I love the way everyone has been extremely helpful, Wiqed has always been right there to offer…read morehelp. I took the riding academy class last week, I haven't been riding or Licensed in 40 years. Our Coach Larry was extremely attentive and helpful. The guy was great to learn from. Will tell everyone how much I enjoyed the class. American Eagle Harley Davidson is my new base camp for everything I need to Ride! Thanks guys! You all are Rock Stars. Randy

Pete in service has been awesome to work with. Fair pricing, honest communication, and he's made me…read morewant to keep bringing my bike back here. Guys like him are why riders stay loyal to a dealership!

In and out in no time!…read more I always find these guys to be fast and fair. Never have any issues.

Kwik Car Oil Change in Richardson Tx is Off My List…read more.. Well, I wasn't sure for a while, but I heard this Kwik Car place was noted for repair scams or suggesting repairs that aren't needed. Regardless, it was close to my house, so I primarily started using them for oil changes. I had been using them long enough to feel a little bit comfortable with the quality and honesty, so last week I had my wife bring in her SUV for an inspection/diagnosis of a leak. She had noticed a little bit of blue fluid on the ground so she asked them to inspect and investigate this. What they told her was that the air conditioner was failing. Specifically that the discharge hose was leaking and that the hose needed to be replaced and the system serviced and recharged. Approximately $800 total for parts and labor was the estimate. Being suspicious of this, I talked to the mechanic first, but as I began to ask more specific questions, he started back pedaling. I didn't opt for the repair, brought the car home and got a copy of the quote and inspection. I looked at it myself and there was no sign of any problem with air-conditioning or the discharge hose. The blue fluid ended up being windshield wiper fluid. I brought the car in to another mechanic that my family has been using for over a decade just to let them fully inspect the vehicle and to confirm my findings. They found the same thing I did. There was absolutely no problem with the air-conditioning system... No sign of leaks and functioning as it should. And the mystery blue fluid was Indeed wiper fluid. The failed wiper fluid pump was to blame and other than that, there were no other leaks. So I have to ask myself how can an oil change place that supposedly employees "automotive" mechanics mistake blue windshield wiper fluid for an AC leak? Air conditioner refrigerant is clear and coolant in this car is orange! And where is this mysterious leak in the air conditioner discharge hose anyway? I ask myself these questions and there's really only one answer. They attempted to scam us on an unnecessary repair, and I caught them in the act. And if by a slim chance it wasn't a scam and the employees really are that ignorant, that's almost worse. Not only will I not be going back here again for a repair, but I will no longer go here for oil changes and will not recommend their service to anybody. So, if you don't like throwing your money away, cross Kwik Car at 1851 N Jupiter Rd, Richardson, TX 75081 off your list.

I've been working with my service advisor Bill Mullen since 2012, and I honestly wouldn't trust my…read morevehicle with anyone else. Over the years, he has consistently provided exceptional service, honest recommendations, and a level of care that's hard to find these days. My vehicle is paid for and I continue to bring it to the dealership where I purchased it for quality care service. Bill takes the time to explain what's going on with my vehicle in a way that's clear and never overwhelming, and I've always felt confident that I'm getting the best advice--not just what's convenient. His professionalism, reliability, and attention to detail are unmatched. It's rare to find someone you can truly rely on for something as important as your vehicle, but he has earned my trust time and time again. If you're looking for someone knowledgeable, dependable, and genuinely committed to great service, he's the one you want. Highly recommended! Gidget

Reliable Chevrolet should seriously consider changing their name to Unreliable Chevrolet…read more This was easily one of the most unprofessional dealership experiences I've had. We were specifically interested in a black Chevrolet Trax. Initially, Devon told me the vehicle was unavailable because it was being used as a loaner. Then Mark contacted me and suddenly the vehicle was available again. Mark specifically told me they would pull the keys so the vehicle would not be sold and that it would be returned and available for us at our scheduled appointment the following day. This was not some vague conversation or misunderstanding. I confirmed the appointment by text, and Mark then called me again to confirm by phone that I received the appointment information. We made the trip to Reliable specifically because of those assurances. We arrived for our appointment and were told the Trax had been sold that morning. So what happened to pulling the keys and making sure it wouldn't be sold? To be clear, the vehicle being sold is not even what upset me the most. Cars sell. Mistakes happen. If we had simply been told, "We can't guarantee the vehicle will still be here," then I would have understood the risk before making the trip. What bothered me most was the complete lack of accountability afterward. Not once did anyone simply acknowledge that we had driven there because of the assurances their employee gave us and offer a sincere apology for wasting our time. A simple, "We screwed up. You were told the car would be held, and we're sorry," would have gone a long way. Instead, we were shuffled through alternatives. We were told about another loaner at a sister location. Then they pulled around a Trailblazer with a roughly $30,000 sticker price, despite the Trax we came there to purchase being in an entirely different price range. Eventually, we were told they could get another Trax around the same advertised price by Monday, except it would have approximately $1,999 in additional dealer charges. After everything that had already happened, I explained that I didn't feel they were doing nearly enough to make the situation right or earn our business back. Ray's response? "Well, maybe we're not the dealership for you." That response was unbelievable. We didn't ask Reliable to hold a vehicle and then fail to show up. Reliable told us they were pulling the keys. Reliable confirmed our appointment by text. Mark called again to confirm by phone. We showed up when we said we would. Yet after Reliable failed to follow through on what we were explicitly told, apparently expecting an apology or meaningful attempt to make things right meant we weren't the customers for them. Mistakes happen at every business. What separates a professional business is how it responds when it makes one. A sincere apology and genuine attempt to make this right could have completely changed my opinion of the dealership. Instead, we got no meaningful apology, were offered alternatives that didn't make sense for us, were presented with another Trax carrying roughly $1,999 in additional charges, and ultimately were told, "Maybe we're not the dealership for you." Ray, you're right. Reliable Chevrolet is definitely not the dealership for us. We'll happily spend our money somewhere else.

Overpriced tune up & oil change on a SxS; 3-4 stars; meh…read more.. TTR125-front tire tube, 1 star... was told it would be ~$15 for tire tube and $45 labor; they charged $85 labor and it took 2 weeks. TTR125-leaking @ carb; negative 2stars... they had it for 2weeks, said they fixed it; I went to pick it up, it was still leaking....another week+ they said they fixed it; charged $280+ for a float kit rebuild and labor....it was near close time, I trusted that they knew what they were doing- my mistake... loaded, brought home, put in the barn on charger...went to ride 'a couple mo later' and it is flowing leaking fuel from additional locations, heavier than before they 'fixed" it....took it back, they tried to blame me for using cheap gas- this has had only racing-ethanol free fuel w/ lucas oil & or stabil, for over 5 yr; if it had $h!t gas they were the ones to put it in....they wanted to charge more $ to rbuild the carb again- when they did a $h!t job the first time.... *The service guy was very polite, and I understand it is the manager, not the desk dude, is responsible for the exceedingly poor customer service and shop policy.

I bought a motorcycle from this place in 2019 everything was okay on that however when I went back…read moreto have tires put on the bike a couple years later I was lied to about the price over the phone and they charged me much more after the dirty deed was done they also scratched up and marked up my front wheel when they mounted the tire in a couple spots. I went to them about this and sent photos they said they would mail me out some touch-up paint and I've yet to get it. I will never take my motorcycle back to this place to be worked on I will just go to East Texas Motorsports.

I wrecked my car and needed another quickly and Autos of Dallas Plano got me in and out with a car…read moreof my choice in a few hours. My experience with Josh is one to remember. The pricing was clear without hidden fee; a low-pressure sales approach was employed. The rest of the staff were pleasant and knowledgeable not to mention an efficient finance department. Do not take my word for it, go check it out!

Autos of Dallas Plano is my location that I go to. Clovis who my vehicle was assigned to was…read moreAWESOME! He took the time in explaining everything that would be done. He was very kind and patient. You could tell he was very passionate in his work. Lauren in the financial department told me the costs and tried to work things out. She never pressured me into doing everything at one time. Love her. Adrian drove me home since I dropped my vehicle off. Such a kind young man. We get half way to my home when I realized I forgot my garage door opener in my vehicle . He didn't mind at all taking me back to get it. Once my vehicle was completed Clovis had them to wash and vacuum my vehicle! Kudos to the ones who did as my vehicle looked brand NEW‍. Thank you ALL for what you do!!! Kimberly C.

I went to get a new headlight bulb for my car. The manager handed me a bulb (after I told him the…read moremake, model, and year of my car) and I drove away. When trying to install my bulb, I found out the bulb given to me was completely different. When I went back I had to show the burnt bulb so I could properly get the correct bulb. I then found out the store gave me a burnt bulb but they kept my receipt so I am not sure I can return it. Very frustrated.

I had a battery issue a few weeks back and out of respect for the employees,I can't share…read moreEVERYTHING but I can share a lil someone said. I'm attempting to purchase a battery when,PayPal decides to hold $500.00 transaction for 48 hours. I'm stuck,furious as can be and I was then asked to move my vehicle if I was going to be there for more than a day. After learning that I wasn't going to be there long,I was allowed to continue to rectify the problem. While trying to resolve the issue a young lady whom had assisted me with removing the battery for testing told me to not worry,I mentioned I had to be at a location that day Thursday to assist with volunteering at the food pantry. She looked at me said you look like a good man,I'm going to pay for that battery for you & you can pay me back when you get it. My wife looked at me and as I started to decline the young lady stated that I shouldn't allow my manhood to get in the way of gods deeds. We did the work and she helped me put the battery back in. Quality people,make quality workers, whom make quality friends! Thank you

I love orielly's but not this location. They close a few…read moreminutes early btw so you better be there before 8:50 even if you just want to grab a part really quick.

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Half of the employees are just stockers without any technical auto expertise. Workers who knew what…read morethey were doing were reluctant to help and acted put off having to leave the air conditioning of the store.

I needed a new resistor for my blower motor. They didn't have it in stock, but they ordered it and…read morehad it in a few hours! Excellent service!