Dude is a dope head and tried to charge me 4x what I could have paid for new parts! Nah I'm good…read moreman. I'll just order brand new for cheaper! Tried to bargain to my back while I walked away!

Clean facility! Various car options including domestic and foreign. I sold my car here and bought…read moreparts for my other car. They have a computer that helps me find matches for my parts. It's family owned and operated. Cute husband and wife. They even let you borrow a wheel barrow with charging. There's no entrance fee!! Will be back!

I was struggling to get some parts replaced but I ended up having to do it myself. While at this…read morelocation, 3 people who were on shift, helped me out with the tools I needed to get this done. All 3 were very friendly and went out of their way to assist as best they could. I wish I could remember all 3 of their names but they know who they are. I couldn't have gotten this job done without them. Thanks so much from the lady with the Nitro.

Kenneth and daniel (or David, not sure) were great! Helped me out and quickly + pointed me in the…read moreright direction for what I needed.

Carried my 08 GMC with an oil pan gasket leak. They did a great job only downfall was they were so…read morebusy took a few days for them to get to my truck.

Had a chance to talk to Ty McKeever, owner of the business. Instead of even trying to make things…read moreright, he claimed the truck I have owned since new was missing parts, called it a "shitbox" and made personal attacks against me claiming I was too afraid to come out of the house because of the pandemic so he had to come pick up the truck, which is not true. ALL work was performed prior to the pandemic. He also called me a liar. To make matters worse, his wife (Jennifer McKeever) decided to join in the conversation and make disparaging remarks even though she had no direct knowledge of the situation or any interaction with me whatsoever. I am STILL having problems related to his "work" on my truck. Whatever he did to the slave cylinder connection at the transmission causes the master cylinder and reservoir hydraulic line to frequently become disconnected, at which point you have to bleed the slave cylinder hydraulic fluid. As a result, the slave cylinder will have to be replaced. This is not a mechanic that will stand behind his work or even attempt to resolve any issues related to his work.

Since when did O'Reilly stop ordering things for customers. Thank goodness for Amazon and Online…read moresellers Additionally, if you hate your job or life, go do something else where you don't have to interact with the public. Pissy attitudes just drive customers like me away, and after 20 years, I am done. Napa in Hawkins would never be condescending or rude. Back to NAPA and online resellers.

This used to be my number one auto parts store and as we know in this town, there is a lot of…read morecompetition. I always had great experiences here until just recently. I don't know who that old man is, but he needs to go. Very rude and condescending! I was really shocked by this man's attitude. I'm a very friendly person and was kind but for some unknown reason, I was treated like a child. Yes, I'm a woman in an auto parts store, that doesn't mean I'm ignorant about anything related to vehicles and the fact that he talked to me the way he did, is UNACCEPTABLE. I want to come back but I refuse until he is gone.

Cleanest auto parts store I've ever been in. The folks there are very friendly and helpful.read more

They were great. I have a Yamaha and no one in Tyler would work on it. They did and came in under…read morethe quote even after buying a battery on top of repairs. Bring him your bike