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Rick's Auto Repair

5.0 (1 review)
Closed • 8:30 am - 5:30 pm

Services - Rick's Auto Repair

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

Rick's Auto Repair Photos

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8 years ago

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Firestone Complete Auto Care

Firestone Complete Auto Care

(35 reviews)

How much do I enjoy the services offered by my Firestone? I just bought lifetime alignment,…read morerotation and balance on my brand-new car! We've been using this service for over a decade on all of our cars. While I can't vouch for the benefit scientifically, I've got a set of tires on a Jeep Wrangler with over 60k miles on them and they ride as smooth as the day we drove 'em off of Firestone's lot! And these folks are always the friendliest people! I had a great conversation with Merle this week when picking up my wife's ride: what a wonderful morning, thanks for making my day!

Just a quick heads up to anyone on the Northshore that has their car serviced for anything at the…read moreFirestone in Mandeville on 190. I brought my car in yesterday to have the air conditioner serviced and I get a call saying my brakes rotors and calipers need replacing and the serpentine belt and pully system as well. I said ok do the work it is what it is. $1900 later I walked out the door at closing time after being there since 8am. Being there that long I assumed the work was done and done well. Skip to today. I drove my car from Mandeville to Slidell and from Slidell to Gretna and then traveling home I was driving in NOLAEAST and I hear something fall from my car and by the time I get to the twin span my breaks were nearly gone. I was able to get it to the Firestone by the grace of God and they put it on the lift and the caliper bolt is what I lost. They ended up replacing the front rotors and breaks again and I'm back on the road. I called the Mandeville store and RONNIE acts like oh well. He said I'm sorry but it happens sometimes. WHAT THE HECK??? IT HAPPENS SOMETIME!!!! I told him when you are playing around with peoples brakes you are playing with peoples lives and that didn't even seem to phase him. That whole situation could have ended up really bad but hey, it happens sometimes. Didn't offer me an any kind of money back for my troubles or any kind of future service at their cost. Needless to say I won't be going to them anymore. Fk Firestone. I hope anyone reading this takes that as a warning to make sure your work is done right before leaving. If I could give them zero stars I would.

NTB-National Tire & Battery - time it took to service my car

NTB-National Tire & Battery

(29 reviews)

I recently visited NTB (National Tire & Battery) for an oil change, and the experience exceeded my…read moreexpectations. The service was prompt, efficient, and handled with a high level of professionalism from the moment I arrived. I want to especially recognize Ciara Williams for the outstanding leadership and customer care she demonstrated. Ciara went above and beyond to ensure that everything was handled smoothly and that I felt welcomed and valued as a customer. Her professionalism, attention to detail, and commitment to excellent service truly stood out and clearly set the tone for the entire team. The staff was extremely friendly, the service was completed quickly, and the overall experience reflected a well-managed, customer-focused environment. It's rare to see such a strong combination of efficiency and genuine hospitality. Because of Ciara's exceptional leadership and the team's excellent service, I will absolutely be returning to this NTB location and highly recommend it to anyone looking for reliable and professional automotive service.

Updated: 1/6/25: Marlon at this location has been excellent with communication and transparency…read more Quick service today for an oil change and tire rotation. He recommended additional service based on my mileage but not pushy or hard selling. I'll be back! I wish Mavis.com would have kept the "My Garage" feature on its website when they acquired NTB. I have service records for multiple NTB locations going back to 2006.

Rick's Auto Repair - autorepair - Updated May 2026

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