They simply don't listen to what you ask them to do. I went in for a simple oil change and told…read morethem to only do my oil absolutely nothing else. I'm specifically talking about the terrible "windshield washer fluid" (water) they fill you up with. I told them not to add that because it is going to be below freezing around here, they didn't listen and now I haven't been able to use my wipers/fluid for a week because they can't listen to basic directions

Went in for an oil change and asked if I could get my battery done under warranty (they put one in…read moreless than 2 years ago) he said no problem and next thing I know I'm paying full price for the same battery that couldn't even last 2 years he did give me a discount on the oil change but this is unacceptable if you like getting ripped off this is the place to go

Bill and Josh at Scotty's are by far the best for auto repair and tires! Every single time they…read morehave treated us fairly and honestly. We are a family with older cars and are often in need of repairs - and Bill and Josh will do what is needed and have never oversold repairs. They have been our "go-to" service station for years, and we recommend them to everyone!

What a great experience! I popped in with no appt and a leaking tire. Bill took my vehicle in right…read moreaway, found the issue, remedied the problem, and I was on my way. I can't say enough about their efficiency and customer service. 5 star service!!

I recently bought a set of all season tires and was looking for an installer around my area…read more Tirerack referred me to this place. After reading all the negative reviews, I wasn't sure if I should come here or not but it was a 2 minute drive down the street from my place. Walked in on a Tuesday morning at 730 and it was pretty busy, about 3-4 people were sitting in the waiting area. I told them that I needed 4 new tires to be mounted only. Took my keys and I sat there waited in the waiting area. They took my car in after waiting for about 10 mins. Got all 4 tires mounted and balanced. Total time that took them to finished was probably 30mins or so. Customer service was great. Friendly and outgoing staffs. Didn't try to up sell me anything as it was mention in the previous reviews. Overall experience, I will come back for future business.

Firestone Danvers Review…read more Original Date of Service: April 2023 for new breaks 2nd Date of Service: November 02, 2023 Service Requested: Inspection of front right wheel after hitting pothole, rear brakes screech when in reverse, vehicle shaking when travelling 60mph and when breaking. Findings and suggested repairs: - Screeching cause: Rear brake pads and rotors were worn down badly. They were replaced under warranty. Notice: They were new as of April 2023. - Vibration cause: Front calipers were "sheared", the brake pads and rotors were severely worn needing replacement, realignment needed. Notice: All breaks and rotors were replaced in April 2023 at this same location. November 3rd the manager (Gordy) called to confirm findings and quoted $638 to fix the front wheels He advised the calipers aren't covered under warranty because they weren't replaced in April. The rear pads and rotors were replaced under warranty from April 2023. I asked how both calipers were "sheared" and to describe what he meant but Gordy couldn't provide an answer, he said he had no idea how they were "sheared" and the calipers were in such bad shape they need to be replaced "immediately" for our safety. We agreed to wait on the repairs until I call back. November 4th, I called Gordy to let him know the cost of the front wheels will be covered by my insurance. He immediately stated "Well then, we also have to replace both front control arms" which were never discussed before, making the final cost $3k+. The Second Opinion: Location: Smaller local repair shop in Salem. (Not a national chain) Estimate requested for: Front / rear brakes along with all components for possible replacement if needed, the vibration and the screeching of the back wheels. The results: Vehicle's brakes passed inspection. - Front brakes, calipers, rotors, and control arms were found to be in good condition considering the age of the vehicle. The brakes were estimated at 6 - 8 months old and had good life left. - The rear brakes were also 6 - 8 months old and still had plenty of life left too. After his inspection and the owner of the shop took the time to show me physically each piece and what it would look like if it were at the end of its life and how absurd Gordy's quote was for services not needed. The Insurance Adjustor's findings: November 4th my insurance claims adjustor called to discuss what the Damage Adjustor found: - No damage to the control arms - No damage to front wheel calipers - Rotors and pads did not need to be replaced Ultimately, the insurance company denied the claim siting the lack of damage. After hearing this I shared my finding with the adjustor. My adjustor was shocked that Firestone tried to make money off of this situation. Although there are no legal actions to take, I can only warn those reading this to use caution when considering bringing your vehicle to any Firestone. Summary: After my experience at Firestone with Gordy, Sean and Mike I requested to speak with the District Manager. Gordy told me he can only take my information and pass it on to him. He assured me that the DM would reach out within two business days which never happened. Could it be that the Firestone in Danvers is following the instructions of their senior management to take advantage of their customers and find ways to make money??

Foxy Auto, where do I begin? This place is so awesome that I want to selfishly keep them a secret…read moreso that I don't have to wait when I need to bring my car in. I recently brought my car in for repairs. Right before my appointment, my car had a flat so I brought the car in on the spare"donut". When I went to pick up the car, they had fixed the flat on the original tire, which was in my trunk and put it back on the car, at no charge. What? Who does that? Foxy Auto that's who! Additionally, they have great prices, they are honest, they stay late if needed to get your can fixed and when they fix something, it remains fixed! I cannot sing their praises enough. Top notch garage!

I've found my go to for auto repair. Honest and fair. They offered an estimate before any work…read morewas performed and were great with communication throughout the day. Highly recommend!

I knew what I needed to get done on my Jeep Grand Cherokee…read more Stopping by, I asked if they could install a new thermostat. Was getting a code on the vehicle leading to needing a replacement. I usually would do this myself, but without a garage and the freezing cold temperatures, it was not possible. They knew exactly what to do, as they explained some of the special procedures needed for this parts installation. Which is important without damaging the plastic housing. They were done in a day. Very fair on their prices. Would recommend this business to anyone. Great to deal with.

I called them about an error message on my car and was told to swing by later that day. Ray came…read moreout immediately, plugged his computer into the car and diagnosed the problem and cleared the code within 5 mins of me showing up. And then wouldn't accept any payment. So this 5 star review is my way of saying, "thank you, thank you!" No way this happens at my local car dealership.

Dakotah and Brandon are a great team. I'll be back. Very nice kids…read more My first Time there. Will spend the word

Had a great experience at this Midas with Mike. He was a huge help with our break lights. Super…read morequick, kind, and respectful! 10/10 recommend

Had a good experience with a flat tire. Tommy and staff was helpful. Price was reasonable.read more

The work (and pricing) are honest and professional - and friendly. We take both our cars to…read moreSullivan for tires and service, as do three others in our extended family, based on our recommendation. Thank you.

I can't say enough about Joe's Service Center. I was quoted a price of $1649.00 by a well known…read moremechanic in Derry NH to get my vehicle repaired. I then got in contact with Joe and brought it to him for a quote. I brought the paperwork from the mechanic in Derry NH and Joe did everything on it. It cost $450.00. My vehicle runs smoothly and I saved $1000.00!! Also recommended him to my sister-in-law and she had her car serviced and is very pleased with the outcome. If you are looking for a reliable honest mechanic Joe's Service Center North Reading is who you should contact! Mary Kyle Derry, NH

When a surprise in getting your car fixed is a GOOD one, it's all too rare. It happened when I…read morepicked up my Saab the other day. Here was a perfect case of experience, knowhow, and a desire to do what was truly best for the customer driving the repair process. Instead of putting in a new $500 solution to my windshield wiper's problems, they were able to weld a portion of the arm that had prematurely worn, and machine a new mating hole etc. I was really impressed. The job was done was fast as well. Joe, the owner does what he says he will do, and when (if not sooner). He is a genuine, honest, and easy to talk to guy. He works on domestic cars, Volvo, and Saab, that I know of. It would be worth your while calling about a BMW, or Mercedes. You would be foolish to not drop your car off here! I have zero reservations about this recommendation.

Very professional friendly quality workmanship fair prices would recommend also the hours that they…read moreare available and they sometimes have lonner cars

A wonderful car care experience. Joe and Jose really made sure I understood the process and that I…read morehad all the information along with a free loaner vehicle. Joe committed to getting my car done the same day, but was open to being creative with me if it wasn't, since I was planning to drive. They provided an a detailed examination of my car and fixed the problem. The cost was very reasonable. This is now my go to spot!

A&B is a great place to have your car serviced for any type of exhaust work or mechanical repairs…read moreyou may need done great place great prices

Never go here, this man destroyed my car he was just supposed to fix the window regulator in my…read moreconvertible and he left it outside for days in the rain and lied about it when he told us it would be kept inside. He threatened and yelled at my mother and I when we picked up the car as we were speaking about the further damage he caused. My top no longer functions along with the door handle on the drivers side inside and outside handle, neither work. I now have to climb through the passenger side to get in my convertible. I also have a full display of dash lights on my car that I've never seen, unless you want to have to buy a new car after a trip to the "mechanic" don't ever go here.