I was skeptical of going with this company for my car issue due to some other reviews but I could…read morenot have been more pleased with the service. I believe John was the guy I dealt with and he quoted me a fair price and had the car fixed by the next day AND the price turned out to be much lower than he quoted. He even met me after hours to pick up my car. I will definitely be using them again amd was very pleased with the service. Thanks again guys!

This is by the far the worst mechanic shop in history . They are crooks and they cut corners . They…read moredon't actually fix your car they "rig" it . 6/10 people only go there once because they know how bad they are. I got my vehicle fixed $1800 worth of parts & labor and it broke down not even a full week later and when I called them they already knew the problem existed . They are extremely irresponsible and lack customer service . I do not recommend this establishment to anybody . They honestly don't even need to be operating if they're going to disregard the safety of their "customers". I really hope whoever you are reading this that you don't have to go to through the same thing I did. Tell everyone you know to avoid this place at all costs.

I went to this shop a couple times to ask them questions. they were very professional and helpful…read more I had them work on my exhaust and once they were done they recommend that I drive over the weekend to see if it's what I like. so far I like they work they done. if I have future work that need to be done on my car I would go there.

A great muffler shop. The work is done to fit your car and…read morethe employees are friendly and helpful. If your in town and need to get some muffler work here's the place

Huge shout out to Michael Stout for fixing our car so quickly--the AC was out and this Texas heat…read morecan feel unbearable in a hot car. He had us in and out of the shop in no time! If you need someone fast and reliable, reach out to him! Highly highly recommend! Thank you Michael!

The best repair shop I've ever been to. Mark, his wife, and his crew are people I will never forget…read moreand will be forever thankfully for. If you want to be treated like family, given a great deal, and need a skilled mechanic, this is the place to go.

If I could give less than one star I would. I took my car to Mark to replace an EGR tube which we…read morehad already purchased. Almost a week goes by and finally the car is ready to be picked up. (Prior to dropping the car off the only issue we had was the spark plugs and wires had just been replaced and this EGR tube Broke during this process. ) upon arrival, Mark tells us that the motor in my car is bad and it "might not even make it to the house" which is less than two miles from the shop. We pay the 259.00 he charged for what he's already done and go pay for a motor from a salvage yard (which they guarantee), with the agreement it will be picked up and Mark will replace the motor. Almost two weeks go by and we get the call that the car is ready. It was picked up by a family member as I was at work. The moment I get home I check it out thoroughly. Right away I notice there's a whirring/chirping sound which does not sound like a belt but rather a bearing or pulley. The oil was also well over full. The gas cap was missing entirely. There's now a pinhole in the coolant reservoir which is losing water and very fast. (never had lost water and I'd had it over a year) the next day I took it to Mark who was defensive that I implied something he'd done caused the issue with the reservoir. He agreed to replace the reservoir (which he did with a used one) and tells me the tensioner is bad after repeatedly trying to clean the brand new belt and looking at the car for about 30 minutes. Also says he's not sure what happened to the gas cap but has one there that he replaced it with (car had over 3/4 tank when I left it and had less than 1/4 when I picked it up). We bought the tensioner and Monday afternoon Mark replaced it. I filed a complaint with the better business bureau because ALL of this should've been seen before he said the car was ready. All of it. The next day I check my coolant level and it's almost empty with an oily residue on top of what little is left And the air conditioner which worked perfectly before it's now blowing hot air. I refill the coolant, take it back to Mark. When I pull up he lets me tell him what's wrong and then says "After what you did to me? Filing a complaint on me??" I say "yes, I'm very unsatisfied with the quality of your service here. I DO expect you to make this right" so he says "if its something I've done then I will but if not..." And dusts his hands off dramatically. I said "well, the air conditioner never had issues before, since it was replaced less than a year ago. And the car never lost coolant before and never had residue before so I don't see how it's NOT something you've done." He has an attitude and says there's nothing he can do about it tonight, I'll have to bring it the following day at lunch. He did some exploring on the coolant and let some air bubbles out and said to just watch it, he wasn't really sure what could be the problem. The next day my fiancée took the car back and watched as Mark ran a dye test on the A/C. He spilled the dye right in the fan which got dye all over. Then after a lot of looking said he saw a leak in the condenser which was probably "caused by a rock ". And refused to fix it further. This week the same whirring/chirping is back and my fiancée is so done with him that we're taking it elsewhere to be diagnosed. THE WORST EXPERIENCE I'VE EVER HAD WITH A MECHANIC!!!! Do not take your stuff here unless you want to pay high prices for sub par work at best. We're out over $1600.00 and the check engine light is still on too.

I wanna say first off these are one of the most genuine and caring establishment I have ever been…read moreto that actually takes pride in there work and lenient there fast at there work and get the job done I'm from Houston Tx and came down here for work there work is so good I will come back even I was 300 miles away you guys ever in the Mount Vernon area / Scroggins these are the guys to go to Big shout out to Peter and Lynda

Been using South Franklin Automotive for years now and will continue to. Fair, knowledgeable,…read morefriendly, and most of all honest... Always a pleasure working with Darla and Peter..