April, 2026, our 2016 300 GLC MBZ alerted for low coolant level. I added about a quart of water to…read morecontinue its use, but scheduled an appointment with TrueCare to diagnose the underlying cause of coolant loss. The upper radiator hose turned out to be the cause. TrueCare replaced it, alleviating our worries for 2 trips to SoCal and one to Reno(from the Sierra foothills). Then a short trip to our local grocery store turned out to be disastrous. When starting the car for the trip back home, it warned to "Check Coolant Level". By the time the car reached our neighborhood, the Temperature indicator had climbed to the red zone, and the warning changed to flashing red "Turn Off Engine!" When it cooled, I checked under the hood to learn that the previously replaced upper radiator hose had come completely off the radiator connector. I contacted Dave, and made arrangements to have it towed to TrueCare. I informed Dave about the hose, and he ordered a replacement. The hose that had been installed had failed, and was defective. This wasn't an aftermarket part, but an OEM from Mercedes. The good news in all of this, is that Dave stands behind all his work with a 2 year warranty. The replacement was done for NO CHARGE!! The lesson here, is that any part can fail, even a new OEM from Mercedes. When a business stands behind their work with this kind of service, it speaks volumes about their integrity. There's good reason why most every review gives Dave's TrueCare 5 star reviews. They've earned it, along with the trust and confidence his customers give him. Thank you, Dave, for always providing the best and most reliable service we know we'll receive when we trust you with the care of our vehicles!!

Very nice staff. The prices are reasonable and they are honest and upfront about everything.read more

Needed some quick brake repairs done on my work truck and my normal mechanic wasn't available. I…read moresearched around and found Wootens had some great reviews. Also I had called a few shops and got some pricing but the quote from Wootens was very competitive. I was hoping to get right in and he unfortunately said he was booking the next week. I mentioned I had a work truck I needed to get back on the road ASAP and he said bring it down and he will squeeze it in somehow. I brought it in and had a call very shortly after with a full diagnosis. I said please get it done and he had me back on the road in no time! I really appreciate you working me into your busy schedule and know the importance of having the work truck on the road moving.

Finally, I found an honest, reliable auto repair shop! The blend door motor on my F150 quit…read moreworking. It regulates the temperature of the heater/A/C. Had it replaced about 2 years ago at another shop, and they charged me over $500, even though it only took them 1 1/2 hours. It started working intermittently 4 months ago and then just quit. Ken Wooten said he wasn't sure how long it would take, it's an unusual problem. Bottom line, he replaced it in 1 1/2 hours, with a Ford replacement part. Took out the one the other guy put in. Not a Ford part, some cheap imitation. $300 total. Thanks, Ken!

I recently took my wife's vehicle to The Toy Shop after seeing an advertisement they sent out…read moreoffering an oil change for $59. I called to schedule an appointment, and when I arrived, they explained upfront that the price would be just a few dollars more because the vehicle takes more than five quarts of oil. I appreciated them being transparent about that, and it was no problem at all. I told them I would be waiting, so I walked over to a nearby coffee shop to have some coffee. I wasn't paying much attention to my phone, and by the time I came back, they had already completed the oil change and done a thorough inspection of the vehicle. They checked everything from the battery and brakes to the fluid levels and overall condition of the vehicle. They recommended a transmission flush, but there was no pressure or surprise work. They explained what they found and advised me on what the vehicle might need. Most importantly, I walked out the door paying exactly what they had told me I would pay. The work was professional, thorough, and completed quickly. The Toy Shop is a great alternative to paying dealership prices and experiencing that dreaded "sticker shock." These guys were honest, upfront, professional, and fair. They did exactly what they said they would do for the price they quoted. I would definitely recommend The Toy Shop to anyone looking for a trustworthy automotive repair shop that provides quality service at a fair price. I'll definitely be going back!

I have been a customer of The Toy Shop for several years. My many experiences have generally been…read morepositive, with some bumps along the way. Recently I returned for a simple maintenance requirement and left feeling like the place has made a conscious effort to improve and presented a level of professionalism that will make me return for more. I was delighted with the quality and value. I wondered if they changed ownership or if they decided to make a real effort at improvement. No matter, I will return and feel good about my decision to try them again.

They did a great job on the brakes for my wife's Nissan Murano. The price was fair and done on…read moretime. We highly recommend this team for your repair and maintenance!!

Sweet and caring family business! Job well done, I enjoying to going back with our families vehiclesread more

Chuck is the best mechanic I've known throughout the three-plus decades I've owned cars…read more Since '96 or so (not exactly sure), I've looked to Chuck to take care of nearly all of my vehicles, even though he markets his business as a 4wd specialty shop. Nearly every time I make a visit to 4Play, I not only see 4WDs in the queue but also a variety of classics, including hot rods (50s Chevy's, 60s Mustangs, etc.). For nearly a decade, Chuck took great care of my '66 Mustang Fastback; now, he's babying my '89 Jeep Grand Wagoneer, and I wouldn't take that classic vehicle anywhere else. About Chuck: he's an analytical guy (not at all unlike many of the software engineers that I work with in my high-tech job) who wants to understand the root of the problem - and not just what the problem is (vs. "symptoms") but also how it came to be a problem at all. He's really fantastic, and the only reason I haven't taken all of my vehicles to Chuck is due to the complexity with diagnosing issues with my later-model Volvos. It's just not feasible for Chuck pay for Volvo's software subscription when he rarely works on Volvo vehicles. Great guy, honest guy, gets to the root of the problem *and* what's causing the problem. 100% would refer him to others.

Chuck is responsive and provides a fair assessment of the issue. He worked on my jeep and I was…read moremade aware of the process, quotes, and timeliness all along the way. If you want a shop that is honest and open, and does the work they say, id highly recommend 4 play.

Hi everyone, This…read moreis Matt Mckenzie, Son of Jack Mckenzie LA Rams. In the interim, I just wanted to pass on an establishment with integrity which is hard to find. I was really messed over by a dealership twice and I trusted them without know they were going to do me wrong.I won't mention names! Deakan's is vaulted to the highest point of contrast! He has been in business 14yrs and really appreciate him doing an amazing job on my X5 4.8 SUV. Best, Matt Mckenzie

We have had a lot of work done on an old car for about 8 years now. This is an excellent place to…read moreget the repairs for our old Mini-Cooper. I highly recommend Decann's European! Sue S

If you want an honest reliable and friendly shop to go to for an oil change then you have to go to…read moreFast Freddy's. I originally took my car in about a month ago to get an oil change. They pulled my car into the bay in about 5 minutes later Zach came out and told me that he did not think I needed an oil change at that time. He said the oil looks good and has barely turned color. They topped off my fluids free of charge. When my oil change light came on I went back in and they did a fast friendly service. Five stars go to the shop.

Called the shop first to see if they could do a smog and an oil change and the Zack provided a time…read moreestimate of the service. Once I got there I was greeted by Zack as well. I was provided with an estimate and in less than in hour the work was completed. Definitely great service and appreciated the friendly environment. I will definitely will be back again. Thank you!

(4 out of 5) If car…read moredealerships were judged purely on service departments, Shingle Springs Honda would be dangerously close to perfection. I've never actually bought a car here (and after seeing the prices, my wallet immediately filed a restraining order), because the markup on their vehicles is absolutely wild. Like... "is this car also coming with a small vacation home?" kind of wild. So yeah, that's the only reason they're not getting a full 5 stars. BUT... I always get my car serviced here, and they've been fantastic every time. I have a 2017 Honda Civic Si, and I've never once had an issue with their service department. Shoutout to Melissa, my service advisor, who is honestly amazing. Every visit is smooth, fast, and painless. I'm usually in and out quickly, which in car-dealership time is basically a miracle. Their mechanics actually know what they're doing too. I had this super annoying rear window leak that I couldn't figure out for the life of me. They tracked it down to a bad window seal and fixed it properly. No guesswork. No "let's see if this works." Just... fixed. The place feels professional, trustworthy, and well-run, which is exactly what you want when someone is poking around your car with expensive tools. So yeah: * Buying a car here: * Getting your Honda serviced here: If you own a Honda and want reliable, competent, and fast service, I'd absolutely recommend Shingle Springs Honda. Just... maybe don't look at the new car prices unless you're emotionally prepared.

It was like a Seinfeld Episode: "They know how to take a reservation but not how to keep one."…read more (you can look it up. it's funny until it happens to you). I had an appointment to get a recall part replaced. I was told it was in stock and made an appointment. I drove 30 minutes out of my way, skipping other stops I needed to make to get there on time for my appointment. When I get there, I was told that they gave the last one of the recall parts out this morning. What about my appointment? "The parts department has been having (inventory?) problems lately." The bad part is, I drove right past another Honda dealer on my way from my errands, but I wanted to try out the local dealer. No more.

Failed air-conditioning. In area and called him/Mark. Mark was able to fix it pretty much…read moreimmediately. Very nice man, very experienced Mercedes mechanic for a fair price. Highly recommend

Best customer service and mechanics you can find that know Mercedes like no one else. They will…read moretake care of you and provide honest advice you can trust (unlike other places, no names mentioned) - highly recommend!

I cannot sing high enough praises for Jon and the work that he does. I went for a routine oil…read morechange to Kniesel's auto shop (Sacramento site) on Saturday, and left with a severe oil leak, that prevented me from driving home (I was in Sacramento for work, trying to go home). Kniesel did not provide a solution and instead requested $900+ to fix the problem that their mechanic created. I called 15+ mechanic shops that night, the only one to respond was Jon. He offered to take a look that same night, despite it being after 7 pm when I called him. John met with me the following day, diagnosed the problem correctly, explained what the other mechanic had done, and offered me several possible solutions to rectify the issue. He went out of his way to 4 different auto stores to find the correct parts needed for the job (Helicoil Timesert). He worked diligently for hours, stayed with me to ensure every detail was covered, and even followed up with me the following day to ensure there was no residual leakage. And to top it off, his price was extremely reasonable for the work done and about one-third the price quoted by Kniesel (again to fix a problem that they themselves created). Jon could have easily taken advantaged of the situation, knowing that other mechanics were not open on Sunday, and charged me much more -- this speaks to his honesty and strong ethics as a person, a quality that is not seen in many others in the industry (i.e. Kniesel). His workmanship and attention to detail is evident in the outcome, as there was no leak the following day after testing for many hours. I cannot recommend Jon highly enough, and will be referring all friends / family / co-workers in the Sacramento area to call him if they have any car issues. He is a rare find amongst mechanics -- hard-working, honest, and reliable. Thank you again Jon!

My Friend put Engine oil in his Audi Q5 radiator fluid tank by mistake and drove for half an hour…read moreor so . We called Jonathan for help and he was quick to respond . His advice on how to fix it by draining oil , flushing oil by using blue devil flush and running the car . He worked meticulously on this job . Reasonably priced labor and quick to help .