I went to get a new headlight bulb for my car. The manager handed me a bulb (after I told him the…read moremake, model, and year of my car) and I drove away. When trying to install my bulb, I found out the bulb given to me was completely different. When I went back I had to show the burnt bulb so I could properly get the correct bulb. I then found out the store gave me a burnt bulb but they kept my receipt so I am not sure I can return it. Very frustrated.

I stopped in today to pick up some brake grease. I wasn't sure how much I needed so I told Jace…read morethat I needed enough for all four wheels. He was very knowledgeable and helpful in assisting me.

I love orielly's but not this location. They close a few…read moreminutes early btw so you better be there before 8:50 even if you just want to grab a part really quick.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Went in with fan belt from my tractor. They had it in stock. Friendly staff and helpful. Had my…read morehydraulic oil for transmission. The carried it out for me. Looked up my customer number from Conroe and got my store discount. Good place to buy auto parts.

Half of the employees are just stockers without any technical auto expertise. Workers who knew what…read morethey were doing were reluctant to help and acted put off having to leave the air conditioning of the store.

This place ROCKS on customer service. I went into Auto Zone in Greenville, TX on Sunday, Nov. 16,…read more2020 around 7:00PM after being ignored by their Irish "competitor" down the street. I needed to have a code reading off of a check engine light. This place was busy...but still the employee greeted me and asked if he could help. Printed out the report for me and I was on my way. Great job to this store and their friendly, helpful customer service! I will be back!!

While traveling, my headlamp went out and the socket was broken. Driving a foreign car, when I…read morecalled numerous places along the road, they weren't very helpful or optimistic about being able to fix the problem. When I called this location, I was so thankful to speak to someone who wanted to help! He said to come by and he would check to make sure I was looking for the right part and if he could fix it, he sure would. When I got there, he did exactly that! So thankful for his positive and helpful attitude!

My younger sister was on the way to visit me an hour and a half away from any family when she had a…read moretire blow out, she called this business and explained her situation. The guy asks what car she has and checks to see if they have the tires available, this was at 1:20 on February 8th and she was 5 minutes down the road on a 75 MPH highway, after checking and stating they did have them available he then told her they would not be able to help her as they close at 2. He also told my sister they were rare and hopefully somewhere in Greenville would have them. She was panicked and had to go 40 on a busy highway which nearly resulted in an accident. I understand that business hours are in place for a reason, but I find it extremely disappointing that no effort was made to assist someone in an urgent and potentially hazardous situation. Surely this wasn't the owner of the business but regardless it's unacceptable to not help in a situation like that. I'm completely disgusted with the lack of human decency and would hope in the future you wouldn't treat anyone like you did my sister.

My tire pressure light had come on and I couldn't fix it myself so I came to them. Being in college…read moreand far from home I was worried I was going to be taken advantage of and end up spending a lot of money but the exact opposite happened. The customer service was great and they got to my car quickly for it being a Saturday. They checked my tires and put air in them and didn't charge me a thing. They know how to take care of their customers and I will definitely recommend them.

Best HD shop I've ever been to. Sales team is awesome. Parts and service are amazing. Apparel staff…read moreis great.

Pete in service has been awesome to work with. Fair pricing, honest communication, and he's made me…read morewant to keep bringing my bike back here. Guys like him are why riders stay loyal to a dealership!