Took my 86 toyota truck in for repairs on the Air Conditioner line. The head mechanic fiddled with…read moreit a little bit and replaced a high side fitting that they claimed was where the freon leak was. One week later I was back in the shop out of freon...and he claimed the "truck was old", implying it could not be fixed. Went to another mechanic who actually found the leak under a protective hose, repaired it and now all is well. No vehicle is too old to be worked on. Even today we see old Model A's and T's on the road with original motors that are repaired and kept going. These guys are not the guys to go to if you have a problem that needs more than a cursory glance.

Not only is this guy honest - he's fast. He won't try to sell you anything you don't need. He is…read moreextremely efficient.

The U-Haul rental is horrible. A horrible costly experience due to fuel adjustments. I could never…read moreget a response from either merchant. Finally gave up

I'm new to Quitman and when I had a tire go flat I checked reviews online and found KD Tire. The…read moregood reviews are spot on. I pulled up to the office a few minutes after 10 AM. They had a lot of other work going on, but they had my tire patched in about 20 minutes. $18 to patch a tire is a lot cheaper than buying a new one. The people at KD Tire were friendly and the quick turnaround was even faster than I could have expected. I'll definitely do business with them again.

After confusion with a core charge, I spoke to the manager for explanation of the requested charge…read more After reviewing the situation he resolved the issue immediately. The service advisor Aaron Richardson was absolutely a gentleman and represents the company well. Overall a most outstanding service experience. Hats off to these two for helping a veteran back on the road.

Dakota was an outstanding salesman. He was willing to go above and beyond to help me find what I…read morewanted. The dealership as a whole is very friendly and personable. They worked with urgency and kept me informed every step of the way. I would definitely recommend making a deal with Brian Toliver Ford of Quitman!

I was passing through town on a long road trip and got a nail in my tire. I pulled in here because…read moreit was the only place open. They got right to it, and got me back on the road in no time. When I asked what I owed them, they told me "It's on the house". Thanks, guys. You didn't have to do that for me, but it's much appreciated.

Third time bringing my Silverado here for oil change and a few warranty items. To try and replicate…read morean issue the service department basically used our vehicle like a loaner and took someone home. Who gave them permission? Did they call beforehand, no!!! But we heard about it after. And apparently they took a midget home because the passenger seat was hiked up insanely high. Don't trust them with your vehicle. They don't respect it at all. Who the heck knows where they went and what havoc they wrecked that will rear it's ugly head later that I'll have to pay for. I won't be stopping here and will complain to Chevrolet directly. Beware!!

I was talking with several different dealerships, including some in DFW and Houston, while looking…read morefor a truck. Kacie Mercer was the best person we talked to by far. She listened to our needs and wants, as well as our budget. She didn't try and push us toward anything we did not want. In fact, she was able to put us in a new vehicle for less than we thought possible instead of the used one we initially inquired about through Autotrader. No pressure sales, signing and delivery took less than an hour. Plus, they gave us good value for our trade. Worth the 2 hour drive to pick up our new truck! Will be back!

Everyone was very helpful and nice. Very professional in helping me to get in my used truck.read more

I recently bought a used vehicle and I wanted to make sure all was in order for an upcoming road…read moretrip. Gary was professional, friendly, and did a thorough diagnostic/inspection. Found the only thing needed were tires low on air and brought them up to spec. The cost for inspection is fair and would go towards any work deemed necessary if I chose to have them do it - $125 at time this review was written. The waiting area is clean, comfortable, homey and since it's November - was decorated for Christmas in the most festive way. The restroom is clean and organized and the coffee area is nicely stocked. Will come back again for future work - highly recommend!

I couldn't give less than 1 star. Super dishonest people. Don't go here! They said they would order…read morea part for my car. They never ordered it and then dodged my calls. After several days trying to contact someone they said they would look into it call me back. No one ever called me back. Mind you this is several weeks of my car needing repair at this point. They finally answered one day and said they never ordered my part and would not work on my car.

I am displeased with the services you and your shop performed to say the least for the following…read morereasons: 1. The night when I dropped the jeep off, you stated that you would diagnose the problem with the starter by checking that the jeep was properly grounded. I told you that I already had the device hooked up at autozone to run the standard scan and you said that there are things you can check to diagnose the starting problem beyond that. 2 When I arrived at the shop at noon today, I was in good spirits. You were not ready for me to pick up the jeep. I assume because you had not diagnosed the starter at all at that point. My belief is that you then hurriedly went to the jeep and hooked the same scanner to it that I said I had already used, and that you decided that you would base your entire diagnosis of the problem off of that scan since you did not plan your time properly to do the entire diagnostic process you had described to me the night before. 3 I was in good spirits, until I saw that you added a $60 charge for diagnosing the starting problem when A) you could not duplicate the problem to begin diagnosis and B) you did not perform the detailed check of the grounding and the other modules in question (pcm, chip sensor, ignition switch) as we had discussed Therefore you charged me the full price of your starter diagnostic for simply plugging the device I told you I was not interested in from the beginning and without reproducing the problem OR performing the other diagnostic checks you had outlined 4 when it came time to pay, you were not accommodating regarding the coupon I left at home which was only for a $25 savings and compared your shop to major big box stores regarding your policies for adjusting the cost without the coupon being presented. This all came , after discussing the coupons with you in great detail and asking how they were applied on the phone before scheduling the diagnostic. I also, mentioned during that phone conversation, that the only reason I was coming to you was because of the coupons and the flyer. To make matters worse, you did not offer to allow me to go home and retrieve the coupon, even though I was dropped off with no transportation and it became awkward enough that your female employee ended up offering this, which I politely turned down on principle. 5 when you ran my card, the chip was worn out on it, so you would have to swipe the card to allow it to process. I let you know that the chip was worn out (there are thousands of dollars in that account) and your only response was that I could walk to an ATM I find it fascinating that your motto is "your dealership service and repair alternative" while your shop holds many of the same attributes as a dealership, in the following ways A) a non-conservative approach to repair (i.e. you insist that u-joints (driver side) should be replaced during the upper and lower ball joint repair, even if they aren't worn) B) you talk a lot about the different diagnostics you will perform and then use a handheld scanner and charge me $60 for that, like a dealership C) you compare your policies and method of operation to Walmart when I asked for an adjustment on the cost of the services not performed (or forgot my coupon), which shows me that you prefer operating like a big business, unfriendly, in & out car dealership. D) write long letters to CyA for legal purposes after the diagnostic services After learning these facts about your operation, I am surprised to see such good reviews about your shop online (although there can always be a first negative review). I can only assume that you are overwhelmed with the rich, mechanically challenged demographic from some select parts of Terrell and that you are selling them or up-selling them on parts they don't really need or services that were not fully performed. I assume that they just haven't noticed. This is all very similar to the way the big car dealership departments operate their business.

Stopped by to get an inspection on my car. Keven and the whole crew were friendly and helpful. I…read morehad a couple of issues to take care of, but in less than an hour I was on my way to get my registration. Thanks guy's, I will be back.

Avoid this place! Bought a Hustler mower from them and it didn't last a full season! It took almost…read morefour months for them to even call back regarding service and by that time we'd already had another company in Commerce service our mower. When we bought from Crawford-Smith we were told it had been serviced... it hadn't. We've now had to buy another mower which was an unplanned expense. Yes, I understand we bought a used piece of equipment, however we expected this zero-turn mower to last more than three weeks.

These folks "flat fix'em" If you got a tire problem get these folks to tell you what's wrong and…read moremore importantly how to fix it. Honest people doing an honest day's work. There's a few national tire chains that could take lessons from these folks.