rd the manager (Gordy) called to confirm findings and quoted $638 to fix the front wheels He advised the calipers aren't covered under warranty because they weren't replaced in April. The rear pads and rotors were replaced under warranty from April 2023. I asked how both calipers were "sheared" and to describe what he meant but Gordy couldn't provide an answer, he said he had no idea how they were "sheared" and the calipers were in such bad shape they need to be replaced "immediately" for our safety. We agreed to wait on the repairs until I call back. November 4th, I called Gordy to let him know the cost of the front wheels will be covered by my insurance. He immediately stated "Well then, we also have to replace both front control arms" which were never discussed before, making the final cost $3k+. The Second Opinion: Location: Smaller local repair shop in Salem. (Not a national chain) Estimate requested for: Front / rear brakes along with all components for possible replacement if needed, the vibration and the screeching of the back wheels. The results: Vehicle's brakes passed inspection. - Front brakes, calipers, rotors, and control arms were found to be in good condition considering the age of the vehicle. The brakes were estimated at 6 - 8 months old and had good life left. - The rear brakes were also 6 - 8 months old and still had plenty of life left too. After his inspection and the owner of the shop took the time to show me physically each piece and what it would look like if it were at the end of its life and how absurd Gordy's quote was for services not needed. The Insurance Adjustor's findings: November 4th my insurance claims adjustor called to discuss what the Damage Adjustor found: - No damage to the control arms - No damage to front wheel calipers - Rotors and pads did not need to be replaced Ultimately, the insurance company denied the claim siting the lack of damage. After hearing this I shared my finding with the adjustor. My adjustor was shocked that Firestone tried to make money off of this situation. Although there are no legal actions to take, I can only warn those reading this to use caution when considering bringing your vehicle to any Firestone. Summary: After my experience at Firestone with Gordy, Sean and Mike I requested to speak with the District Manager. Gordy told me he can only take my information and pass it on to him. He assured me that the DM would reach out within two business days which never happened. Could it be that the Firestone in Danvers is following the instructions of their senior management to take advantage of their customers and find ways to make money??

After a brief phone call in mid afternoon, I was invited to bring my antique car in for an…read moreestimate. I left it with them. By mid morning the next day, I received a message saying it was already repaired, These guys are artists with exhaust components. Not only was the job done correctly, it was inexpensive. My 1949 Willys Overland Jeepster now sounds right. Friendly, polite, expert service at a convenient location worked for me! John R.

Fantastic place. Honest and quick. I recommend this place for your exhaust system repair. In and…read moreout in 15 minutes. Thank you for making my car sound quiet again.

I can't say enough about Joe's Service Center. I was quoted a price of $1649.00 by a well known…read moremechanic in Derry NH to get my vehicle repaired. I then got in contact with Joe and brought it to him for a quote. I brought the paperwork from the mechanic in Derry NH and Joe did everything on it. It cost $450.00. My vehicle runs smoothly and I saved $1000.00!! Also recommended him to my sister-in-law and she had her car serviced and is very pleased with the outcome. If you are looking for a reliable honest mechanic Joe's Service Center North Reading is who you should contact! Mary Kyle Derry, NH

When a surprise in getting your car fixed is a GOOD one, it's all too rare. It happened when I…read morepicked up my Saab the other day. Here was a perfect case of experience, knowhow, and a desire to do what was truly best for the customer driving the repair process. Instead of putting in a new $500 solution to my windshield wiper's problems, they were able to weld a portion of the arm that had prematurely worn, and machine a new mating hole etc. I was really impressed. The job was done was fast as well. Joe, the owner does what he says he will do, and when (if not sooner). He is a genuine, honest, and easy to talk to guy. He works on domestic cars, Volvo, and Saab, that I know of. It would be worth your while calling about a BMW, or Mercedes. You would be foolish to not drop your car off here! I have zero reservations about this recommendation.

Super nice family runs this establishment. Their son Jared worked on my car and replaced my tires,…read moregave it a balance and it feels like a brand new car!! It's been shaky for years and no ones been able to successfully balance or align it. SO happy!! And they will guide you to the most cost efficient options rather than trying to rip you off. I'm a 30 yr old female so it's refreshing to go into an auto-body with no hesitation. Highly recommended. Also, I randomly found them online since they are close to my work and needed an oil change. I had. I precious associations with them so this is a genuine review

My family & I have used this shop for as long as I can remember. Sue always had my back and her son…read moreand husband tackled the job with a smile. They fixed my window so quickly when it went off the track. The part ended up being more expensive than quoted and she called me first so ask if it was okay..and when another shop broke my a.c. they took care of me and dealt with insurance. I was so relieved. I'll never go to another shop now.

Words can hardly express our confidence in and appreciation for Al and the team at Auto…read moreMaintenance. We have all our vehicles serviced through this shop and have done so the last few years. Oil changes, tire rotations, inspections, tune ups--whatever is needed, the team at Auto Maintenance has taken exceptional care of all our cars. The best part is that they are an honest and fairly priced shop. No need to look around for a better deal as this shop gives you the best deal every time. Professional staff/team/owner who know what they are doing. You won't be 'just another customer' at this shop. They are magicians at finding solutions to keep your vehicles running smoothly and safely. Best shop around.

Al saved me a tremendous amount of money and grief by performing a repair without going through the…read moreshenanigans the dealer claimed they would have to go through.

Friendly and knowledgeable. This is a mechanic and owner I can trust. I have been going there for 8…read moreyears and Peter knows cars. He understands the different makes of cars and can tell you the concerns about them.

Peter and his crew are the best. I started coming to RMP Auto last year and have no regrets…read more They've helped me with all kinds of things, such as state inspections, new tires, and issues with my car door and windows. What's also great is how reasonable their prices are. Every single time, I'm pleasantly surprised to hear the final total. It's always been lower than I was expecting. Everyone here is so kind and helpful. I love having such a reliable place to get help with my car, right down the street from my home!

Bill and Josh at Scotty's are by far the best for auto repair and tires! Every single time they…read morehave treated us fairly and honestly. We are a family with older cars and are often in need of repairs - and Bill and Josh will do what is needed and have never oversold repairs. They have been our "go-to" service station for years, and we recommend them to everyone!

What a great experience! I popped in with no appt and a leaking tire. Bill took my vehicle in right…read moreaway, found the issue, remedied the problem, and I was on my way. I can't say enough about their efficiency and customer service. 5 star service!!

After going to the VW dealership for a oil change they informed me I needed rear brakes and rotors…read morewhich would cost me around $500. I decided to get a second opinion due to the fact that my car only has 32k miles on it. It just seemed to early for brakes and rotors. I searched google for brake and rotor repair and I got Paramount Auto in North Reading. There was one review on Yahoo but it was a five star. It was short and sweet and after reading it I thought I would call to get my car looked at. I brought it down to Greg and after looking at the brakes and rotors informed me that I only needed the rear brakes, rotors were ok. His honesty saved me over $300! I recommend Paramount Auto to anyone who wants an honest mechanic who is excellent at his craft.

I was discouraged by the expenses at the dealership, so I googled "VW Mechanic in North Reading"…read moreand this is what came up. He was honest and very helpful. He also didn't take long to service my car. I did not at all feel like I was being screwed, which was a bonus. He said the VW dealer over stated the problem with my car and that it was a result of a defective part. I feel confident with his knowledge and will be taking my car here from now on.