BIG MISTAKE! Rick's BBQ was hired for catering my daughter & son-in-law's wedding. BIG MISTAKE!
I would NOT recommend Rick's BBQ Catering for any event. I will admit that the food tasted good, but the level of service and follow through was absolutely terrible at my daughter's wedding. Rick's BBQ should be embarrassed with their performance at this event. With this being a wedding and knowing how stressful a wedding is, help the happy couple out and just do your job.......do what you say you're going to do.
I had attended the tasting appointment and the décor/serving selection appointment with my daughter & son-in-law. So, I know exactly what was agreed upon and promised to them when they chose Rick's BBQ for the catering at their wedding. I know for a fact that my son-in-law followed up with them multiple times, even days before the wedding/ and all of the following issues happened to them.
1. The employees that showed up on the day of the wedding intended only on dropping off the food and leaving. My husband had to stop them and tell them they were supposed to serve. The employees were clueless as to what they were supposed to do. Serving was part of the catering service agreement. Fail!
2. We were told Rick's would bring their own tables to set up on, they did NOT. The wedding venue owner had to scrounge up some tables for them. This was a "big deal" because there were no tables left and it took some of the bridal party away from what they needed to be doing to get the tables. Not to mention, it wasn't the wedding venue's owner's responsibility. It was Rick's BBQ's responsibility. Fail!
3. They didn't bring ICE! Again, another "big deal" since the beverages that were being served were out of dispenser to go over ice. How does this even happen? You're catering a wedding and you bring no ice? Well, again the wedding venue owner was lovely enough to go get the ice that Rick's did not bring. Fail!
4. At least a month before the wedding my daughter, son-in-law and I went to Rick's Headquarters in Leoma, TN to pick out the serving equipment and décor that they wanted to be used at the wedding. Only about half of what they selected showed up on their wedding day. We would have decorated the dining area more if we would have known they weren't going to bring what they promised. Fail!
I WOULD NOT RECOMMEND RICK'S BBQ FOR CATERING FOR ANY EVENT, EVER! read more